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72% of shoppers would stay loyal to brands they loved even if it meant paying more. But if you’re not measuring how your brand is performing, how can you build—or protect—that loyalty? That’s where brand health tracking comes in. What is brand health tracking? Think of it as your brand’s pulse check.
The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.
Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. Thats what dashboards are for. In fact, Angular dashboards can provide key insights that will eventually allow data-driven decision-making at your company. It offers several options when it comes to dashboard libraries.
The best retail companies use feedback to inform product decisions, align teams around the Voice of the Customer, and fix whats not quite working. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use. But this system only works if you take action on the feedback collected.
But today, dashboards and visualizations have become table stakes. Think your customers will pay more for data visualizations in your application? Five years ago they may have. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
But here’s the challenge: while brands have gone omnichannel, their feedback strategies often haven’t. Customer expectations are rising, brand loyalty is shrinking, and margins are tighter than ever. How easy is it to customize surveys, dashboards, and workflows? Is the interface intuitive and flexible?
For product designers, it highlights usability issues , thereby informing design iterations and ensuring more customer-centered solutions. Here are some reasons why: Human expertise & interpretation : Information is not in the data. For example, welcome surveys for gathering information on user JTBD.
Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. They are also inclined to recommend the brand to others.
78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. If you know when users typically engage, use that information to create push notification campaigns that re-engage users while respecting their schedules. Remind them where they left off.
It is also counterintuitive to think that less information might actually benefit users. Emotional Brand Connection Another surprising insight is the role of emotional bonds in building long-term loyalty and trust (Plassmann, Ramsy & Milosavljevic, 2012). In fact, sometimes less really is more.
This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. A deep sense of loyalty to your brand ! …and tailored in-app tutorials to introduce core features.
Social listening tools : Software for monitoring online conversations, brand mentions, and trends. With its powerful analytics, you can organize and analyze survey responses efficiently to make informed decisions. You can use this feedback to make informed decisions about product updates, customer support, or marketing strategies.
Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?
Spatial Information Architecture Reimagine navigation, menus, and content layout in 3D space. With a Digital Twin: Real-time sensor anomalies are visualized via a digital dashboard. Any references to brands, platforms, or images are used purely for illustrative context. Long delays in expert availability can halt production.
Consistently update it to ensure users stay informed about newly released features or workflows. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. Users know exactly where to submit questions; automated notifications keep them informed of updates.
Paths and funnels provide granular information to track users interactions with your app. Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur. Userpilots Analytics dashboards. User persona example. Calm Calm sells mindfulness by borrowing credibility and emotion.
Flexible Chart Legend Positioning: Move and align legends for better dashboard design. These game-changing features make it easier than ever to deliver intuitive, on-brand analytics inside your applications. Improved Usability: Quickly find and analyze key information. Build on-brand, scalable analytics today.
The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?
For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. A reliable changelog tool ensures teams and users stay informed about product updates with minimal effort. Headway Headway is a highly effective changelog tool that keeps users informed about product updates.
For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. Gathering all this information directly leads to better product decisions. For example: Suppose users are dropping off before finishing their dashboard setup. Only to lose interest and leave without using any key feature.
For example, we might find that free trial users in Europe spend more time exploring advanced features before upgrading, which informs targeted upsell campaigns. Such insights empower us to make informed feature prioritization decisions so we can allocate resources effectively and focus on the improvements with the most impact.
You can customize every element so the look and feel align with your brand image. If one module just sits on top of the other, users will have to go through an endless scroll to find the information they need. You have the option to customize the search box text and align it with your brands voice and tone.
E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. These insights help build the user persona , providing information on user goals, motivations, and frustrations. Create custom analytics dashboards in Userpilot to track relevant metrics and visualize research findings.
One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Prioritize metrics that answer specific questions Avoid looking at vanity metrics that dont inform your next move. More users uninstall your app, leave one-star reviews, and damage your brand reputation.
When users know exactly where to find information, they trust your updates as a reliable way to stay connected to your products evolution. Not all users log in regularly, so sending release notes directly to their inbox keeps them informed with no extra effort. Emails : Still a classic.
Unified analytics across all touchpoints: I recommend platforms that show the complete user journey in one dashboard. Slideouts can inform of new features, while banners communicate updates or other important notifications. Track user activation trends and conversion time with Userpilot’s analytics dashboards.
