Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Hmm… If you find yourself at this moment, then you are already in a bad place.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Agile Velocity

MAY 3, 2024

Create a Vision : Develop a compelling vision for the future state of the organization post-transformation. Regularly Review and Adjust : Regularly review and adjust metrics based on changing business needs, lessons learned, and feedback from stakeholders. Prior to the transformation, it would have months to complete.

Agile 59

Agile Data Visualization Feedback Software Reporting Tools 59

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

DECEMBER 5, 2019

Over this same period, one tech company has emerged to become similarly entrenched in the everyday life of people around the globe. What can we, in the SaaS sector, learn from one of tech’s true behemoths? Be able to put an economic case to it. Get some great customer stories and case studies.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

UX Studio: Product Management

NOVEMBER 22, 2022

Besides working as a graphic design firm in the UK, their services include web development combining visual and technical skills in HTML5, CSS, and JavaScript. They merge the mentality of a smaller, independent agency with a major agency’s strategy, creativity, and technology. Together . Will Beeching founded Together in 2018.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

Mind the Product

OCTOBER 17, 2019

And while we all love a complex corporate challenge here at Red Badger, we’re also advocates of “tech for good” and using our skills to create social impact. We considered a number of hot topics, trends, technology and life certainties, and generated 150 ideas. But action is just as important as inspiration. Day 0: The Brief.

User Testing 78

User Testing Research Software Feedback Software Product Research 78

Usersnap

OCTOBER 22, 2023

Feature announcements: Hoisting the flag of innovation Case studies and real-world examples from Usersnap’s existing customers 5 essential customer engagement strategies for customer support Ahoy, the customer experience champions! The tech team takes over. Strategic NPS measurement: Listening to the winds of feedback 3.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Bain Public

NOVEMBER 3, 2021

Due to the ongoing pandemic, this evolutionary change was needed for Métro’s success with the transition of local journalism to a digital world. After finding our approach to product management unique, Metro Media knew we could help them realize their vision of evolving hyper-local digital media through transit apps. About Métro Média.

Branding 52

Branding Technical Review Customer Experience Roadmap 52

Mind the Product

APRIL 16, 2020

After a very promising product design phase, we sadly went from a very agile process to the bank’s traditional default waterfall technical delivery methodology. All the on-premise servers were overloaded due to a lack of understanding from technologists on what a transaction meant. Conclusion. You can read more about that here.

Weak Development Team 134

Weak Development Team Banking Customer Experience User Friction 134

The Product Coalition

MARCH 15, 2020

Product strategy should help you decide which problems need to be solved to make your product vision a reality. I recommend reading case study examples related to technological disruption, such as IBM’s shift into information services (consulting) and the waves of change that lead businesses to understand what to do and why.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

PMLesson's Ace the PM Interview

JULY 13, 2020

Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. If you’ve got your sights set on a PM job at a top-tier tech company, our advice is simple, yet difficult -- find ways to get experience. might give you the boost you’re looking for. Business Acumen.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109

BrainMates

FEBRUARY 26, 2019

Having played both roles immensely helps us build a long-term product and business vision. We are better at prioritisation, stakeholder management, effective communication, develop a taste for design, and build a more in-depth understanding about studying buyer personas. It happened with me too. This blog does the opposite.

Product Marketing 75

Product Marketing Feedback Software User Testing Marketing 75

The Product Coalition

AUGUST 4, 2019

You will never learn anything by listening to theories: you must reflect on real case studies. Cracking the PM Interview For hopeful PMs looking for their next role Gayle McDowell, the author, is the Founder and CEO of CareerCup and the author of Cracking the Coding Interview and Cracking the Tech Career. Sound impossible?

Books 60

Books Product Management Product Manager User Testing 60

Gainsight

JANUARY 17, 2020

From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. Every week we review data to identify patterns. Our customer executives and our executive team also hold conversations to align on the joint vision that we’re building together.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Product Bookshelf

FEBRUARY 13, 2017

There’s a lot you won’t find in other product management books; for example, a comprehensive review of different types of roadmaps, how to get to the next level in your product management career, and a product management skills self-assessment. Product management as a topic is vast. The Whole Product.

