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528: From startup founder to product success and why interacting with people is the big change – with Anya Cheng

Product Innovation Educators

Key Product Management Lessons: Trust, Testing, and Breaking Bubbles Anya shared several pivotal lessons from her product management journey that challenge conventional wisdom. This demonstrates how innovative product development can create value for multiple stakeholders while addressing larger industry challenges.

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Product in Practice: How Passion.io Applies Continuous Discovery to the Employee Experience

Product Talk

Tweet This When you consider employee experience to be a product and People Ops to be the product team, this impacts how you frame other teams like recruiting and employer branding. It emphasizes the importance of understanding users and building, testing, and iterating quickly. Introducing Continuous Discovery Habits to Passion.io

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Usability testing : Observe how real users interact with your product while they perform specific tasks to help you identify usability issues. A/B testing : Compare two versions of your product or design to determine which performs better with users. Beyond these options, you can also dig even deeper with hypothesis testing.

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How to Prevent Brand Ambassador Burnout

Speaker: Kristi Faltorusso, VP of Customer Success at ClientSuccess

Your brand ambassadors are imperative to your business. They contribute to brand awareness, improve revenue, and build trust among existing and prospective customers. Kristi will share: Horror stories about brand ambassador burnouts – and how you can avoid them. How CSMs can own brand advocate relationships.

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12 Best NPS Software and Survey Tools to Consider

Userpilot

A 14-day free trial is available for businesses to test the platform before committing. Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Customize the branding of your surveys to match your company’s design.

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Usability testing: the complete guide

UX Planet

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Ok, that’s great for UX theory nerds.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.