UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). The team: a strategic collaboration. Remote kick-off. Ideating, prototyping and iterating.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Their job is to sell prospects on the vision of your company. Take a look at how these companies position themselves: Product Onboarding Tool. vs. A Product Onboarding Tool for Startups.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Mind the Product

OCTOBER 17, 2019

Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. And while we all love a complex corporate challenge here at Red Badger, we’re also advocates of “tech for good” and using our skills to create social impact. Days 2-9: Building the Platform. Limit scope.

User Testing 79

User Testing Research Software Feedback Software Product Research 79

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Gainsight

JANUARY 17, 2020

From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. They surface challenges and try to create a solution for the customer. Every week we review data to identify patterns. We’re on a continuous delivery model, so our product team triages this feedback weekly.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. And the interview is exactly the tool that will help you with that. On the contrary?—?it

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

The Product Coalition

JULY 30, 2020

Because you have to focus on optimization and fine-tuning, rather than establishing the platform. Our big assumption was that chronically ill patients need a discovery platform for functional medicine doctors and easily book appointments. With this goal in mind, we decided to focus on the following metrics.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Usersnap

JUNE 8, 2020

In case you’ve missed it, replays of all 49 talks are still available for the following month. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. Customers are evolving, and so should your CX practices. Get out your compass.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Product Bookshelf

FEBRUARY 13, 2017

There’s a lot you won’t find in other product management books; for example, a comprehensive review of different types of roadmaps, how to get to the next level in your product management career, and a product management skills self-assessment. ” solution to the problem. Product management as a topic is vast.

Product Management 81

Product Management Product Manager Management Management 81

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space. Author: Marty Cagan & Chris Jones Reviews: Amazon 4.6/5,

Books 98

Books Analytic Tools Data Visualization Product Research 98

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? I also support our sales team.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

The Product Coalition

MARCH 24, 2021

Narrowing Down the Battlefield Figure 1 shows the ‘Technology Adoption Life Cycle’ for discontinuous innovations. Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system.

User Testing 128

User Testing Research Software User Friction Customer Experience 128

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . One of the first things every UX lead learns at UX studio is that there are no prepackaged solutions to provide for clients. Find purpose.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Product Solving

AUGUST 5, 2020

Does it mean that it will seamlessly translate to the next technological revolution? In fact, many would think these companies are not even competitors in some cases because of the large differences in their products (think of the email apps Superhuman and Hey - case study on this is below). It may not be.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Usersnap

OCTOBER 15, 2019

One of the most difficult parts of software architecture is quality assurance planning. There are many tests to be run throughout your software development process. In our previous blog post Software Testing Basics we already listed out 7 different testing approaches for different scenarios. Components of a QA plan.

Reporting Tools 51

Reporting Tools Feedback Software Research Software Data Visualization 51

UX Studio

MARCH 19, 2019

We know from the World Health Organization research that over a billion people live with some kind of disability. Accessible thinking doesn’t stop at seeking solutions for people with permanent disabilities. People using our website in a noisy environment would greatly appreciate the above solutions.

Customer Experience 66

Customer Experience User Testing Customer Feedback Research Software 66

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. It’s a bold gambit, but if anyone can pull it off, Daniel can.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

MARCH 25, 2021

For us, it turned out that the best solution is…both. In this ongoing series of ‘Free Trial Vs.’, we will go over the differences between a self-serve trial and demo sales models in SaaS. In the end, we will use ourselves as a case study for why sometimes you can have the best of both worlds. It may change.

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Demo Research Software Customer Experience Reporting Tools 98

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. These should be the basis of your product development technical practice.

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Weak Development Team Reporting Tools Research Software Feedback Software 150