UX Studio

APRIL 19, 2024

Current generative AI tools can come up with videos and images within minutes. Are they prepared to generate unpredictable visual assets based on prompts? Will image generation AI help them? Generative AI’s visual generation capabilities are improving very fast.

Generative AI 86

Generative AI Research Software Feedback Software Customer Experience 86

freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. More than just a technological tool, this evolution is having a profound impact on marketing approaches and brand storytelling. Generative AI is redefining brand identity and adding a new dimension to customer relationship building.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Product Innovation Educators

JULY 3, 2023

In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. 7:36] What part does artificial intelligence (AI) play in digital transformation? The current wave of change is around generative AI. The challenge is adaptation.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. For digital products, this is hardly ever the case in my experience. 4] I first introduced the elements shown in Figure 2 in my book Strategize , 2 nd ed. [5]

Customer Experience 305

Customer Experience Product Research Technical Review Data Visualization 305

Product Innovation Educators

MARCH 3, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

The Product Coalition

DECEMBER 11, 2023

Content idea generation: AI tools contribute to the brainstorming process by automatically generating content ideas. AI analyzes current trends, audience preferences, and competitor activities and provides unique and relevant content suggestions.

Data Visualization 147

Data Visualization Artificial Inteligence Analytic Tools Research Software 147

UX Planet

MARCH 17, 2024

For example, take a look at this clip: [link] Recently, OpenAI announced Sora: a new version of video-generating AI. The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert.

Data Visualization 98

Data Visualization Analytic Tools Artificial Inteligence Generative AI 98

The Product Coalition

OCTOBER 20, 2023

Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents. Social media has made brands more susceptible than ever before to scrutiny.

Data Visualization 144

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 144

Lenny Rachitsky

JULY 30, 2024

AI features and products present brand-new pricing challenges for companies. I’ve spent the past decade working on monetization strategies for places like Uber and Templafy, as well as advising more than 20 tech companies on their approaches, and what I’m seeing around AI products is very different from older technologies.

Artificial Inteligence 145

Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. HubSpot lets you handle the entire customer journey , right from the moment a prospect gets in touch with your brand to the retention stage. Salesforce enables customer lifecycle management and comes with AI-powered sales, support, and marketing features.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Product Innovation Educators

MARCH 4, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

FEBRUARY 24, 2025

You will also explore generative AI digital content workflow tools and capabilities to support digital content automation and partner with cross-functional AI/ML engineering teams to implement these capabilities. Background working with annotated data and/or leveraging generative AI in products is a plus.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. You can analyze large volumes of NPS, CSAT and customer feedback data to quickly understand what’s driving negative and positive sentiment about your brand.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. 60% of consumers say they’ve purchased from a particular brand solely based on its services. Example of a help center.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

JUNE 30, 2023

Userpilot – recommended for generating AI-powered in-app copy Userpilot is a product adoption platform. Moreover, its generative AI functionality can also help you create new content. Wordtune AI writing assistant. Writesonic AI writing assistant. Anyword AI writing tool. Hypothenuse AI.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Customization options Adobe lets you tailor content to your brand style and customer needs.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Modus Create

DECEMBER 4, 2023

Under the Tweag brand, our OSPO allows engineers and researchers to come together to apply new ideas. Examples include Micro Frontends and Generative AI. New groups arise frequently as we identify hot new technologies or design principles.

Research Software 105

Research Software Software Review Development Data Visualization 105

AB Tasty

AUGUST 19, 2024

Even within a single industry, users will hold varied expectations based on your brand, communication style, target audience, funnel, etc. We have all heard the hype about how AI has been revolutionizing how marketers approach experimentation. Building a great website is, unfortunately, not simply a matter of following best practices.

