Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 82

Customer Experience User Testing Analytic Tools Feedback Software 82

Melissa Perri

DECEMBER 29, 2023

Back when I was gearing up to write "Escaping the Build Trap," I bumped into a publisher who was keen on me penning a book about Agile UX. But my heart was set on Product Management. If we'd really covered all there was to cover on Product Management, why were folks clamoring for more of my blog posts?

Books 197

Books User Testing Customer Feedback Consulting 197

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 110

Technical Advisors Product Research Analytic Tools User Testing 110

UX Studio

SEPTEMBER 15, 2017

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. Luckily, I gathered the most useful UX research methods for doing qualitative and quantitative studies. This highly qualitative UX research method helps to get to know users personally. Interviewing. When to use it.

Product Research 106

Product Research User Testing Research Software UX 106

UX Studio

JANUARY 12, 2023

My name is Bianka, and I’m the Hiring Manager at UX studio. Who are we looking for The UX studio community is very strong with great talents from all over the world. It’s good if you can show how passionate you are about your future position at UX studio. So buckle up and hopefully see you soon in an interview!

UX 52

UX Research Software Feedback Software Product Research 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

UX Studio: Product Management

JUNE 29, 2021

At UX studio, we always dedicate time to improve ourselves and our processes. We also believe that knowledge sharing is in the best interest of the UX community. That is why in this blog post we gathered our learnings about how to communicate research results better. Let’s name these people collectively stakeholders.

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Data Visualization User Testing Research Software Customer Feedback 122

eG Innovations

MARCH 24, 2022

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. Figure 2: The smiley face icon – which is available in many parts of the eG Enterprise interface to provide a quick link to the UX Dashboards. Monitoring and Diagnosis by Process.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Usersnap

OCTOBER 12, 2021

In particular, how they listened to the voice of customers and turned that into features and UX improvements. George” is the name of Erste Bank’s web and mobile app. It is perhaps also the name of your neighbor, your cousin or your business partner. Delivering good UX is just as crucial as shipping features.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Intercom, Inc.

AUGUST 15, 2019

Jeff is the author of Lean UX (which teaches how to rapidly experiment with design ideas) and the co-owner of Sense & Respond Press , a publisher of short, actionable books for busy leaders. And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management.

UX 179

UX User Testing Weak Development Team Customer Experience 179

UX Planet

DECEMBER 11, 2023

Inga’s list in particular was the Medium blog post I would reference multiple times a week. Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. UX Content Collective (UXCC) a.k.a. CDI as a starting point is amazing. A sure do-not-miss!

Technical Review 76

Technical Review Certifications Software Review Feedback Software 76

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

Research Software 91

Research Software Analytic Tools Feedback Software Product Research 91

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 87

Analytic Tools Feedback Software Research Software Reporting Tools 87

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. As a global design company, UX studio often collaborates with Austrian clients. This is our fantastic UX team.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JUNE 30, 2021

such names as Amazon, Etsy, or eBay are on everyone’s lips. In this blog post, I will share the step-by-step guide to building an online marketplace. It should allow users to take the desired action, namely to find and purchase the desired item quickly and effortlessly.

Feedback Software 152

Feedback Software Customer Experience Data Visualization User Testing 152

The Product Coalition

JULY 6, 2023

This blog post will cover what precisely product-led growth is and how you can implement it. Traditionally, SaaS products are notorious for being clunky, challenging to onboard onto, and lacking modern UI/UX best practices. I won’t name any names, but I’m sure you can think of a few popular SaaS products that fit this bill.

Research Software 112

Research Software Feedback Software User Testing Product Research 112

Userpilot

JANUARY 26, 2023

Just a name and email address are enough to get started. Use various UX patterns to guide users, like modals , tooltips , hotspots, and checklists. For the rest of the more complex tasks, they’re connected with customer success managers to get set up. Otherwise, it feels overwhelming and demotivating for users.

Analytic Tools 93

Analytic Tools Feedback Software Customer Experience Data Visualization 93

NextBigWhat

AUGUST 10, 2019

There has been an array of definitions for the product management role – mostly derived from the standard one (shown below), which I believe isn’t the most accurate definition of Product Management role as of today. Product Management Role Definition (courtesy Atlassian blog).

