Mind the Product

APRIL 11, 2018

Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case study of a flash sale platform in the UK called Wriggle ( [link] ) that shows us that simplifying value propositions is an ongoing process that’s key to growth. About Wriggle. Well, yes and no. Do you like this?

User Testing 111

User Testing Customer Experience User Experience Naming 111

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. I led half of the ten user tests with Bence as an observer.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Amplitude

SEPTEMBER 21, 2020

Understanding the customer journey is crucial to building products that meet your users’ needs. To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Awareness: When users know about your product, and you have their attention. Action: When users convert.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. We learned that three types of users typically had access to the cloud: Architects: They mostly use the software, not the cloud, only to upload and download blueprints.

Research Software 46

Research Software Feedback Software Information UX 46

The Product Coalition

OCTOBER 19, 2023

In product management, prioritization is the compass that guides teams towards their ultimate goal: delivering a product that pays off and truly resonates with their audience. It’s the practical tool that helps managers navigate the complex path of development. How does a product manager understand that they met their goals?

Data Visualization 120

Data Visualization Customer Feedback Research Software Product Management 120

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Texthelp has over 50 million users served by 12 product teams in the US, the UK, and in the Nordics. Two were quite similar and users weren’t sure which one to click on.

Analytic Tools 221

Analytic Tools Research Software Product Research Data Visualization 221

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s on-demand insights platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. What we found with Alpha is that only 25% of users understood what was going on.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Userpilot

JANUARY 27, 2023

A/B testing is a quantitative research method for choosing the best versions of a product or feature. Usability testing techniques like session replays or eye-tracking help PMs and designers determine how easy and intuitive the product is to use. Fake door tests are a popular and cost-effective validation technique.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s on-demand insights platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. What we found with Alpha is that only 25% of users understood what was going on.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s rapid consumer feedback platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Taking part in the product management renaissance. Nwokah explains.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s rapid consumer feedback platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Taking part in the product management renaissance. Nwokah explains.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

The Product Coalition

MAY 27, 2020

link] , it was in a really bad shape in terms of user experience because of multiple issues. As a Product Manager the job is not to make products without being clear about the end goal, which in this case was to increase transactions from mobile devices. The UI was revamped. -

Analytic Tools 78

Analytic Tools Research Software User Testing Customer Experience 78

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. The book covers a wide range of topics, from user research and interaction design to information architecture and usability testing, making it perfect for absolute beginners with no design background.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

AUGUST 16, 2022

Marketing experiments help you to innovate new ideas, try new marketing strategies, identify marketing mistakes, make smarter business decisions, and optimize campaigns to maximize performance. Marketing testing is a technique used by businesses to evaluate the viability of their strategies before implementing them.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. UX research is an integral component in creating user-centric products.

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

UX Planet

JANUARY 1, 2024

This involves creating interfaces that are visually appealing and user-friendly. UX designers focus on the user experience. They delve into research and conduct usability testing to ensure that the app, website or product is visually appealing, user-friendly, intuitive, and provides a positive experience.

Feedback Software 67

Feedback Software Research Software User Testing UX 67

Userpilot

MARCH 6, 2024

Why it is important for your product management efforts. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include? That’s a lot, right?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Split

JUNE 9, 2023

They provide an opportunity to carry out extensive testing, refine the user experience, and, consequently, enhance the effectiveness of your conversion strategy. This adaptability extends not just to marketing messaging but also to the user experience on your digital platform, which is where feature flags come into play.

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User Testing Feedback Software Analytic Tools Reporting Tools 52

Userpilot

MARCH 21, 2024

Customer lifecycle management helps you sustain growth by building a loyal customer base over time. We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing. Why is customer lifecycle management important? User persona example.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

The Product Coalition

MARCH 17, 2021

This is an excellent clarification that Angus McDonald (Senior Product Manager at Terem) shared. There are plenty of B2B products where the end-users experience is not the reason they bought. User behaviour testing isn’t needed to get validation. Interaction can be making (or not making) a purchase, for instance.

User Testing 136

User Testing Product Research Research Software Customer Experience 136

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. But the total cost is managed with the smaller scale. A 10x step up is the objective to test more detailed Objectives.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Mind the Product

JULY 13, 2017

Finally, at the top layer of the pyramid we have user experience (UX), which is what your customer interacts with to use the functionality. My Lean Product Process guides you through how to articulate and test the key hypotheses by working your way up the Product-Market Fit Pyramid. Test your MVP with customers.

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User Testing Product Marketing Marketing Product Research 143

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers. Join us to learn from top experts and companies.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

OCTOBER 16, 2022

Measure how your customers behave inside your app to improve the customer experience. Create case studies with relatable problems that attract good-fit customers. For the best user experience, combine all the self-help resources in an easily accessible knowledge base. Create case studies about your customers.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Bain Public

OCTOBER 25, 2022

Connektica is a Montreal-based telecommunication company offering Test as a Service (TaaS) solutions for measurement of radio frequency components in space and ground applications. Our ‘ Explore, Evolve, Execute’ offering (we call it Triple E) takes our SOAP™ workshops one step further to directly work with the product manager and the team.

Product Research 52

Product Research Data Visualization Research Software User Testing 52

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MARCH 31, 2023

This is a question every customer success manager must address in order to turn free users into paying customers. In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Ready to build your free-to-paid conversion strategy?

Feedback Software 98

Feedback Software Onboarding KPIs Strategy Customer Experience 98

UX Studio: Product Management

JANUARY 25, 2022

If you need help with product design or user experience research, contact us at UX studio. To manage the remote collaboration effectively, we have created a framework that enables us to work with startups and industry leaders worldwide. How to choose the most suitable and affordable web design Manchester company?

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

The Product Coalition

SEPTEMBER 3, 2019

Don Norman first coined the term User Experience in 1993 and in the last 26 years, UX has exploded. Last week I was lucky enough to attend one of their conferences to sample some of their learnings from design thinking, usability testing and omnichannel experiences.

User Testing 60

User Testing UX Product Research Data Visualization 60

The Product Guy

NOVEMBER 29, 2019

Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Enhance user experience through the empathy you have built up. Make sure that all parties involved in the development phase are already dealing actively with users wishes.

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User Testing Customer Experience User Friction Customer Feedback 159

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. At UX studio, we are on a mission to challenge the former design standards and create new digital products for users and with users in mind. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

AUGUST 2, 2023

A/B test your user flows and iterates your strategy. 12 Customer engagement strategies for driving retention: Personalize the onboarding process for new users to boost engagement. Engage users right from the start of their journey with onboarding checklists. A/B testing in Userpilot. Funnel analysis on Userpilot.

Feedback Software 97

Feedback Software User Testing Customer Experience User Friction 97

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

ProductPlan

SEPTEMBER 13, 2022

In many cases, these differentiators span far beyond product features and capabilities, separating their solution from the pack by addressing the holistic product experience as part of their overall product strategy. Anyone managing a product knows they must maintain competitiveness by offering comparable capabilities.

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Feedback Software Research Software Differentiation Product Research 52