Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Events 90

Userpilot

MAY 2, 2024

For example, contextual in-app guidance. Customer retention is vital for product success and business profitability. That’s one question we discuss in the article. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Let’s dive right in!

Onboarding KPIs 91

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 91

The Product Coalition

MAY 23, 2022

In this blog, I will consider a hypothetical scenario?—? Let's assume that for the scope of this blog we are only facing the said issue on the drivers’ side cancellations. Were there any big events across the county in the time frame that we are seeing the rise? How exactly do you define a ‘canceled ride’?

Research Software 140

Research Software Product Management Product Manager Product Research 140

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Reporting Tools 96

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. One of our Mixpanel for Startups graduates is May , a Paris headquartered healthtech app.

Data Visualization 111

Data Visualization Dashboard Startups Analytic Tools 111

Userpilot

MARCH 15, 2023

TLDR; User activity tracking is the process of monitoring in-app user behavior. The three main data types for tracking user activity include in-app product interactions, user activity across the customer journey, and in-app user behavior flow data. Complete a funnel analysis to track in-app user behavior.

Analytic Tools 95

Analytic Tools Data Visualization Customer Experience Customer Feedback 95

Userpilot

APRIL 26, 2023

Track custom events to measure the completion of important milestones in the customer journey. Collect customer satisfaction data with in-app surveys , including CSAT surveys and NPS surveys. You can also track in-app behavior with feature tags, goals, and custom events. Why is it important to analyze customer data?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

DECEMBER 21, 2022

Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools. Marketing analytics tools are a product marketing manager’s best friend.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

MARCH 17, 2024

You can track essential metrics across all digital channels, like blogging and email marketing , and check how multiple channels perform together. Product usage analytics dashboard In-app product usage analytics lets you see how and when customers are using your product. In this article, we’ll discuss 10 analytics dashboard examples.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Dashboard 91

Userpilot

AUGUST 5, 2023

You can identify NPS passives by: Triggering in-app NPS surveys at important touchpoints to gather valuable customer feedback and discover passive customers. Segment passive customers and offer them targeted offerings through in-app messages. Unlocking the potential of these indifferent users can be a game-changer for your business.

Data Visualization 95

Data Visualization Feedback Software Product Research Analytic Tools 95

Userpilot

AUGUST 10, 2023

Monthly active users (MAU) refer to the number of unique users that engage with your app in a month. Your Weekly active users (WAU) are the number of unique users that engage with your app in a week. Track in-app user activity with custom events. Understand growth over time. Get a demo now to begin. What are active users?

Analytic Tools 80

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 80

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. With Appcues, you can run NPS surveys and the app does a basic analysis of the scores for you.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Software Review 95

Userpilot

AUGUST 10, 2023

Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next. In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job.

Analytic Tools 92

Analytic Tools Feedback Software Marketing Product Marketing 92

Userpilot

APRIL 14, 2023

A good adoption solution requires an engagement layer for in-app guidance. Most of the platforms offer a solid engagement level and enable you to collect user feedback in-app. Most of them are limited to goal tracking and in-app experience performance tracking. Maybe something completely else? Book the demo!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Best practices for effective customer acquisition and product-led growth.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Customer Experience 104

Userpilot

FEBRUARY 20, 2023

You can analyze the behavior of each of them and in Pendo you can target them with in-app guidance. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Which of them should you choose to generate growth insights for your product? This is a serious dilemma.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. Behavioral segmentation helps you filter out power users so you can proactively reach them with in-app modals to ask for reviews on sites like G2 driving word of mouth.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Provide in-app guidance in the form of subtle hints, tooltips , or other in-app messages where users need it.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

MAY 17, 2022

What are the best channels to announce new products: in-app communication, email, social media, etc? Other product launch promotional channels include social media, press releases, in-app announcements , and launch events. Use in-app announcements to engage users and drive them to feature adoption. How do you create one?

Research Software 97

Research Software Onboarding KPIs Product Research User Testing 97

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. Userpilot’s analytics platform’s key features include feature tagging, custom event-tracking, customer sentiment analysis , and trends overview. Book a demo to see it in action. What is Amplitude?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

NOVEMBER 12, 2023

Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent. Capture customer intent data with in-app feedback surveys Begin by implementing feedback surveys to gauge the customer satisfaction score for each user. Five key steps to interpreting customer intent.