Product Management 86

Product Management Product Manager Management Management 86

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Too many product tours are passive, untargeted and ineffective.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Coalition

OCTOBER 15, 2019

How to Create a Tracking Plan for Your Products In my previous post on How to Use Data in Product Management , I talked about what is Quantitative and Qualitative data. (If Naming your events and actions The name for your events is critical to your data collection. If you want to read from the begging, please click here.)

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

Userpilot

APRIL 25, 2022

In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Why should product managers use friction logs?

Feedback Software 93

Feedback Software Analytic Tools Data Visualization User Testing 93

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Management.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Good Product Manager

MARCH 18, 2019

My SiriusDecisions colleague Cristina De Martini and I are looking at agile adoption — not just within product management, but across multiple functions/departments including marketing and sales. Product Management Events This Spring. Foundational Behaviors of Strategic Product Management.” What’s Hot on Twitter.

Events 74

Events Agile Product Research Product Management 74

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. In this article, we cover: Why user segmentation is essential for product managers. By segmenting users, product managers can deliver tailored onboarding experiences via personalized in-app content and relevant feature highlights. JBTDs, user roles, etc.).

Analytic Tools 89

Analytic Tools User Testing Customer Feedback Feedback Software 89

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. What is Product Management?

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

UX Studio: Product Management

APRIL 27, 2021

In this blog post, you will read about three methods of generative research, what they are, why they are useful, and how to perform them. Whatever UX research method you use, you should always start by defining your goals. Look up articles, forums, blog posts, social media groups, threads: all realms of the digital world.

Data Visualization 87

Data Visualization Product Research Research Software User Testing 87

Userpilot

NOVEMBER 14, 2022

When businesses think of SEO, they often think of blogs, keywords, and ranking. Why should you always start with keyword research before naming anything? You’re pretty much stuck with whatever name you choose, so you must be careful. You don’t want to slap a name on something and call it “done.” Are there blog pages?

User Testing 83

User Testing Data Visualization Research Software Customer Experience 83

Userpilot

NOVEMBER 17, 2021

In his words, “I went to a manager at the time, and I told him I wanted to build this solution.” For instance, since 2004, Saravana had been writing about the Microsoft BizTalk technology on his blog. The blog helped Saravana to connect with a niche audience interested in enterprise cloud technology. The present.

Customer Experience 86

Customer Experience User Friction Enterprise Document 86

UX Studio: Product Management

SEPTEMBER 16, 2021

UX studio is an expert design company that helps businesses worldwide design impactful digital products. At UX studio, our experts analyzed dozens of UX design Berlin companies to help you find the most reliable and experienced design partner. At UX studio, we work with rising startups and established enterprises worldwide.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) What’s Hot on Twitter.

Events 60

Events Leadership Marketing Product Management 60

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) What’s Hot on Twitter.

Events 60

Events Leadership Marketing Product Management 60

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This can be a broken link, poor onboarding , confusing UX, etc. The most valuable types of data to track are email click tracking, link click tracking, and UX click tracking.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Customer Feedback 88

Userpilot

MARCH 9, 2023

You can slice and dice specific user groups based on different criteria: User data – including name, id, plan, device type, signup date, and a huge array of others. The post Product-Market Fit Analysis: A Guide For Product Managers appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

User Testing 89

User Testing Product Research Product Marketing Customer Feedback 89

The Product Coalition

OCTOBER 15, 2020

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? But bless them UX designers, we have come a long way. This blog is a humble attempt at calling out some of those mistakes and suggesting a few alternatives. Remember how funny the early web was?

Weak Development Team 166

Weak Development Team Customer Experience Research Software User Testing 166

Product Talk

FEBRUARY 28, 2024

This would be a much shorter blog post if that were the case! The product team at Going includes product management, product design, and a flight experts team. The concept was a “manage my account” button. Did Kelsey’s trio instantly absorb continuous discovery and then seamlessly roll it out to everyone else at her company?

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239