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8 User Onboarding Case Studies to Learn From to Improve Your Onboarding Process

Userpilot

In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows! Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. TL;DR The Room increased user activation by 75% using driven action UI patterns.

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Interactive Onboarding 101: How to Create Better User Onboarding Experiences in SaaS

Userpilot

Many people think onboarding is purely about new users, but that’s not the case: an onboarding strategy should extend beyond that (i.e. Relevant, context-driven tips help encourage users to take the necessary action (in this case, write a message). Kommunicate interactive onboarding experience. to feature adoption).

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How to Use Google’s HEART Framework to Improve Your SaaS Product

Userpilot

You can use benchmarking studies and remote usability testing to measure this metric on a large scale. Some examples include: Engagement: Users read our blog; users spend more time on our website. You can use a modal welcome screen to segment customers based on their use case and help them reach the activation point faster.

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How To Use NPS To Drive Growth For Your SaaS

Userpilot

As long as you have a good product-market fit, then you can reach out and offer help to individual cases. One of Userpilot’s customers, Kommunicate, had exactly this problem – users kept requesting features that were already there. Left unattended it could lead to negative word of mouth that directly affects your company's growth.

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13 SaaS Freemium to Premium Conversion Techniques

Userpilot

As much as I’d like all free users to become paying customers, that’s sadly not the case and may never be. Study the market, i.e., your target audience and competitors. The first step to sending targeted prompts is studying user behavior through product analytics so that you’re aware of their pain points. It’s simple.

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The Only User Re-Engagement Strategy You Will Ever Need

Userpilot

And if you feel you’d rather talk to someone about it than read a blog post and try to figure it out yourself – jump on a free call with our product expert! In this case, it is not even possible to unpack the ‘activity’ segments and see what they really stand for. Most companies don’t account for such a use case).

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4 Effective Ways To Boost Your User Retention Rate In SaaS

Userpilot

As a Harvard Business Review study showed, it’s 5-25 times more expensive to acquire new users than to retain existing ones. The secondary features give you more use cases. And the more the use cases, the stickier your product. For example, the picture below shows an in-app new feature announcement by Kommunicate.