Feedback Software 100

Feedback Software Analytic Tools Data Visualization Research Software 100

Userpilot

FEBRUARY 21, 2023

It also supports both mobile and web apps. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. Book the demo!

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Andrew Chen

JULY 31, 2022

Dear readers, This blog is officially back! I’ll be co-hosting a number of events, along with my a16z colleague Katia Ameri. Just register on the site to see all the events. I’ll be tweeting the events I’ll be attending as the dates approach, and would love to see y’all there. Big change for me.

Events 98

Events Startups Books Blog 98

Userpilot

AUGUST 2, 2023

Specific in-app events, such as onboarding , can trigger emails sent to customers to provide additional information or help. Userpilot can help you with data-driven email marketing by integrating tools like Hubspot to connect to your product’s in-app experiences. Book a demo now. What is data-driven email marketing?

Data Visualization 92

Data Visualization Analytic Tools Customer Experience User Testing 92

Userpilot

FEBRUARY 9, 2023

You can also try sending microsurveys and performing behavioral segmentation to detect event trends. Predictive customer analytics can help you retain existing customers and improve customer experience by triggering personalized in-app experiences, adapting in-app messaging , and reaching out to at-risk customers.

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Customer Experience 95

Userpilot

JUNE 19, 2023

Behavioral cohorts use in-app behavior to group users. However, instead of looking at the user population as a whole, it looks at specific user groups linked to specific events or timeframes. Acquisition cohorts Acquisition cohort analysis divides users into cohorts based on acquisition events. What is cohort retention analysis?

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Customer Feedback 90

Mixpanel

JANUARY 12, 2023

As I’ve seen it applied, most keyword research is used to create a laundry list of blog posts to create words to fit into a sales page, so Google Search prioritizes your work. Copywriting, while often thought of as something creative and inspired, is a technical craft. It’s a product unto itself. Start with customer research.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

Userpilot

MARCH 14, 2023

By segmenting users, product managers can deliver tailored onboarding experiences via personalized in-app content and relevant feature highlights. feature usage , in-app events, etc.). You can also segment the existing customer base by tracking in-app content engagement like onboarding checklist completion.

Analytic Tools 95

Analytic Tools User Testing Customer Feedback Feedback Software 95

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? If you wonder about these questions, we’ve got you.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Customer Feedback 96

Userpilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. Who can use the Pendo app?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

OCTOBER 18, 2022

The best tools for user experience analysis: Userpilot — to track in-app user interactions and trigger contextual in-app communication based on data. Hotjar — for screen recordings and heatmaps that enable you to observe in-app user interactions. Measure event occurrence with Userpilot. Custom event creation in Userpilot.

Customer Feedback 96

Customer Feedback Data Visualization User Testing Analytic Tools 96

Userpilot

DECEMBER 11, 2022

Defining your business objectives and selecting conversion events. Tracking in-app interactions and identifying the main drivers of conversion. Creating events and tracking both macro and micro conversions. Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

Research Software 95

Research Software Analytic Tools Feedback Software Data Visualization 95

Userpilot

MARCH 27, 2023

TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. It involves collecting, analyzing, and displaying data from various sources, like web/mobile app usage or customer feedback , to gain insights into customer interactions with the product.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

OCTOBER 31, 2022

Customer engagement refers to all interactions a user has with your product through its app or website. You can track customer interactions with the product, use session recordings, use heatmaps to see how customers behave in your app, and segment customers based on content engagement and the experiences they had, etc. Let’s go!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

MARCH 6, 2024

Next, use the research insights to map out the customer journey for each persona, focusing on their actions at different touchpoints , challenges, and conversion events. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them. This is the main question we explore in the article.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Onboarding KPIs 91

Reveal

NOVEMBER 20, 2023

In this blog, we’ll show you how you can accomplish all of this in minutes instead of the weeks or months it traditionally takes with tedious and error-prone hand-coding. App Builder is a cloud-based, WYSIWYG, low-code tool that accelerates modern web app development, allowing teams to deliver apps 80% faster.

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Analytic Tools Software Review Data Visualization Technical Review 52