Data Visualization 52

Data Visualization Artificial Inteligence User Testing Analytic Tools 52

UX Planet

JANUARY 18, 2024

Serendipitously, I’ve found the laziest, easiest AI product out there. It integrates with InVideo to fully script and generate AI videos with voiceover narration. You’ll want to upload your own branded images of products for this. Great for brand storytelling across social media. See for yourself.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

UX Studio

APRIL 11, 2024

Generative AI has taken the world by storm. Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. AI design tools limitations 1. Image generated with DALL-E.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

Userpilot

JULY 29, 2024

Workflow builder : Introduced in 2019 and enhanced with generative AI in 2023, the Workflow Builder allows users to automate routine tasks without requiring technical skills. Customizable knowledge base : You can brand, style, and create public or private knowledge bases with custom home pages and domains.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

UX Planet

JANUARY 29, 2024

Form with Google Material Design styles Another example is from the generative AI tool tldraw where I sketched a simple idea circle that increases or shrinks when I move the slider. tldraw Imagine that you have an AI that trains specifically for your product needs.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Gainsight

AUGUST 20, 2024

AI’s capabilities in Customer Success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 15, 2024

The AI chatbots I mentioned above can handle customer queries 24/7 by providing instant responses and escalating complex issues to human agents only when it’s essential. The software uses AI to pre-train chatbots on past conversations and the most common issues so that users get accurate help.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Arkenea

MARCH 9, 2025

From seamless integrations with existing EHR systems to incorporating advanced technologies like generative AI, Arkenea delivers robust, scalable apps that enhance clinical efficiency and improve the patient experience. Use Cases of a Hospital Mobile Application 1.

Artificial Inteligence 52

Artificial Inteligence Development Healthcare Data Visualization 52

Userpilot

SEPTEMBER 15, 2023

Even if your tool doesn’t support such functionality, you should be able to export the data and prompt generative AI tools like ChatGPT to help you with the analysis. Preference testing examples to consider What aspects of product design can you test with user preference testing?

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

AB Tasty

MARCH 26, 2024

Rand also shares some of his recommendations on how to get your brand in front of the right audience. Rand strongly believes that it’s still possible to get clicks on an organic listing of your website and get conversions even if a brand doesn’t spend anything on ads. “I Here are some key takeaways from their conversation.

Research Software 52

Research Software Marketing Artificial Inteligence User Testing 52

UX Planet

SEPTEMBER 30, 2024

I’ve researched quite a bit on AI, but my actual knowledge on the fact stems from the fact that I have created software that leverages Large Language Models and yes, AI, in order to deliver solutions to market. These days that sole focus is on Figma. Which explains why so many of what we consume seems so similar and homogenized.

Research Software 59

Research Software ChatGPT Artificial Inteligence User Testing 59

Userpilot

JULY 29, 2024

Personalized and engaging experiences not only help customers achieve value faster but also build trust with the brand and ultimately lead to customer loyalty. You can then use the built-in generative AI to make sense of this data and craft stellar experiences.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Mironov Consulting

NOVEMBER 15, 2023

  What is the cost in brand reputation/user frustration for bad answers or recommendations?  Poor alternative: “ChatGPT, please tell me what my users really want and how easily generative AI can solve those problems.”)   90%?    99.95%?”   In how many steps? 

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

Crafty CTO

JUNE 5, 2023

Very off brand. “Let’s ignore generative AI and it’ll go away.”" Sloppy Apple Keynote Observations Part 1: Everything Except Keynote video: Apple blew out the audio levels on interstitial music.

Generative AI 40

Generative AI Demo Naming Presentation 40

Userpilot

JULY 24, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Also, they equip these professionals with adequate training to ensure positive interactions with the brand at each touchpoint.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

AUGUST 15, 2023

Perform a thorough competitive analysis of their product – branding, marketing strategies, features/functionalities, pricing, etc. By the time Notion AI was released, about two million persons had signed up for its alpha waitlist. Put simply, become a product expert. Finally, you need to determine your target market.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

JULY 28, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Also, they equip these professionals with adequate training to ensure positive interactions with the brand at each touchpoint.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 17, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Also, they equip these professionals with adequate training to ensure positive interactions with the brand at each touchpoint.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 20, 2024

Customer satisfaction and loyalty – A CX manager is responsible for identifying ways to eliminate friction from the user journey, improve satisfaction levels, and build a community of loyal brand advocates. Also, they equip these professionals with adequate training to ensure positive interactions with the brand at each touchpoint.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 21, 2023

Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. Optimove’s unique feature, what they call “decisioning,” provides flexibility for your brand by crafting customer-led, self-optimized customer journeys. AI-assisted decision making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52