Mind the Product

MAY 12, 2020

Then came a period of annual sales where the focus was on developing partnerships via subscriptions. Claire shares the results of case studies at each stage of the funnel. The way enterprise software is sold has changed over the years. In the early stages pre-2005 it was a one time sale.

User Testing 106

User Testing Enterprise Customer Experience Product Research 106

Userpilot

JUNE 12, 2024

Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention. Assist in developing the product roadmap, aligning it with company goals, market trends, and customer requirements.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

OCTOBER 16, 2022

Create case studies with relatable problems that attract good-fit customers. Collect active and passive feedback , act on it, and close the feedback loop. You can tell customers are developing a positive relationship with your product when they become active users. Create case studies about your customers.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

APRIL 2, 2024

It helps you guide product development, identify features that drive more engagement , create case studies, and improve customer service. This way, tailor product development towards meeting the needs of ideal customers. Leveraging power users’ feedback for targeted feature development.

Customer Feedback 52

Customer Feedback Customer Experience User Testing Feedback Software 52

Mind the Product

JANUARY 7, 2019

Like product development, creating a talk is a highly iterative process that depends on feedback loops and metrics. For me, the most effective engagement tactic for product talks is case studies – “what would you do?” It’s best if the outcome is unknown, and the case inspires debate. Share Your Story.

Product Research 124

Product Research Data Visualization Feedback Software User Testing 124

Userpilot

MARCH 23, 2023

TL;DR Product NPS (Net Promoter Score) surveys are used to collect feedback on customer loyalty and satisfaction. NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. This is called closing the feedback loop.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

Userpilot

OCTOBER 26, 2023

Market Development involves selling existing products to new markets. Product Development aims to grow within the existing market by introducing new or enhanced products. Collecting and acting on customer feedback improves satisfaction and customer loyalty, and helps you uncover growth opportunities.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JUNE 12, 2024

They focus on learning market trends, defining the audience, developing positioning strategies , and differentiating the product. They collaborate with cross-functional teams like product development, sales, and marketing to ensure a product’s success. They promote the right features of the product to the right users at the right time.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

UX Planet

JANUARY 16, 2024

Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation. Customer feedback loop: Ongoing feedback from your customers is crucial. This document will serve as a reference.

Branding 94

Branding User Testing Product Research Data Visualization 94

The Product Coalition

SEPTEMBER 8, 2022

They claim to have a product lifecycle and even talk about a product lifecycle but don’t write it down or anchor product development, launch, and management in it. In the world of a physical product, it’s the process of managing a ‘thing’ through the stages of its life, from development through decline. creating clarity.

Software Review 103

Software Review Product Research Onboarding KPIs Government 103

Usersnap

OCTOBER 22, 2023

Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1. Strategic NPS measurement: Listening to the winds of feedback 3. Efficient issue resolution with metadata and console log error recording 4. Understanding churn: Navigating through stormy seas 4.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. The Lean Startup Model at Google: A case study Google is one of the biggest companies in the world, with over 1.4

Startups 123

Startups Feedback Software User Testing Product Research 123

Split

JUNE 9, 2023

Feature flags are tools commonly used in software development for controlling the visibility and functionality of certain application features. However, their potential goes beyond just development. The use of feature flags in conversion rate optimization represents a synergy between your development and marketing teams.

User Testing 52

User Testing Feedback Software Analytic Tools Reporting Tools 52

Userpilot

DECEMBER 19, 2023

Key responsibilities of account managers Developing strong customer relationships is no longer the only thing a successful account manager has to take care of. Start off by setting up routine trigger surveys throughout the customer journey to collect feedback on user needs. Design feedback surveys with Userpilot.

Feedback Software 103

Feedback Software Analytic Tools Product Research User Friction 103

Mind the Product

FEBRUARY 13, 2018

case study ). Include a Feedback Loop for a Long-Term Value Proposition. Time spent in designing a feedback loop for your product is therefore well invested. In the best case, the data product team includes a product manager, data engineer, data scientist, UX expert, and a front-end and back-end developer.

Data Visualization 93

Data Visualization Product Research User Testing Reporting Tools 93

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Iterate the product based on feedback. The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Product Talk

JANUARY 8, 2020

Over the past six years, I’ve developed and honed my Continuous Discovery Habits curriculum by reading and writing about the best research on problem-solving , decision-making , and critical thinking. Participants learn to develop sustainable discovery habits working as a true cross-functional team. That was mostly true. Tweet This.

Product Research 139

Product Research Workshop Books Events 139

Userpilot

JUNE 10, 2022

You might want to provide a view for internal stakeholders to help inform product development and plan sprints, releases, and product increments. If that’s the case, you still have options available. Notion provides ‘Founder’s notes’ which give a general idea of key development areas. What works well?

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

Userpilot

JANUARY 14, 2022

Combined with product usage analytics, NPS provides even more insights to guide your product marketing and development efforts. Using a tool like Userpilot , you can not only gather feedback using an NPS survey but also segment users based on their scores. NPS score equals the percentage of promoters minus the percentage of detractors.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

JULY 27, 2021

Listen to your customer's feedback and prioritize your roadmap where it makes sense. Close the feedback loop by asking users who requested a feature to become beta testers and early adopters. The information helps you strategically develop your products according to user needs. Conclusion. Want to get started?