Product Management 81

Product Management Product Manager Management Management 81

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Userpilot

JULY 26, 2021

Being product-led means using product-led marketing like pain point SEO, product-focused sales enablement documents, and case studies showing customer success with your product. Focus on case studies of how customers have solved specific problems with your product. Product-focused sales enablement documents. Where to buy.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Studio

MARCH 11, 2024

You’re not expected to come up with the whole plan and the vision and the strategy that’s probably being done for you because you’re hired as a junior. Are you looking at reviews in the app store? The risk there is that you get sued in some cases, and the opportunity is that we have untapped market.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

SEPTEMBER 2, 2019

Blank defines customer development as a process of obtaining customer insights that can be used to create, review and optimize the ideas in product development. Case Study Now, let’s get down to details to grasp the theory better. So, you return to customer discovery and review it all over again. Be ready for it.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Intercom, Inc.

DECEMBER 13, 2018

Facebook’s mission statement has been examined everywhere from college business case studies to the hallowed halls of the United States Congress. Different products require different visions. One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

The Product Coalition

JULY 30, 2020

My suggestion is to have a vision for monetization and document the assumptions and goals before building the product. We also created more informative landing pages for health conditions and enriched the pages with case studies, vlog and blog posts from doctors, treatment methods and so on. to ship and iterate on your product?

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Usersnap

JUNE 8, 2020

In case you’ve missed it, replays of all 49 talks are still available for the following month. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. Customers are evolving, and so should your CX practices.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Userpilot

MARCH 18, 2021

Their job is to sell prospects on the vision of your company. Case Study Buddy. Great UI means that: Users can understand functions very easily It’s easy and intuitive to navigate Users themselves can solve most problems Technical support is rarely necessary Less tech-savvy individuals can use it Little training required.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). Want our UX experts to review your site? Learn more about UX audit and why you should consider it.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

All About Product Management

JULY 29, 2010

The first step I took was to review the situation and give the team the opportunity to voice their opinion. Creating strategy and visions and driving them through all the stages to completion. I followed this with a case study: comparing two redesign projects that I was the product manager for.

Product Research 54

Product Research Product Management Product Manager Software Review 54

PMLesson's Ace the PM Interview

SEPTEMBER 12, 2019

In this post, we'll review a case study submission from one of our Exponent members. Clarify the situation (what, why, where , how) Users Pain Points Ideas Vision Feature Priority Pitfalls Candidate’s Answers (with Commentary) Clarify the situation (what, why, where, how) Can I focus on US only and on dogs?

Feedback Software 40

Feedback Software Entertainment User Testing Data Visualization 40

The Product Coalition

MAY 11, 2022

the Product Manager is a sheepdog…” As a sheepdog, a Product Manager is “right at the nexus of all other teams” where he or she “ leads in defining the product vision , establishing the operational plan to get there, and then executing on it ”. a market problem) and should be leveraged to shape your product vision and direction.

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Userpilot

JANUARY 21, 2021

Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Our last review complained that Appcues tours – which they call “Flows” – were passive and linear. Read a case study from an ex-Walkme user. They’ll be out of date! Source: appcues.com.

Analytic Tools 74

Analytic Tools Feedback Software Reporting Tools Data Visualization 74

Userpilot

JUNE 25, 2023

Inspired: How to Create Tech Products Customers Love by Marty Cagan, a PM guru and the founder of the Silicon Valley Product Group, is a must-read for SaaS product managers seeking to create products that resonate with customers. Author: Marty Cagan & Chris Jones Reviews: Amazon 4.6/5, Author: Tony Fadell Reviews: Amazon 4.7/5,

Books 83

Books Analytic Tools Data Visualization Product Research 83

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 63

Analytic Tools Data Visualization Feedback Software User Testing 63

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. But after having had a closer look at their vision of the product, it appeared there were a lot of undefined elements.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Product Solving

AUGUST 5, 2020

Does it mean that it will seamlessly translate to the next technological revolution? In fact, many would think these companies are not even competitors in some cases because of the large differences in their products (think of the email apps Superhuman and Hey - case study on this is below). It may not be.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Most importantly, don’t forget to include in-app feedback software in your tech stack. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264