Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Best Practices in Enterprise Product Management. The Enterprise Roadmap to Data-Driven Multi-Product Growth. We have more information in our Resource Library. Why You Need a Product-Led Growth Tech Stack.

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Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year. Product Experience 101.

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Analytic Tools Customer Experience Feedback Software Data Visualization 52

Userpilot

MAY 29, 2024

Hooked is a practical resource for understanding the psychology behind product engagement and creating products that resonate with consumers. Top blog posts of Nir Eyal to read Nir shares his expertise on his website’s blog, nirandfar.com. To help with this, Nir adapts the Hook model for enterprise companies in this article.

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Books Research Software User Testing Customer Experience 97

Mind the Product

NOVEMBER 27, 2017

Observations of a B2C startup product manager working in enterprise. It’s sanity-checking and reality-checking these entrepreneurial ambitions and ideas against actual user need and resourcing capacity. The post From Startup to Enterprise Product Manager: Is Bigger Always Better? appeared first on Mind the Product.

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eG Innovations

FEBRUARY 18, 2021

What is ‘Enterprise Class’? Enterprise class’ is a buzzword that refers to applications that are designed to be robust, flexible, and scalable for deployment by a large organization. Related Reading: The Multi-Faceted Use Cases and Benefits of APM Tools in Enterprise IT. #2 This is often not the case in large enterprises.

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Alchemer Mobile

JULY 22, 2024

It also helps you understand what areas of your roadmap to prioritize and where to allocate resources. One recent change in enterprise VoC feedback is the addition of “emotion data” to help brands go beyond traditional customer sentiment channels. However, NPS isn’t always great at understanding actual customer behavior.

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eG Innovations

DECEMBER 9, 2021

In deze blog zullen we ons concentreren op Applicatie Performance Monitoring (APM) – wat is het, waarom is het belangrijk en waarom IT-teams van ondernemingen zich steeds meer hier van bewust worden. Het uitvallen van een schijf, overmatige inzet van gevirtualiseerde resources, problemen met het cloud platform, enz.

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Enterprise Blog Strategy 52

Intercom, Inc.

DECEMBER 28, 2022

It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. This year, we saw savvy support teams arm up with the right tools, technology, and resources to not just survive but ultimately thrive in 2022 and beyond. Intercom for Enterprise. And breathe!

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

NOVEMBER 2, 2023

We can say it baits them to the product with resources highlighting the product value. Finally, while MLG businesses may start generating revenue earlier in the customer journey, the sales cycle tends to take longe r, especially in the context of enterprise-level B2B software. Content marketing isn’t limited to blog posts.

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Feedback Software Analytic Tools Research Software User Testing 86

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. It also doesn’t offer a resource center. It’s also more difficult to use for user onboarding, doesn't offer checklists or resource center. Best for large enterprises. That seems obvious, right?

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JUNE 19, 2023

Mobile compatibility so that learners can access the resources on the go and from different kinds of devices. Let’s start with the Resource Center widget. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Userpilot resource center.

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Analytic Tools Feedback Software Reporting Tools Systems Review 80

Userpilot

APRIL 14, 2023

Self-help support The majority of users expect on-demand access to support and guidance so resource center functionality is a must. Ideally, you want your tool to also support resource center analytics. Best for: enterprise-level clients that require advanced analytics functionality to inform their digital adoption process.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 89

Modus Create

FEBRUARY 16, 2022

This blog is a condensed version of the survey’s most compelling digital transformation statistics. . 38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

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Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Let’s dive in!

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Feedback Software Analytic Tools Research Software Data Visualization 90

Userpilot

JULY 24, 2023

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! Userpilot and Zendesk integration Userpilot is a product adoption platform that you can use to onboard users and provide on-demand support via a resource center. What are Zendesk integrations?

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Userpilot

DECEMBER 21, 2022

Enterprise. Userguiding is a no-code user onboarding software where you can build product walkthroughs, resource centers, and onboarding checklists for software products. Resource center: Create a self-serve resource center with help articles, blogs, and webinars. Enterprise: Pricing starts at $3,600/month.

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Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 82

Customer Experience User Friction Enterprise Inbound 82

Modus Create

AUGUST 29, 2024

In this blog, we will look at how you can incorporate AI into your product development for maximum success. Here are some ways stakeholders can benefit: Benefits for enterprises AI allows developers to cut the time spent on new product idea generation. How can you best transform this thought into action?

