Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Once you recognize these roadblocks, you can experiment with possible solutions and get more users to the finish line. B2B SaaS Funnel Analysis. B2B SaaS products help users complete a business task.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Mind the Product

FEBRUARY 6, 2023

In this post, startup CEO Ferdinand Goetzen relates how product discovery led him and his team to adjust their thinking, pivot and change their product Overview We started Reveall in 2021 as a platform to empower UX teams to do more with their customer research insights. As we sought to navigate some of the most [.]

Product Research 153

Product Research Research Software User Testing Customer Feedback 153

The Product Coalition

AUGUST 17, 2021

I love my job as a product manager. It is giving all product managers a lot of freedom and responsibility. In our company, the product manager has a central role that ties all the dots together. They wanted to be part of the solution. The product manager doesn’t come to us with problems but with solutions.

Feedback Software 152

Feedback Software Analytic Tools Reporting Tools Research Software 152

Userpilot

MARCH 27, 2023

The platform has been funded by the Microsoft Foundation to create 3 million work placements for young tech workers from Africa over the next 10 years. Companies across the world can use The Room to hire top talent from Web Developers, Full Stack Software Engineers, through Data and Financial Analysts, to VAs.

Analytic Tools 92

Analytic Tools Research Software Data Visualization User Testing 92

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. To find out why people had stopped using the app, we did what we always do.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. Every day, I hear from product managers who want to know who the good discovery companies are. This is why I’m really excited to share today’s case study with you. FCSAmerica’s product team now uses the opportunity solution tree to guide their meetings.

Product Research 140

Product Research User Testing Feedback Software Customer Feedback 140

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. Our article provides guidance for SaaS teams on how to effectively localize their content. However, it often requires wider changes like cultural adaptation, search engine optimization, or adjustments to the UI, date formatting, currencies, and payment systems.

Research Software 82

Research Software Analytic Tools User Testing Onboarding KPIs 82

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

Research Software 74

Research Software Reporting Tools Data Visualization Software Review 74

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Once you recognize these roadblocks, you can experiment with possible solutions and get more users to the finish line. B2B SaaS Funnel Analysis. B2B SaaS products help users complete a business task.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. What is evaluative research? If so, you’re in the right place! Book the demo!

User Testing 94

User Testing Product Research Research Software Feedback Software 94

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. This case study walks through the process of how we managed to successfully close the project. Enter the Route4U app. Challenges & Solutions. We had a very short time to work on the app.

Research Software 82

Research Software Analytic Tools UX Product Research 82

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 124

Enterprise Research Software Feedback Software Strategy 124

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. Why Is SaaS Onboarding So Important? What Are SaaS Onboarding Tools?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. It’s a major part of customer experience management. Leverage technology. Implement a tracking system. What is customer experience improvement in SaaS?

Feedback Software 81

Feedback Software Research Software Customer Experience User Testing 81

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product? Let’s get to it!

Research Software 84

Research Software Feedback Software User Testing Reporting Tools 84

Userpilot

AUGUST 16, 2022

In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. A marketing experiment is a type of market research to validate the effectiveness of an existing marketing strategy or discover a new one. Case study experiments.

Research Software 94

Research Software Feedback Software Analytic Tools Customer Experience 94

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. Arabic apps / websites as reference.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

Userpilot

MARCH 21, 2024

Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Customer lifecycle management helps you sustain growth by building a loyal customer base over time. Diversifying acquisition channels based on customer research to reach potential customers where they are.

User Testing 97

User Testing Analytic Tools Research Software Feedback Software 97

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Effective risk management Generative AI aids in risk mitigation by facilitating early detection and resolution of issues.

Generative AI 108

Generative AI Data Visualization Reporting Tools Research Software 108

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects.

Document 85

Document Analytic Tools Feedback Software User Testing 85

UX Studio

APRIL 25, 2019

Let’s jump into branding research! When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. Do research! Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To see how Userpilot helps SaaS companies grow, book the demo! What are growth initiatives? What do successful companies do to drive growth ?

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. How we created role personas.

Research Software 46

Research Software Feedback Software Information UX 46

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Sandrine Veillet is the Vice President of Global Product at WebMD.

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

UX Planet

FEBRUARY 22, 2024

Design managers are professionals responsible for cultivating design culture. The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. Best practices to manage and support a UX designer and wider UX team.

User Testing 98

User Testing Data Visualization Research Software Customer Experience 98

Userpilot

FEBRUARY 21, 2022

What does a successful SaaS product launch look like? A successful SaaS product launch campaign consists of three stages: the pre-launch stage, the launch stage, and the post-launch stage. How do you launch a SaaS product? There are three main phases that will ensure a solid SaaS product launch. Is it similar in any way?

Research Software 93

Research Software Feedback Software Onboarding KPIs Product launches 93

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 95

Feedback Software Research Software Reporting Tools Onboarding KPIs 95

The Product Coalition

OCTOBER 19, 2023

In product management, prioritization is the compass that guides teams towards their ultimate goal: delivering a product that pays off and truly resonates with their audience. It’s the practical tool that helps managers navigate the complex path of development. How does a product manager understand that they met their goals?

Data Visualization 121

Data Visualization Customer Feedback Research Software Product Management 121

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Why it is important for your product management efforts. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. This is the main question we explore in the article.

Analytic Tools 84

Analytic Tools Data Visualization Research Software Onboarding KPIs 84

The Product Coalition

APRIL 5, 2020

The Miro case study: here’s why I loved their pricing page Miro is a visual collaboration tool: it helps you and your team share and work together on visual mindmaps, graphs, mockups, etc. This is too often overlooked, according to research. I appreciate and value your time. Till next time. ??

User Testing 79

User Testing Education Customer Experience Research Software 79

The Product Coalition

MARCH 11, 2024

Duolingo , the gamified language learning app, has revolutionized accessibility in education. These nudges subtly remind users of the limitations of the free tier, a tactic explored in a 2023 paper titled ‘The Nudge Effect in Freemium: How Interface Design Influences Upgrade Decisions’ published in the Journal of Marketing Research.

Research Software 106

Research Software Reporting Tools Artificial Inteligence Customer Experience 106

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Best product marketing tools. User onboarding tools: Userpilot.

Research Software 89

Research Software Analytic Tools Feedback Software Data Visualization 89