eG Innovations

NOVEMBER 19, 2020

This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. SLTN’s Lex Erades, COO, and Albert Hooijer, Manager – End User Computing, spoke to the Dutch IT Channel to explain their experience of working with eG Enterprise. Quick Insights.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. Marty Cagan is a well-known figure in the product management and technology industry. Marty Cagan is a well-known figure in the product management and technology industry. This book aims to equip product leaders with the tools to cultivate such environments.

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Analytic Tools Research Software Feedback Software Books 94

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. This process is pivotal for gathering insights that inform the design phase.

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Data Visualization User Testing Research Software Product Research 98

The Product Coalition

AUGUST 17, 2021

I love my job as a product manager. One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. It is giving all product managers a lot of freedom and responsibility. Product managers can then spend more time shaping.

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Feedback Software Analytic Tools Reporting Tools Research Software 152

Userpilot

MARCH 27, 2023

The startup is building a community of elite talent from across Africa that has been rigorously vetted and trained to global standards, and helps connect talented workers with employers across the globe via their “Talent as a Service” platform. This problem really shows why reaching the key activation point by new users really matters.

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Analytic Tools Research Software Data Visualization User Testing 92

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Case Study: 8x8’s Jitsi.org. When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause.

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Analytic Tools Research Software User Testing Data Visualization 124

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. billion visually impaired or blind people (October 2018). It was a big decision for us. The iTaxi app.

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Data Visualization User Testing Customer Experience Product Research 137

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. We have a wide range of user types, from marketers to engineers to product managers and more. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. Every day, I hear from product managers who want to know who the good discovery companies are. This is why I’m really excited to share today’s case study with you. Our team was tasked with moving a part of our existing services online. Our industry is too old.

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Product Research User Testing Feedback Software Customer Feedback 140

Roy Madden

AUGUST 17, 2021

Case Study. SolarWinds catapulted into this massive newsline of all these articles saying stuff with no technical insights.” He’s part of a small security team responsible for incident response, incident remediation, reporting on security news, and securing web and mobile applications.

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Data Visualization Reporting Tools Document Customer Feedback 114

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Mind the Product

APRIL 26, 2020

Simultaneously, lockdown conditions and rising cases put immense pressure on healthcare personnel and researchers involved in the pandemic relief efforts. Next, we focused on sketching out the user journey, prototyping and gathering data. If you have a story or case study to share, we’d love to hear from you. The Results.

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Research Software Feedback Software User Testing Product Research 149

Amplitude

JULY 17, 2019

Podcasts are one of the best learning resources available, especially when it comes to breaking down technical subjects such as data science and analytics. To guide your learning, we put together the following collection of the best analytics-related podcasts to listen to. 113 | What Makes A Visualization Memorable?

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. I’m excited to share another one with you today. I hope you enjoy reading about their experience. How did you decide what to build?

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Product Research Data Visualization User Testing Weak Development Team 148

UX Planet

FEBRUARY 22, 2024

Design managers are professionals responsible for cultivating design culture. The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. Best practices to manage and support a UX designer and wider UX team.

User Testing 98

User Testing Data Visualization Research Software Customer Experience 98

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

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Research Software Reporting Tools Data Visualization Software Review 74

Product Talk

FEBRUARY 12, 2020

Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice. During her tenure as a data scientist, Lisa built two predictive products.

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Product Research Data Visualization User Testing Research Software 177

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. In this case, you need to improve awareness of the value of your paid features. Case Study: 8×8’s Jitsi.org. Case Study: MINDBODY. Consumer Tech Funnel Analysis.

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Analytic Tools Research Software User Testing Data Visualization 59

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool.

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Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

APRIL 8, 2024

Did it come from the management or employees? The self-service model enables users to buy (or cancel) the subscription, implement the product, learn how to use it, and access support without talking to customer services teams. Leverage product analytics to enable data-driven decision-making.

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Analytic Tools Feedback Software Data Visualization Strategy 75

BrainMates

SEPTEMBER 19, 2022

Case Study: How ReadyTech Use. In order for a business to manage an efficient, happy and engaged workforce, there are a huge number of processes required – from payroll to rostering, health and safety, and employee development. Product-Led In The Workforce Sector. By ADRIENNE TAN. ReadyTech exists to help communities thrive.

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Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. What is customer lifecycle management?

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

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Agile Data Visualization Feedback Software Reporting Tools 52

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. A snapshot of tools and techniques. Ask 100 fellow product managers and UXers to define branding and who should do the job. A snapshot of tools and techniques. Do research!

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User Testing Product Research Research Software Data Visualization 73

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Revulytics

JULY 12, 2019

With informative blog posts, case studies and other content, software vendors can illustrate the ways that users can improve their workflows and get the most out of the time spent using their software application. See Usage Patterns Through Clear and Discernible Data Insights. The seeing becomes believing.

Analytic Tools 73

Analytic Tools Data Visualization Reporting Tools Education 73

Amplitude

JUNE 18, 2019

Marketers and product managers can use metrics—specifically mobile analytics—to understand how to make their product more effective at capturing, engaging, and retaining users. Ultimately, using these practices and strategies for mobile analytics will help you capture data to separate you from your competition.

Data Visualization 91

Data Visualization Analytic Tools Books User Testing 91

UX Studio: Product Management

DECEMBER 5, 2017

From the four interviews we conducted, we got insights into: Validating personas. This workshop provided even more domain knowledge indirectly and a view of our clients’ visual and stylistic preferences. Store and visualize data. (+1) 1) Filter data based on location. Data visualization.

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Data Visualization UX Workshop Customer Experience 77

Product Talk

FEBRUARY 7, 2024

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. It was more like the old-school model where a product manager gets a business requirement,” says Sandrine.

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Product Research Reporting Tools User Testing Research Software 235

The Product Coalition

FEBRUARY 14, 2023

Photo by Ian Schneider on Unsplash Product Management is one of the hottest and trending career options today. I’ve made the transition from an Analyst to a Product Manager (PM) , which is why many such aspirants often ask me for advice: How do I get into Product Management? Then start trying it out on your own.

Customer Experience 141

Customer Experience Analytic Tools Feedback Software Product Management 141

Userpilot

MARCH 21, 2024

TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure. Customer lifecycle management helps you sustain growth by building a loyal customer base over time. Why is customer lifecycle management important?

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User Testing Analytic Tools Research Software Feedback Software 97

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

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Data Visualization Analytic Tools Research Software Technical Review 101

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Pain Points To consider common needs and pain points for the two segments, Grocery Business Most grocery stores do home delivery these days by using services such as Amazon Prime Now, Instacart, etc.

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Reporting Tools Data Visualization User Friction Feedback Software 65

Userpilot

MARCH 6, 2024

Why it is important for your product management efforts. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. If you need more data, tools like Hotjar give you access to pools of potential research subjects.

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Analytic Tools Data Visualization Research Software Onboarding KPIs 84

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

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Analytic Tools Data Visualization Research Software Feedback Software 92