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eG Innovations

MARCH 17, 2022

In this blog, we discuss what is Citrix monitoring , why it is important, and what tools you need to monitor Citrix infrastructures effectively to ensure optimal digital employee experience (DEX). Read our blog “The biggest Citrix performance monitoring misconceptions” to learn why specialized monitoring tools are needed for Citrix.

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Analytic Tools Data Visualization Customer Experience Enterprise 72

eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

JULY 17, 2024

Buyer persona : Helps create targeted marketing and sales strategies by focusing on the decision-makers in large enterprises. Negative persona : Identifies users who are not a good fit for your product, helping to avoid wasting resources on targeting them. As a result, you can avoid wasting resources on targeting these users.

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User Testing Research Software Data Visualization Feedback Software 89

Userpilot

JUNE 16, 2024

Educate customers through various formats, including video tutorials , training courses, blog articles, resource centers , webinars, and live training sessions. Onboarding playbooks fall into 3 main categories: Low-touch : relies entirely on self-service onboarding resources, ideal for simple products with flat learning curves.

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Onboarding KPIs User Testing Customer Experience Customer Feedback 97

eG Innovations

FEBRUARY 2, 2022

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. Additionally, users can often use different types of devices to log in and access cloud-hosted resources. On top of that, there can be thousands of identical identities from different organizations trying to consume the cloud resources.

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eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. To aid with troubleshooting, eG Enterprise monitors the DTU usage percentage levels as well as resource usage related to CPU, Memory, and IO.

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Userpilot

DECEMBER 10, 2023

However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. SLG is better for communicating the product value at the enterprise level and building the business case. However, it’s not so effective in the enterprise context where the customer isn’t usually the buyer.

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Analytic Tools Feedback Software Customer Experience Data Visualization 91

Userpilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. The package is ideal for larger enterprises that have multiple products. It offers segmentation options and UI patterns like tooltips, modals, slideouts, and hotspots.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

OCTOBER 1, 2022

Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. Provide on-demand support with a resource center. Companies that use it mostly do so for just high-profile clients—think enterprise customers with big annual contracts.

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Userpilot

JUNE 29, 2023

Userpilot is a powerful platform that makes it simple to create resource centers, contextually relevant guides, and more. A complete package that stores all helpful information/resources. Feature video tutorials in resource centers built with Userpilot. Resource center. What is user documentation? Knowledge base.

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Document Analytic Tools Feedback Software User Testing 78

Userpilot

DECEMBER 15, 2022

Phrase is an enterprise-level TMS that uses AI and machine learning to automate the translation process. Translation management system for enterprise: Phrase. Enterprise from $1000/month. Apart from in-app messaging , Userpilot offers also the Resource Center functionality. Resource center localization in Userpilot.

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Research Software Analytic Tools Feedback Software Reporting Tools 88

Userpilot

JULY 18, 2023

Support – both self-help resources and high-touch support need to be easily available in case you need a hand. Templates – they save you a lot of time as you don’t have to create support resources, workflows, or surveys from scratch. – for product/software development Aha! Product management software: Aha!

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Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

APRIL 10, 2024

Create different formats of resources. Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. A SaaS resource center should include a variety of content to cater to different needs and learning styles. Let’s dive in!

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eG Innovations

JANUARY 29, 2021

According to a recent CNCF survey , Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents. Kubernetes can fit containers onto your nodes to make the best use of your resources. In this blog post, we will cover the best practices to follow for monitoring Kubernetes cluster(s).

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eG Innovations

FEBRUARY 11, 2022

In an earlier blog post, we had discussed how server performance monitoring is not just about monitoring CPU, memory, and disk resources anymore. There is more to server performance monitoring than just three resources or metrics. In this blog post, we focus on another KPI – server uptime. What is Server Uptime?

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Reporting Tools Enterprise KPI Events 52

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Resource center for on-demand support Userpilot resource center. Pendo offers in-app messaging and onboarding features for mobile apps.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 76

eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. How eG Enterprise Proactively Monitors Azure Outages.

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Data Visualization Reporting Tools Customer Experience Enterprise 69

Userpilot

NOVEMBER 30, 2021

Userlane caters to enterprises and does not offer a free trial. Resource Center. Appcues features a rather large resource center. It includes a Product Adoption Academy, an Appcues blog as well as a ReallyGoodUX blog, and a “Made with Appcues” case study section for inspiration on how to build a product adoption engine.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

FEBRUARY 10, 2022

You should register your application with Azure AD to prove your Identity and access resources in both Azure and Office 365 programmatically. Resources that the application might need to access. Service Principal Object/Enterprise Applications. This is where the Enterprise Application (Service Principal) comes into the picture.

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