Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. To excel in your role as a product marketer you need to stay updated on best practices, industry developments, and all other product marketing strategies. You’re in luck. Best product marketing tools.

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Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

PMLesson's Ace the PM Interview

MAY 15, 2025

What strategies would you use to avoid model drift in a production system? Study with Exponent’s Machine Learning Engineer Interviews course. Data science For the data science round at Robinhood, you’ll get 1–2 case studies about real-world problems. Design a job scheduler. Design a chatbot.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. might give you the boost you’re looking for.

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Certifications User Testing Data Visualization Feedback Software 52

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

OCTOBER 16, 2022

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Using advanced segmentation to personalize the product experience based on user behavior, use case, product usage , and so on. Customer intimacy isn’t a metric you can measure.

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User Testing Feedback Software Research Software Analytic Tools 98

The Product Coalition

AUGUST 12, 2020

Having a north star metric is also a key component in product-led growth strategy. Check out her talk here: [link] A Case Study: Facebook vs MySpace Facebook and MySpace are two similar platforms in the same space with two very different success stories. Don’t forget to think about your strategy. 6 months?—?12

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User Testing Product Research Customer Experience Research Software 137

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

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Technical Review Certifications Software Review User Testing 97

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.

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Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

MAY 20, 2024

The Salesforce Partner Program supports and rewards partners with training, certification, and resources, using tiered memberships to encourage continuous engagement and growth. B2C programs gather consumer preferences and shopping behavior data to optimize marketing strategies. Here is how to do it. Measuring the NPS with Userpilot.

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Feedback Software Analytic Tools B2B Research Software 102

Userpilot

JULY 14, 2024

They provide recommendations for product development , marketing strategies, resource allocation, or customer service improvements. IBM Data Science Professional Certificate) offer structured learning paths for those without a formal degree. Business intelligence analyst salary Source: Glassdoor.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

AUGUST 29, 2022

How effective is your customer training strategy? Customer training examples: Hubspot’s training & certification academy and Kommunicate’s in-app customer training. Some content formats to include are video tutorials, knowledge base articles, and case studies. Hubspot’s customer training and certification program.

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Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

AUGUST 19, 2024

TL;DR This is a professional responsible for developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use. We’ve curated a list of the best books, webinars, podcasts, blogs, and certifications tailored for Customer Onboarding Managers. Let’s get started!

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Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 25, 2024

TL;DR This is a professional who plans, coordinates, executes, and closes company projects, ranging from software development to marketing strategies to building physical structures. It covers project management extensively, providing case studies. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 15, 2022

Celebrate important milestones and motivate customers to engage with certificates, badges, or fun characters. Promote social proof in your marketing by highlighting customer reviews , testimonials, and case studies. Investing in your customer experience strategy positively affects your customer lifetime value too.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

AUGUST 19, 2024

A head of product defines product strategy , sets the product vision, and ensures the successful execution of product initiatives. They play a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives. What does a head of product do?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 19, 2024

It’s packed with practical advice and case studies from leading companies. Subscription Marketing: Strategies for Nurturing Customers in a World of Churn by Anne Janzer: This book is a comprehensive guide to subscription marketing, covering everything from acquisition to retention. Chief Customer Officer 2.0:

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

AUGUST 17, 2024

“The Best Service is No Service” by Bill Price and David Jaffe – Strategies for eliminating ineffective customer service. Best webinars for product support specialists Webinars are an excellent way to stay updated on the latest trends and strategies in customer support. “Experience This!”

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Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

AUGUST 17, 2024

Improve working processes : Implement strategies to optimize product development processes and workflows. Here are some must-read books that offer a blend of practical strategies, proven methodologies, and innovative insights specifically designed to empower product coordinators to master the operations side of product management.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JANUARY 14, 2023

It also highlights successful customer education programs to guide your customer education strategy. Build training content and certification programs. An online academy contains a course(s) that helps customers study and become experts in the industry. Build an effective customer education strategy. for maximum effect.

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Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

MARCH 11, 2022

Product managers need to identify needs and opportunities, evaluate ideas, set a long-term strategy, develop product roadmaps , prioritize features, define product releases, analyze progress and report on it, manage stakeholder expectations, and ultimately deliver a product that brings value to customers. The Product Folks events. ProductCon.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 28, 2024

Understand the SaaS Business Model : Familiarize yourself with the subscription-based model, customer acquisition , and retention strategies , as well as the importance of customer success in the SaaS industry. Change Management Certifications : (Prosci, APMG, etc.) Staying updated on industry trends is also crucial.

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Analytic Tools Feedback Software Data Visualization Research Software 52

PMLesson's Ace the PM Interview

MARCH 5, 2025

Includes : Real take-home case studies, technical and dashboarding skills, and strategies from interviewers at top tech companies. ✅ Education and certifications show continuous learning & industry relevance. Recent certifications in finance and data science show continuous learning and business acumen.

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Userpilot

JULY 21, 2024

From projects ranging from building software to implementing a marketing strategy to building a physical structure, project managers lead the projects from start to finish. However, if you do not have the above degrees, you can take certification courses from reputed sites such as Coursera and Google and add them to your portfolio.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 25, 2024

Certifications can further enhance your qualifications. Product Manager : Transition to managing the development and strategy of the product , working on new features and improvements. Director of Product Management : Lead the product management team, set product strategy , and work with executive leadership.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 28, 2024

TL;DR A customer onboarding manager is the person behind developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use. Certifications in customer success or project management can also be beneficial. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 21, 2024

They develop strategies and implement tactics to reduce customer churn and increase user engagement. Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 18, 2022

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. Customer advocacy strategies for SaaS. Exploration. Motivation.

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User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

JULY 21, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Certifications in customer experience, data analytics, business analysis, and project management can also boost your expertise. Let’s get started! What does a retention manager do?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 17, 2024

Customer success analyst’s main responsibilities A Customer Success Analyst plays a key role in ensuring that SaaS customers achieve their desired outcomes by analyzing data, monitoring key metrics, and developing strategies to improve customer satisfaction and retention.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

Userpilot

JULY 24, 2024

To excel, leverage resources like books (e.g., “Data Analytics Made Accessible”), webinars (Userpilot, BrightTALK), blogs (Userpilot Blog, Mode Analytics), podcasts (The Data Chief Podcast), and certifications (Certified Analytics Professional (CAP), Microsoft Certified: Power BI Data Analyst Associate).

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products, playing a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

Best resources for product assistants To excel as a Product Assistant, it’s essential to leverage the best resources available across different mediums, including books, webinars, podcasts, blogs, and certifications. The Product-Led Podcast : Discusses product-led growth , featuring interviews with product leaders on strategies for success.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Data Analysis & Reporting : Leverage customer data and analytics tools to understand user behavior , identify trends, and measure the effectiveness of retention strategies.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

. “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue” by Nick Mehta, Dan Steinman, and Lincoln Murphy : Focused on the SaaS industry, this book provides strategies for reducing customer churn and growing recurring revenue by ensuring customer success.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 17, 2024

It covers strategies for using in-app experiences to reduce churn and drive retention. “Customer Success Strategies for SaaS” by ClientSuccess : Focused on SaaS companies, this webinar offers strategies for ensuring customer success, reducing churn, and driving growth through proactive support and relationship management.

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Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

AUGUST 25, 2024

Certifications in project management, Agile, or product management can also be beneficial. Improve working processes : Implement strategies to optimize product development processes and workflows. Reaching the VP level involves not only having deep expertise in product management but also contributing to the overall business strategy.

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Analytic Tools Data Visualization Feedback Software Research Software 52