It involves including the user’s name in the introduction or within the question if you have that information. Step 1: Log in to your Userpilot dashboard and choose a survey template from the library. Single input: Allows respondents to enter a single piece of information, like a number, date, or short phrase.
Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Analytics dashboard in Userpilot. But how do you track and strengthen these connections? Criterion Does It Deliver?
Once the user completes verification, they are guided through a short welcome survey that gathers critical information like the user’s role, goals, and company details. The survey also allows for basic customization, such as branding colors. Overall, Mailchimp’s onboarding experience lacks effective personalization.
A platform like Userpilot allows you to create custom dashboards and measure only the metrics that relate to your goals. Based on this information, you can decide to review your pricing model or trigger more account expansion flows. 1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity.
Which tools and platforms will facilitate collaboration and information sharing among team members? Maintain consistency across web and mobile platforms A consistent experience reinforces brand recognition and makes it easier for users to navigate your product regardless of their device. onboarding completion rate, NPS by locale)?
Analytics dashboard: Track your key performance and user behavior metrics at a glance. NPS dashboard: Userpilot provides a dedicated NPS dashboard that compiles NPS response data in one place. The NPS dashboard tracks NPS scores and feedback in real time. This includes NPS , CSAT , CES , and other microsurveys.
Userpilot ‘s mobile app performance dashboard. They remind users of the app’s value, deliver relevant and timely information, and increase the likelihood of engagement. ” The user’s inactivity triggers this notification, which highlights relevant information within their assigned projects.
Mobile carousels are interactive, swipeable sequences that grab user attention and guide them through new functionality step by step without overwhelming them with information. Unlike more intrusive elements, slideouts provide information or prompts without completely disrupting the user experience. Userpilot s mobile carousels.
Leverage cross-app executive dashboards and journey orchestration to refine engagement strategies. Heres what that looks like in action: Pendo dashboard showing in-app message pop-up. Cross-app analytics: Larger teams benefit from cross-app executive dashboards, giving them a holistic view of engagement across multiple products.
Keeping users informed about important changes Push notifications arent just for promotiontheyre essential for keeping users in the loop when something important happens. But something like New feature unlocked: Try Smart Filters in your dashboard now gives both context and direction. Why it matters. What they should do next.
Pro tip: Add a team member’s face in the welcome video to humanize your brand and encourage trust. Let’s say you’ve just rolled out a new user activation dashboard with advanced filters. You can collect information during signup and use that data to target different types of users with onboarding videos relevant to each.
How Userpilot can help: Build, schedule, and send each email to the right user segment from one dashboard so every message feels personal and arrives exactly when it matters. You must keep your email informative, but not so much that users feel overwhelmed and click away. What’s good? Grammarly onboarding email template.
Features like interactive quizzes, gamification, and visual aids can reinforce concepts and help users retain information. When creating content for your app, you need to pay attention to how people of that age perceive information. They offered well-structured information, detailed courses, video lessons, andmore.
More personalization: Grammarly missed the opportunity to personalize this email based on the information I provided during the signup flow. unlimited recording length, custom branding, CTA buttons), helping me understand the difference from the free plan. resume setup, log in, revisit dashboard). What can be improved?
That way, the content stays relevant and avoids overwhelming the user with information they don’t need yet. You’ll get pre-built templates for every key step in the onboarding flow, each fully customizable to accommodate your brand colors, logo, and copy. Each one should be triggered based on behavior or the user’s JTBD.
Functional specifications documents aim to inform developers what, how, and why they have to build. It has to provide valuable, serious information meaning the app has to look professional. So, simplify registration by only asking for the most vital information. Poor onboarding often leads to confusion and canceled memberships.
One smart way to learn is by analyzing upsell email examples from successful brands. 10 Real-life upsell email examples from brands that got it right Now, let’s have a look at some of my favorite upsell email examples and discuss why they work. So, how do you write emails that convert instead of getting buried in the inbox?
With out-of-the-box features like Customer Success Qualified Leads (CSQLs) , Renewal Center, and Executive Dashboards, Gainsight gives teams what they need to operationalize their CS strategy faster, take proactive action, and drive growth (without relying on manual processes or months of customization). You dont have to choose.
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