The Accidental Product Manager

JANUARY 29, 2024

In the past they had focused on what they needed to do to make their auto product more attractive to customers. Now they are starting to understand that it may be the software that goes into their auto product that will capture customers. This is basically a revamp of a car’s dashboard designed for an ultra-connected vehicle.

Download 73

Download Product Management Product Manager Automotive 73

Reveal

JUNE 15, 2023

Making Reveal accessible to all types of business users, regardless of their experience and expertise, has always been our priority. With an architecture that provides flexibility and no added requirements, with Reveal, you can quickly integrate analytics into your application, keeping up with customer demand.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

NOVEMBER 20, 2023

In today’s fast-paced world, users have high expectations for their applications, and keeping up with those demands is no easy feat. Fortunately, we live in an era where you don’t have to spend months or even years manually coding every aspect of your application to achieve a seamless, feature-rich user experience.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

The Product Coalition

DECEMBER 28, 2022

They might be confused about which method is the best for reaching out to, connecting with, and serving their customers. It is essential to develop both a mobile app and a web application to reach board customers and give them access to products and services. New software development: custom software development of brand-new projects.

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Research Software Web Development Web Developers Development 130

Alchemer Mobile

MAY 7, 2020

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. But in truth, there’s never been a better time. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Reveal

AUGUST 24, 2022

Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own. Table of contents: What is drag and drop analytics?

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

Reveal

DECEMBER 6, 2023

It underscores the importance of clarity in defining business objectives, compatibility with existing systems, and the importance of user-friendly interfaces. OEM analytics operates seamlessly, integrating into a company’s application with a look, feel, and branding that mirrors the host application. What Is OEM Analytics?

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. To do that, you need the best engagement tools.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. There’s no point doing ChatGPT without having an account first, as you’ll be redirected offsite to watch the video and download the output. And you can bump up Users for a team. It’s free, with premuim versions.

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ChatGPT Feedback Software Customer Experience Customer Feedback 87

The Accidental Product Manager

FEBRUARY 26, 2024

The goal is to sell more cars, perhaps software is the key Image Credit: rakyan ‘boyan’ tantular Product managers know that if we want to sell more of their product, we need to find ways to make the product more appealing to our customers. These days, that can be very difficult to do.

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Product Management Product Manager Artificial Inteligence Software Engineering 73

Gainsight

AUGUST 29, 2021

When you think of customer success and marketing, you may be thinking that those two areas of the business—and their related strategies—aren’t very related. But the reality is that the entire company can benefit from having a solid customer success strategy and a customer-centric mindset. Overall customer health.

User Testing 52

User Testing Customer Experience Research Software Marketing 52

Gainsight

AUGUST 24, 2020

So imagine, if you will, a product-onboarding process for every new customer that’s intuitive, efficient, and easy to scale. In this scenario, it’s not only customers who would enjoy increased productivity and cut costs due to a highly efficient onboarding process. Identify key onboarding flows and map to defined user personas.

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Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Reveal

MARCH 9, 2023

When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers. Using an embedded analytics SDK with APIs to deliver a custom experience. This can negatively impact the user experience of the application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Reveal

SEPTEMBER 2, 2022

Embedded sales analytics dashboard examples. It provides valuable insights into the performance of your product/service, market opportunities, sales forecasting, and more directly in the context of your user’s workflow. When you have achieved that, you can also upsell and cross-sell to these existing customers more easily.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Reveal

AUGUST 15, 2022

SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. And we don’t mean just basic charts and visualizations displaying your data insights, we’re talking about advanced analytics capabilities, including dashboard linking, statistical functions, machine learning , and more.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

OCTOBER 7, 2021

In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other. Guides are built in Pendo's proprietary design tool, despite the fact that numerous Pendo users preferred to keep using their old Chrome extension (which was grandfathered in 2019).

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Intercom, Inc.

