Product Talk

NOVEMBER 6, 2024

Tweet This Teeba liked how Teresa focuses on continuous discovery, and she learned about the opportunity solution tree at a conference. “I In the action phase, I demonstrated how I aligned the product outcomes, identified opportunities, and proposed solutions accordingly. This one focuses on customer support within the platform.

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Product Talk

MAY 8, 2019

That’s why case studies are so valuable. This is why I’m really excited to share today’s case study with you. FCSAmerica is one of 70 Farm Credit associations in the country, but unique in the fact that they are one of only a few that have a technology shop and build their own tools. Our industry is too old.

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Mind the Product

APRIL 26, 2020

Simultaneously, lockdown conditions and rising cases put immense pressure on healthcare personnel and researchers involved in the pandemic relief efforts. Our solution, Coronavirus Detection – Protocol Overviews , went live on 15 April 2020. If you have a story or case study to share, we’d love to hear from you.

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Product Innovation Educators

FEBRUARY 24, 2025

This approach has informed her success across different industries and roles, from retail to technology. Instead of advocating for feature-rich products or complex innovation frameworks, she emphasized the power of solving one problem exceptionally.

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UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce.

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Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. We had built confidence interviewing customers , and were strong on framing the problem—separating the problem space from the solution space. Our goal is to create a bright spot to highlight what good looks like within that organization.

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The Product Coalition

JUNE 28, 2020

Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable. Headspace app is one of such rare Apps and is the topic of this article.

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Product Innovation Educators

MARCH 3, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

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The Product Guy

JUNE 13, 2025

In this episode, Maya breaks down the product philosophy that drives iFundWomen and how values like inclusion, community, and empowerment are embedded into every step of the product journey.

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Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. Here’s how they work.

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Mind the Product

MARCH 2, 2020

Thanks to feedback from their customers, the team at Bloom & Wild discovered that they could make a truly impactful product change without the need for complicated features. As we try to disrupt and improve the flower delivery industry, we always put technology at the heart of what we do. All they had to do was listen.

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The Product Coalition

AUGUST 17, 2021

They wanted to be part of the solution. The product manager should fall in love with the problem but definitely not with the solution. The product manager doesn’t come to us with problems but with solutions. How much time we want to spend on developing the solution. Solution ?—?The And this time cannot be exceeded.

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Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. …and tailored in-app tutorials to introduce core features. Asana’s in-app onboarding flow. This assistant pops up when needed to guide new users through the app in a fun manner.

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The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

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Productside

JUNE 17, 2025

In our webinar, Chaos to Clarity , Kenny Kranseler and Tom Evans shared a fictional case study that hits close to home for many PMs: WellNest Health , a company with a strong reputation and a bloated backlog. It promised to help employers and healthcare providers support employee WellNest with physical and financial tools.

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Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

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UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. If youve ever found yourself reimagining how an app, gadget, or even a physical product could work better, this might be the career foryou.

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The Product Coalition

MARCH 1, 2022

This is where customer feedback for sales comes into play. Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. CES (Customer Effort Score) surveys In-person interviews Customer reviews Usability testing In-app usage analytics … But we’re getting ahead of ourselves.

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UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. To do this, we will analyze effective strategies and refer to some key successful studies. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

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Userpilot

OCTOBER 20, 2024

You’ve just downloaded the hottest new app everyone’s talking about. Defeated, you close the app, unsure if you’ll ever open it again. Onboarding automation uses technology (such as conditional flows and sequences) to guide users through their initial experience with your product. Where do you start?

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Product Innovation Educators

JULY 18, 2022

Insights for product managers from a case study with an electric vehicle gamechanger. Today we are exploring technology-driven vs. market-driven innovation. There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses.

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UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. Google Pay, with over a billion downloads, provides a familiar platform for financial transactions.

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UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Image Credit: Karena E.I I dive further into the following: Introduction and the current challenge.

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Userpilot

MAY 21, 2025

Before building a product tour, I like to ask one simple question: Will this improve the in-app experience ? In some cases, a short, contextual product walkthrough works much better. In others, users just need clearer in-app guidance at the right moments. It’s a simple, low-friction way to improve the in-app experience.

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Intercom, Inc.

OCTOBER 13, 2020

At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.

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Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. Widening the Scope from Solutions to Opportunities. Lisa says, “We led with ‘What can we predict?’ But what exactly is orchestration?

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UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. ⏱️ With this hypothetical concept, I designed an app which could take you to any place or time on Earth. This was an assignment provided to me so I thought why not make a case study out of it.

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UX Planet

MAY 25, 2025

Recent case studies (trust me, well get to Blikkets numbers in a sec) prove that getting granular with UX insightslike heatmaps, session recordings, and behavior analyticscan stop funnel leaks and actually increase conversions across every stage of your conversion funnel. And Im not talking about pretty visuals for the sake of it.

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Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

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Product Innovation Educators

OCTOBER 7, 2024

Prototyping is a key tool for product managers who want to create value for customers. Matthew explains that prototypes help product managers confidently develop solutions that make customers happy. For example, highway dividers made from cut-up palm oil containers show how people can create solutions with limited resources.

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Userpilot

JUNE 28, 2023

In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows! Analyze user feedback to determine which features need more attention in your in-app flows. TL;DR The Room increased user activation by 75% using driven action UI patterns. Get a demo now!

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Product Innovation Educators

SEPTEMBER 5, 2022

Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. Fred has been developing software in Silicon Valley for more than 35 years. By understanding their needs, I was able to craft solutions that fit their needs.

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UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. It reassures employers that youre not just familiar with the basics but also adept at using modern, collaborative, and cutting-edge tools that drive todays design workflows. Why it works: Prototypes are the ultimate storytelling tool.

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UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. Tool fragmentation: Figma → Slack → Jira → Google Docs → Browser DevTools . Feedback Inbox Zero: Choose a single channel (e.g.,

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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