Bain Public

APRIL 12, 2021

Product management of course. Product management of course. Product Managers in the Tech Ecosystem. If there’s one thing that sticks out the most in Canadian startups, it’s the lack of product managers in the tech ecosystem — a major skill shortage that can cripple the chances of executing major outcomes.

Data Visualization 52

Data Visualization Product Management Product Manager Reporting Tools 52

Userpilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Let’s go over them.

Customer Feedback 73

Customer Feedback User Testing Feedback Software Product Research 73

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Pre-signup Product Marketing Tools. Also: it’s really curated.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

JUNE 2, 2022

What’s product internationalization? To answer these and other questions, we’ve asked for help from one of our recent Product Heros guests, Gernot Schwendtner , the co-founder of weGrow. Product globalization is a broader process and involves everything that is necessary for products to succeed globally, like marketing.

User Testing 52

User Testing Research Software Customer Experience Feedback Software 52

ProductPlan

JULY 15, 2021

Clutch’s survey proves that you need an effective product management strategy to measure product vision success. As a product leader, your product vision anchors everything you communicate to your team. The concept provides your organization with the ideal product. . The vision may remain stagnant, though.

Vision 53

Vision Product Research User Testing Weak Development Team 53

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog. Here are some tips from experienced PMs!

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. Catalog Your Sources of Feedback.

Product Research 120

Product Research Feedback Loop Feedback Software User Testing 120

Business of Software Conference

NOVEMBER 28, 2019

More recently in the government we started something called the G-Cloud Digital Marketplace and I didn’t found this I wasn’t in charge of it but I was involved in promoting it around the country, recruiting a bunch of suppliers working full time and doing the growth strategy so can feel I contributed a little bit to this growth chart.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Business of Software Conference

JUNE 19, 2020

I started ProfitWell about seven years ago – a little bit of background on us we basically help subscription and SaaS companies with the hard parts of subscription growth; and what I mean by that is we have a couple of different tools that basically help with kind of the gnarly areas of trying to grow a business. Transcript.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. We were delighted to have him join us for this week’s episode. Growing up with SEO.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. But, there’s a hidden arrogance inside that product-first mindset, and traps that await those who adopt it. The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies.

Marketing 191

Marketing User Testing Customer Experience Messaging 191

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. But, there’s a hidden arrogance inside that product-first mindset, and traps that await those who adopt it. The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

Userpilot

JULY 19, 2021

Remember when almost all social networks started adopting the stories feature into their product? That’s feature adoption ; the goal PMs like you strive to achieve with every new product feature. In this blog post, some of the things I’m going to cover are: what feature adoption is. why it is important. Let’s get into it!

Onboarding KPIs 116

Onboarding KPIs Feedback Software Product Research User Testing 116

Userpilot

MAY 29, 2023

Welcome screens let you collect data for customer segmentation and then provide personalized solutions, such as tooltips and interactive walkthroughs, to improve product adoption. Analyzing product usage patterns lets you identify potential sources of turnover. But how can you keep the customer attrition rate at a healthy level?

Analytic Tools 64

Analytic Tools Feedback Software Customer Feedback Data Visualization 64

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc., Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. I’d be interested in other products that tap into the trends around AirPods, Alexa, voice assistants, etc.,

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40