DECEMBER 6, 2019

The era of mobile computing arrived so quickly that we almost didn’t have time to notice how close to magic push notifications really are. And yet, most marketers don’t give push notifications the care and attention they deserve, despite the endless benefits they can yield for both company and customer alike. Behavior-based messages.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

NOVEMBER 19, 2021

Appcues is a product adoption tool that helps SaaS companies onboard new users and keeps them engaged all through the customer lifecycle. It’s mostly no-code which means that you or your team don’t necessarily need coding skills to build experiences with it. How to build a user onboarding checklist with Appcues?

Customer Experience 98

Customer Experience Enterprise Dashboard Banking 98

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. A proactive customer support approach is the key to regaining control. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need. Download The Ultimate Guide to Conversational Support.

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Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

APRIL 26, 2022

Product adoption isn’t complete until users adopt all the features they need to achieve their goals. As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. What is product adoption in SaaS?

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Data Visualization 98

The Product Coalition

MARCH 25, 2022

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. Although this term causes a lot of discussions, it isn’t a brand-new notion. This business area has proved itself to be relevant in times of the pandemic. The pandemic has also influenced the situation in fintech.

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Research Software Feedback Software Reporting Tools Data Visualization 116

Gainsight

APRIL 5, 2022

These giants are constantly adding, upgrading, and maintaining multiple product offerings while balancing a loyal customer following. Although multi-product companies have the chance to reach a broader range of customers, they also face common challenges as they grow. Users are forgotten. User expectation gaps emerge.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. How would your conversion rates change if users would need to register via email? An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. Qualitative Analytics Qualitative analytics helps you to understand users, their journey and their behavior.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software User Testing 83

Roman Pichler

FEBRUARY 6, 2018

At the same time, you can’t tell the individuals what to do or assign tasks to them, and you are typically not in a position to offer incentives, like a bonus or pay rise. The user and business goals are strategic goals that are derived from the vision. I like to capture vision, user, and business goals on my Product Vision Board.

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Weak Development Team Technical Review User Testing Workshop 150

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. Chameleon for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Amplitude

AUGUST 13, 2020

Customer experience is the new competitive barrier for quick service restaurants. These past few months the quick service restaurant industry has signaled rapid and dramatic changes as customers spend shifted online due to the COVID-19 pandemic. Drive Business Growth.

Data Visualization 59

Data Visualization Technical Review Analytic Tools Customer Experience 59

Intercom, Inc.

OCTOBER 3, 2019

Val has experience in a number of different sectors, having started out as a stage manager for operas before moving onto life as a virtual assistant and eventually setting up her own consultancy firm, Fix My Churn. Short on time? Your customers should know your employees by name. Specialize. This is a virtual assistant.”

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. It’s gonna save everyone’s time. Hey, we don’t want to waste your time if Userpilot is something you’re not looking for! Hey, we don’t want to waste your time if Userpilot is something you’re not looking for!

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 21, 2024

How do you even know if you have no clue what your ideal customer looks like? That’s why you need a customer profile template. Read on to find out the different types that make a customer profile, how you can create a customer profile template in 5 steps, and some customer profile examples.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105

Usersnap

MAY 17, 2023

In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. These digital wonders allow users—developers, designers, clients, or any stakeholder—to seamlessly add comments, draw on web pages, and highlight specific elements. Let’s dive in! Marker.io (Paid) Marker.io

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Mixpanel

SEPTEMBER 4, 2019

You’ll learn: What a day in the life of a data analyst looks like From the card purchases to registrations and app downloads , which metrics matter the most to different stakeholders at SPC The biggest challenges in building products for Gen Z How tracking user behavior can inform your marketing strategy.

Data Visualization 40

Data Visualization Analytic Tools Marketing Customer Experience 40

Izenda

DECEMBER 1, 2020

As a product manager, you really have one main goal: deliver the best version of your product to your customers. Do this enough times and you’ll constantly be playing catch up with bug fixes, infrastructure updates, and more while simultaneously performing the daily maintenance of your product. Make sure it’s a team effort.

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Embedded Analytics Data Visualization Reporting Tools Analytic Tools 45