Alchemer Mobile

APRIL 6, 2021

While the year was disastrous for many food and drink companies, there were also many whose apps tell incredible tales of resilience, ingenuity, and embracing the digital shift. Ratings and Reviews. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Coalition

NOVEMBER 23, 2021

Photo by ANIRUDH on Unsplash Amazon owns over 80 different private label brands. Even Amazon, one of the most powerful eCommerce companies globally, understands the use of leveraging smaller businesses. Establishing an Amazon brand has multiple advantages over selling other people’s products. Products under 200 reviews.

Branding 134

Branding Data Visualization Analytic Tools Reporting Tools 134

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints. TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Customer Feedback 105

Alchemer Mobile

FEBRUARY 24, 2022

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Alchemer Mobile

APRIL 2, 2021

Healthcare apps saw incredible floods of new consumers as the world transitioned to managing health remotely, and the impact on engagement was stunning. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.) Ratings and Reviews.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. This saves companies valuable time and resources. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. Even the most sophisticated brands only hear from less than one percent of their customers.

User Testing 227

User Testing Customer Experience Customer Feedback Feedback Software 227

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What are some sites or companies in the same space? What’s the state of those systems? Where do you stand on your brand? Do you have a name, a logo, and have you thought about brand positioning?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Product managers and their teams can use Pendo Free for product usage analytics and in-app communication (Guides). G2 reviewers give Pendo an average rating of 4.4

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Intercom, Inc.

FEBRUARY 9, 2021

According to a Microsoft Global State of Customer Service report , 90% of respondents said that customer service is an important factor in their choice of, and loyalty to, a brand. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Alchemer Mobile

FEBRUARY 20, 2020

And people are emotionally invested in brands. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Our research shows that 96 percent of dissatisfied customers won’t complain directly to the company.

Feedback Software 147

Feedback Software Research Software User Testing Systems Review 147

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also be able to filter your data by segment, company, or time period.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. This saves companies valuable time and resources. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

FEBRUARY 25, 2024

Looking for an effective feature adoption tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous GainsightPX alternatives, it can be challenging to make a final decision.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Reveal

JULY 19, 2022

As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers. What Is White Labeling Software?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also be able to filter your data by segment, company, or time period.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Alchemer Mobile

NOVEMBER 21, 2022

51% of consumers expect companies to ask them for feedback directly , which may explain why the volume of feedback is low for companies who don’t bother asking. Unprompted, companies typically only hear from ~1% of their customers. Not only do customers expect it, it’s also a strategic investment. Love Dialog. Rating prompts.

Customer Feedback 244

Customer Feedback Feedback Software User Testing Product Research 244

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. So, what are Travel and Hospitality brands to do? Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

UX Studio: Product Management

NOVEMBER 8, 2021

We analyzed dozens of Sacramento web design companies at UX studio to create our independent list of best-rated Sacramento web design firms. This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Brands shifted focus to improving long-term retention. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Alchemer Mobile

DECEMBER 28, 2021

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Truly powerful mobile customer engagement comes from hyper-specific brand interactions.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. App retention can also be used as a trust signal around how well your brand knows its customers.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have an eye for aesthetic and unique branding elements might find the platform limiting.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Lenny Rachitsky

APRIL 30, 2024

With fewer than 50 employees, the company has a user base that’s grown to more than (an estimated) 50 million. Few managers: They hire self-driven ICs and actively avoid hiring people who are strongest at guiding other people’s work. Their AI-generated (highly rated) podcast was built and is run by just one person.

Data Visualization 141

Data Visualization User Testing Technical Review Product Research 141

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also be able to filter your data by segment, company, or time period.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. UX does matter.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

The Accidental Product Manager

DECEMBER 4, 2023

Subway product managers have to come up with a comeback plan Image Credit: Mike Mozart I’m pretty sure that even if you didn’t know it, there are more Subway sandwich restaurants out there than there are McDonald’s restaurants. What it lacked was strong central management and oversight.

Product Management 73

Product Management Product Manager Management Management 73

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. Harvestr and Zendesk integration Harvestr is a product management platform that helps product teams leverage customer feedback and data to build customer-centric user experiences.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous GainsightPX alternatives, it can be challenging to make a final decision.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Let’s discover the way that leading brands are taking advantage of big data analytics. How leading brands made Big Data a part of their core business 1. But how is it used?

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Technical Review 100