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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

Branding 222
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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

What are the best product management books to add to your 2021 reading list? So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98
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489: Product Portfolio Management: Third of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

As Peter Drucker famously stated, “Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation.” Regular portfolio reviews and a flexible approach to resource allocation are essential for staying agile and responsive to changing circumstances.

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How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Userpilot

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. You can fully customize all creations to reflect your company’s branding.

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Book a demo to get started! A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature. Self-service support ensures consistency and increases trust in the brand. Once the review is complete, set it out for publishing.

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What are Customer Insights [+ Examples and Best Tools]

Userpilot

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Why not book a Userpilot demo to see how you can upgrade your customer research game?