Business of Software Conference

SEPTEMBER 6, 2021

Elizabeth O’Neill, People & Culture expert, BoS participant and this year speaker, explains the difference between having one bad meeting and creating a culture of silence in this guest blog post. One Bad Meeting Can Create a Culture of Silence. Excitedly, he pulls together his small team and describes his idea. .

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Weak Development Team Feedback Software Vision User Testing 64

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

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Weak Development Team Development Analytic Tools User Testing 93

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

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Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

MAY 29, 2024

Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Included in the top 5 best personal development books of the year by Audible. Top blog posts of Nir Eyal to read Nir shares his expertise on his website’s blog, nirandfar.com.

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Books Research Software User Testing Customer Experience 96

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

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Strategy Weak Development Team Technical Review Vision 52

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. Feature adoption allows you to separate the successful features from the underperforming ones. Uncover weak spots and improve feature adoption. We’ve got you covered!

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Onboarding KPIs Feedback Software Analytic Tools Research Software 75

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Let’s go over the concepts.

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User Testing Feedback Software Analytic Tools Customer Experience 84

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. Here are a few product and mobile-focused blogs recommended by your peers: Product Hunt. Apptamin Blog.

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User Testing Feedback Software Technical Review Research Software 246

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

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Research Software Strategy Customer Experience User Testing 79

Gainsight

OCTOBER 19, 2018

Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. developer acumen to deliver them. This critical overlay of business, statistics, and development drive data science’s universal applicability and market value.

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Data Visualization Customer Experience Reporting Tools Weak Development Team 100

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

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User Testing Customer Feedback Customer Experience UX 87

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy!

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Branding Weak Development Team Strategy Research Software 63

Business of Software Conference

JUNE 26, 2023

In this blog post, we explore five key lessons from Bill’s entrepreneurial journey that can help you navigate your own path to success. He emphasized the importance of acknowledging and sharing our weaknesses, as it helps us connect with others and create a supportive environment. We don’t talk about the bad things.

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Weak Development Team Systems Review Software Review Data Visualization 52

Userpilot

APRIL 29, 2021

The Build Trap leads to spending more and more of your development resources on building and maintaining new features, rather than improving UX and feature adoption. This can make your product and team slower, make your UX more complicated, and overall – add little value for your customers. This can obviously backfire badly.

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Weak Development Team Product Research User Testing Customer Experience 105

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

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Weak Development Team Development Marketing User Testing 52

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more.

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ChatGPT Data Visualization Onboarding KPIs Research Software 86

Userpilot

NOVEMBER 19, 2022

So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Customer service KPIs measure the performance of customer service teams and customer support management. Measure the performance of your support team. What are customer service KPIs?

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Onboarding KPIs Data Visualization Reporting Tools Customer Experience 90

Userpilot

JANUARY 6, 2022

WalkMe’s main weaknesses are its outdated and often clunky UX and UI, its need for significant technical knowledge for implementation and maintenance, and its high cost. This may not happen because your product is bad, but rather because the user can’t find or understand the feature that they need. Reason #1 – Churn.

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Analytic Tools Reporting Tools Data Visualization Software Review 93

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love.

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Books Blog Feedback Software User Testing 80

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

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Research Software Feedback Software Analytic Tools Positioning 94

Userpilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Let’s dive in!

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Customer Feedback Feedback Software Customer Experience User Testing 93

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

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Feedback Software Research Software User Testing Customer Experience 90

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

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Weak Development Team User Testing Product Management Product Manager 156

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. from marketing and sales to product development and community building. Plotting their strengths and weaknesses (and your opportunities and threats).

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Weak Development Team Research Software User Testing Customer Experience 86

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. Let’s dive in!

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User Testing Feedback Software Research Software Customer Experience 91

Johanna Rothman

JUNE 4, 2024

I've seen a number of posts recently saying that micromanagement isn't as bad as we might think it is. I feel another blog post coming on.) The more managers can assess what the team or team member needs, the more the manager can respond effectively. What if it's most efficient to do the work for a person or a team?

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Weak Development Team Management Management Consulting 82

Sequent Learning

JULY 25, 2022

You’ve been working at home, you miss your team. ” Have you been paying attention to your professional development as a product manager? Build and cultivate collaborative teams, even if everyone’s virtual. However, contemplation allows you to think more carefully about your strengths and weaknesses.

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Weak Development Team Customer Experience Reporting Tools Development 40

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

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Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

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Analytic Tools Feedback Software Research Software Onboarding KPIs 85

UserVoice

JULY 28, 2017

What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects. What it does well: With a slogan like “Teamwork without email,” Asana is just that, a good collaboration tool for your team that is intended to reduce the number of back and forth emails about what needs to be done and when.

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Research Software Feedback Software Weak Development Team User Testing 215

Lenny Rachitsky

APRIL 2, 2024

In the past five years, Sean’s team has grown Duolingo’s daily active users from 5 million to nearly 30 million today (over 6x!), If you’re looking for ideas and strategies to drive your own product’s growth, this post is for you. Please forgive me, Data Platform and Data Science & Analytics teams!

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Analytic Tools Customer Experience Weak Development Team Data Visualization 117

The Product Coalition

FEBRUARY 5, 2021

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check is to either be more strategic or to develop more as a leader.

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Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners. An example is shown below.

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Data Visualization Analytic Tools Feedback Software Research Software 84

Amplitude

OCTOBER 10, 2017

Most organizations that start hiring to build out the product team have not exhausted the potential on their current team. Growing your team from within is harder and requires more effort, but I believe it also helps you build a fundamentally stronger team in the long-run. A tracker for growing our team.

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Weak Development Team Feedback Software Workshop Education 69

Userpilot

DECEMBER 18, 2020

The bad news is: there is no ‘one-size-fits-all’, cookie-cutter method. And if you feel you’d rather talk to someone about it than read a blog post and try to figure it out yourself – jump on a free call with our product expert! The bad news though? You should know what the ideal behavior is for your users.

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User Testing Customer Experience Analytic Tools Onboarding KPIs 98

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. Other strategies include using walkthroughs to help new users reach activation faster, creating an in-app help center, and providing top-notch customer support.

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Feedback Software Analytic Tools Research Software User Testing 92

Mind the Product

SEPTEMBER 29, 2017

Furthermore, in order to ensure that product teams don’t become too risk averse to learn from their failures and iterate their way to success, a few cautions are warranted in evaluating product teams. The last thing that product teams need is a leader who tells them: “You either succeed or you’re out.” Watch What You Measure.

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Weak Development Team Customer Experience Customer Satisfaction Leadership 98