Usersnap

NOVEMBER 18, 2024

Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. With built-in feedback loop capabilities, you can easily keep every feedback provider informed about the status, ensuring transparency and building trust throughout the process. Paid plans start at $49/month.

Feedback Software

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Voice of customer tools : Platforms that capture and analyze customer feedback across channels to help you understand how customers feel and talk about your product. Product feedback software: Trustpilot.

Feedback Software

UX Planet

JUNE 20, 2025

You define a brand personality, and AI drafts your content, emails, and onboarding. People who design in systems and think in feedback loops will not only speed up product development but also reduce risk, enhance personalization, and maximize business value. You sketch a user flow, and AI auto-generates the underlying code.

Research Software

Alchemer Mobile

NOVEMBER 6, 2024

The following content is from our new e-guide, Customer Feedback in the Digital Era. Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. Embracing customer obsession in this way can set your brand apart in a crowded marketplace.

User Testing

Userpilot

JULY 12, 2025

Slow feedback loop: With limited channels for collecting customer feedback, Amplemarket’s feedback loop was slow. Customizability: The design team could customize all the in-app elements to make the flows match the branding. This made quick iterations impossible.

Data Visualization

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking

Userpilot

JULY 22, 2025

Ultimately, Userpilot helps you create a continuous feedback loop. By collecting in-app feedback through surveys and watching session replays, you can understand the ‘why’ behind user actions and make more informed decisions to enhance the user journey from start to finish.

Onboarding KPIs

Userpilot

JULY 23, 2025

Some solutions have guide-builders that are “buggy” and inflexible, making it difficult to create pixel-perfect, on-brand experiences without custom code. Create a continuous feedback loop The most successful platforms are built with their users. You can’t rely on help docs; guidance must be delivered in-app.

Analytic Tools

Userpilot

JULY 23, 2025

Some solutions have guide-builders that are “buggy” and inflexible, making it difficult to create pixel-perfect, on-brand experiences without custom code. Create a continuous feedback loop The most successful platforms are built with their users. You can’t rely on help docs; guidance must be delivered in-app.

Analytic Tools

Userpilot

MARCH 30, 2025

The positive feedback loop encourages the user to return to the app and engage further. Just ensure you maintain consistency across channels to reinforce key messages and brand values. They share their accomplishment or content with others (in-app or third-party community). That’s a fact.

Analytic Tools

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. In Userpilot, you can fully customize mobile carousels to match your brand’s personality. But it doesnt have to be that way.

Analytic Tools

Userpilot

JULY 14, 2025

Whether you're onboarding new users or announcing features, templates help you move fast while keeping messages on-brand. Close the feedback loop Email is effective for gathering feedback from disengaged users. Ready-to-use email template in Userpilot. Email analytics dashboard in Userpilot.

Analytic Tools

Gainsight

JULY 1, 2025

Support: Case deflection, faster issue detection Marketing: New advocates, content contributors, and higher brand affinity Product: Feedback loops, ideation, and usage insights Customer Success: Reduced time-to-value, improved health scores Let’s talk about one of my favorites, case deflection.

Product Research

Arkenea

JUNE 27, 2025

Demonstrates the product’s benefit Creates a feedback loop to collect valuable information to improve the current version. Here are critical characteristics of MVPs to keep in mind: Provides value to attract your target audience and make them want to purchase your product.

Research Software

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. So there’s no feedback loop that links what they’re doing to the customer’s to the business. Click play above to get started, or feel free to browse the transcript below.

Data Visualization

Alchemer Mobile

JANUARY 17, 2019

Because many brands struggle to gather customer feedback in proactive, non-intrusive ways, feedback typically comes from the smallest, most vocal group of customers. Many brands today may think they build products around their customers based on feedback from a majority, but they couldn’t be further from the truth.