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

FEBRUARY 26, 2023

One way to be more customer-centric is to have a public roadmap that incorporates public feedback into your product development process. Finally, once a problem has been addressed, close the feedback loop by informing the customer and making sure that they’re satisfied. Prodcamp public roadmap.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

The Product Coalition

JULY 24, 2020

So I’m using it as a case study to help you see how it works in practice. these ideas likely haven’t been validated enough and need to go through a few iterations and feedback loops. This is where your product development process comes into play. This is great, but don’t rush to think that you’re done. Remember?—?these

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Surya Suravarapu

FEBRUARY 27, 2020

Alan Klement 's book When Coffee and Kale Compete is a huge step forward that brings some clarity, explains key concepts with case studies, asks some provocative questions, and helps in further investigating for all the curious minds out there. Feedback Loops: Two kinds: Reinforcing and balancing feedback loops.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Intercom, Inc.

MAY 13, 2021

They need a partnership on the kind of support they need, not just from their CSM, but from the company as a whole – across products, sales, marketing, business development, et cetera. Are there other ways that organizations can go about making sure that the feedback loop is as smooth as possible?

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

MARCH 29, 2018

2) Referenceable customer case studies with details on their need, the solution and the ROI impact they experienced. Create short feedback loops with sales when you test pricing in the market. Others never had UX rigor in the product development. Pricing is simple and fair. Follow me to be notified when it’s ready.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

DISQO

AUGUST 14, 2015

Lessons include designing with the heart in mind, writing copy for your reader’s brain, and developing user empathy. From the author: “The newsletter covers things I find interesting in user experience and product development, interesting products I’ve discovered, user experience research and case studies, new posts from my blog.

Product Research 40

Product Research User Testing Product Management Product Manager 40

DISQO

AUGUST 14, 2015

Lessons include designing with the heart in mind, writing copy for your reader’s brain, and developing user empathy. From the author: “The newsletter covers things I find interesting in user experience and product development, interesting products I’ve discovered, user experience research and case studies, new posts from my blog.

Product Research 40

Product Research User Testing Product Management Product Manager 40

DISQO

JULY 6, 2020

Explore Alpha’s client story library to learn how Alpha’s rapid consumer feedback platform allows teams to test, learn, and make data-driven decisions in ever-changing markets. . The post How Rhino Found Their Moment — and Their Voice — with Alpha appeared first on Feedback Loop. Rhino’s business and product explainer. “It

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 6, 2020

Explore Alpha’s client story library to learn how Alpha’s rapid consumer feedback platform allows teams to test, learn, and make data-driven decisions in ever-changing markets. . The post How Rhino Found Their Moment — and Their Voice — with Alpha appeared first on Feedback Loop. Rhino’s business and product explainer. “It

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JUNE 18, 2019

Last week, Alpha’s CEO Thor Ernstsson gave a presentation at the UX & Product Management Case Study Conference in Salt Lake City, Utah, to discuss how organizations are hindered by their inability to make quick and data-driven decisions. appeared first on Feedback Loop. How do you avoid being incumbent?

User Testing 40

User Testing Product Research Data Visualization Customer Experience 40

DISQO

JUNE 18, 2019

Last week, Alpha’s CEO Thor Ernstsson gave a presentation at the UX & Product Management Case Study Conference in Salt Lake City, Utah, to discuss how organizations are hindered by their inability to make quick and data-driven decisions. appeared first on Feedback Loop. How do you avoid being incumbent?

User Testing 40

User Testing Product Research Data Visualization Customer Experience 40

DISQO

MAY 27, 2016

Truveris takes an impressively data-driven approach to developing their innovative solution. Based on this analysis, the team develops a number of assumptions and ideas for the app. appeared first on Feedback Loop. The VP of Product, Sunil Parekh, has been on the product side of healthcare apps for more than 10 years.

User Testing 40

User Testing Research Software Feedback Software Product Research 40

DISQO

MAY 27, 2016

Truveris takes an impressively data-driven approach to developing their innovative solution. Based on this analysis, the team develops a number of assumptions and ideas for the app. appeared first on Feedback Loop. The VP of Product, Sunil Parekh, has been on the product side of healthcare apps for more than 10 years.

User Testing 40

User Testing Research Software Feedback Software Product Research 40

DISQO

OCTOBER 24, 2019

Magenic , a digital technology consulting company, partnered with Alpha to embed iterative prototyping and testing into their toolkit for B2B product development. The post Why Professional Services Must Embrace Change — and Product Management Best Practices appeared first on Feedback Loop.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

Magenic , a digital technology consulting company, partnered with Alpha to embed iterative prototyping and testing into their toolkit for B2B product development. The post Why Professional Services Must Embrace Change — and Product Management Best Practices appeared first on Feedback Loop.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40