Userpilot

JANUARY 23, 2024

TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Quality or prestige-based positioning which targets a luxury or high-quality market segment to position the brand as exclusive. Book a Userpilot demo to see how you can improve your product success.

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Userpilot

MARCH 18, 2022

In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience. Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand.

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Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 19, 2024

To calculate Net Promoter Score , you need to subtract the percentage of detractors (score 0-6) from the percentage of promoters (score 9-10), with passives (score 7-8) excluded from the calculation, making it a clear indicator of customer sentiment towards a brand. Imagesource: SmartKarrot.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Product Bookshelf

JANUARY 1, 2021

The final part of the book provides detailed metrics, product-led growth tactics, and processes to implement the method. The details in the book enable you to create a focused set of next steps to experiment with. Today, a strong brand and social proof are no longer enough to build trust with the modern buyer.

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Onboarding KPIs Customer Experience User Testing Software Review 62

Userpilot

NOVEMBER 2, 2022

Leverage this social proof by asking for reviews and testimonials from loyal customers and then display them across your site, social accounts, and more. They score their feelings on a three-point scale from “Very disappointed” to “Not disappointed” Create customizable PMF surveys code-free with Userpilot.

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Userpilot

AUGUST 18, 2021

For SaaS companies, this can help to get insights into customer interactions with your product and brand which tells you what brings value to your customers. Customer engagement refers to repeated interactions that users have with your product or brand across their user journey. What is customer engagement?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco.

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Research Software Data Visualization User Testing Technical Review 65

Userpilot

DECEMBER 9, 2021

In a nutshell, effective brand positioning identifies the key benefits of your product and its competitive advantage in the market. Those companies which choose this strategy rely on building the brand image around those two associations – of high quality and prestige. A no-code SaaS development platform.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

SEPTEMBER 14, 2022

Product marketing is responsible for market research, product development, branding, advertising, and pricing. Also, focus on what differentiates your product in the market. Product marketing is distinct from other types of marketing in that it focuses on a specific product or group of products rather than on a known brand or company.

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Product Research Feedback Software Research Software Product Marketing 98

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

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Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. You can customize the styling (font, color, opacity, etc) of your product tours and even add in some CSS styling if you want advanced branding. Thinking about whether to go for Chameleon vs Whatfix? Whatfix for user analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Mixpanel

FEBRUARY 5, 2020

The Shutterfly brand brings photos to life through its photo books, gifts, home decor, and cards and stationery. Here’s what you’ll learn: The approach to innovation that differentiates Shutterfly from competitors. Customers have to add 50-60 photos to make a book, and those photos have to be good quality.

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

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Branding Analytic Tools Feedback Software User Testing 105

Intercom, Inc.

MARCH 12, 2020

These are just a few of the ideas Shep Hyken covers in his newly updated book, The Cult of the Customer. Shep’s book covers five “cults” : uncertainty, alignment, experience, ownership, amazement. And when I went to the bookstore and looked for something to speak, I was drawn toward customer service books.

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Customer Experience User Testing Customer Feedback Feedback Software 164

UX Studio

JANUARY 30, 2018

It combines Kanban methodology with the binary “done” and “not done” approach, making progress visible, and intermediate states differentiate tasks started from those not. And most importantly, it leaves a stack of “done” cards indicating achievements with the help of color-coding (red – due task, green – finished).

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The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

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Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

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Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. Customer reviews.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

The Product Coalition

DECEMBER 8, 2020

In their book Playing to Win , A.G. Teams are measured against how they help to create an integrated set of activities that helps the company win, and are not solely celebrated for the short lived local KPI uptick that is presented in quarterly business reviews. Lafley and Roger L.

Analytic Tools 103

Analytic Tools Research Software Customer Experience Systems Review 103

The Product Coalition

JANUARY 3, 2020

But, as one digs deeper, the lines start to get blurry: Does a PM need to know how to code? Do you need to know about online marketing, brand building, comprehend a P&L statement, understand machine learning algorithms? Agile : Product owner role, software development, team cadence, delivery. This is now my way?—?where

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The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Reveal

JULY 19, 2022

When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers. You might have heard of white labeling or white label software – but what does that really mean? Table of contents: What is white labeling software?

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The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

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Analytic Tools Research Software CTO Coach Fractional CTO 96

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. When I say “technology” in this context, it includes all different types of platforms both hardware and software.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Userpilot

JANUARY 29, 2020

Brand affinity at its finest. So let's start from StoryChief's homepage: This is the winning design from StoryChief's A/B testing (you can test different homepage designs or CTAs easily using tools like Optimizely (paid) or Google Optimize (free) – see our review of A/B testing tools here ). Homepage.

Feedback Software 72

Feedback Software Data Visualization Customer Experience User Testing 72

Roman Pichler

FEBRUARY 14, 2023

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

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The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

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Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

APRIL 15, 2024

Book a demo now. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Build CSAT surveys code-free with Userpilot. Learn how Userpilot can help!

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Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. What’s your differentiator? Julien: We’ve read a lot of books.

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Gainsight

JULY 7, 2021

After all, the keynote was Geoffrey Moore, the brilliant author of Crossing the Chasm , one of the first business books I ever read. The venue was booked. What would be the long-term ROI of virtual events when it came to brand awareness, pipeline and bookings? Hotel blocks were reserved. Speakers were being recruited.

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Userpilot

MAY 14, 2024

Book a demo now to see how. The economic model of consumer behavior is more readily applicable in markets characterized by products with minimal differentiation , where companies often compete primarily on price. For instance, customer reviews on social media and sites like G2 play a major role in driving SaaS buying decisions.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Chameleon or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

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Analytic Tools Feedback Software Software Review Data Visualization 52