User Testing

Johanna Rothman

DECEMBER 11, 2020

Strategy and Product Feedback Loops. These problems and questions are all about delays in the system's feedback loops. It's time to see these feedback loops, starting with the team. How Long Are Your Team's Feedback Loops? Product-Only Feedback Loop. Roadmap Feedback Loops.

Product Research

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Laundry end-customer, Laundry franchise) for Coordinates feedback loop with new employes.

Product Research

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Closing the customer feedback loop. provides a scalable way for brands to close their feedback loop. Apptentive SDK 6.0

Product Research

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Implementing a customer feedback loop helps you identify and address customers’ needs.

Product Research

Alchemer Mobile

FEBRUARY 14, 2023

. – February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

Product Research

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

Product Research

Alchemer Mobile

MARCH 29, 2022

Due to ease of use, people getting into a groove of at-home fitness, and quick access to information on the go, consumers stuck around, and Healthcare brands saw improved retention and engagement opportunities throughout the year. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years.

Healthcare

Userpilot

NOVEMBER 8, 2022

What are feedback loops? How to Speed Up Your Feedback Loops by Peep Laja. How to Speed Up Your Feedback Loops by Peep Laja. We talk about feedback loops when you collect feedback, use it to improve the product, collect more feedback on the improvements, and so on. Let’s dive in!

Product Research

Alchemer Mobile

JUNE 16, 2022

For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox. It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue.

Feedback Software

Alchemer Mobile

NOVEMBER 21, 2022

Through proactive engagement and creating customer feedback loops, our customers had an average response rate of 13 percent for their in-app surveys. This snapshot from Apptentive Insights shows feedback that helps brands drive their product roadmaps. Tips to get better mobile customer feedback.

Customer Feedback

Alchemer Mobile

APRIL 21, 2022

In response, consumers interacted more with brands through their apps. The average response rate to in-app interactions was 91%—which means that the overwhelming majority of consumers who were interacted with responded to the brand’s outreach. On average, most brands only hear from less than 1% of their customers surveyed.

Product Research

Alchemer Mobile

DECEMBER 8, 2022

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Instead, we encourage you to see it as an opportunity to do better.

User Testing

UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

Branding

Alchemer Mobile

MARCH 9, 2022

Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. Most brands today may think they build products around their customers, but in reality, our data shows they only hear from less than 1% of their customer base, which we call the “vocal minority.”

Customer Feedback

Alchemer Mobile

MARCH 14, 2022

Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. Segment by customer emotion.

Data Visualization

Alchemer Mobile

AUGUST 24, 2021

Today’s consumers look for the simplest experiences offered by brands In fact, 86% of consumers are more likely to purchase when they are not overwhelmed with confusing information. It is also important to establish a feedback loop with consumers to monitor and understand the changes in attitudes regarding your app and other competing apps.

Analytic Tools

Userpilot

AUGUST 28, 2023

Wondering how to create a consistent brand experience to make a lasting impression of familiarity and trust? In a saturated SaaS world with tons of alternatives, a consistent brand experience can make you a recognizable brand. Maintaining core brand elements across various platforms to offer a familiar brand image.

Branding

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. ESTABLISH A FEEDBACK LOOP FOR YOUR APP. For best results, the feedback loop should be built into the app itself, not requiring testers to leave the app to open their email or give you a call.

Feedback Software

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. At Apptentive, we have Fan Signals which looks at expressed sentiment based on mobile actions and feedback.

User Testing

Intercom, Inc.

DECEMBER 10, 2019

“By using measurable customer behaviors as a proxy for business results, you create a much faster feedback loop for your R&D teams” Higher-level customer behavior metrics, such as average response time, and business results, such as retention, have many variables impacting on them.

Onboarding KPIs

Alchemer Mobile

AUGUST 19, 2024

A customer-obsessed product manager aims to not only solve customer problems but also to delight and surprise customers, thereby transforming them into loyal advocates for your brand. Customer-obsessed PMs DO: Constantly Listen to the Voice of the Customer: Actively collect feedback through surveys, user testing, and direct interactions.

Product Research