Business Acumen Institute

SEPTEMBER 18, 2023

So we have technical solutions that don’t necessarily solve a customer problem. We need people like an engineering manager who needs to understand customer and market problems to innovate around those solutions. So the idea behind the canvas is that it’s it’s almost like it’s systems model.

Data Visualization

Arkenea

AUGUST 5, 2025

Clinical trial management software has revolutionized how organizations conduct clinical research, transforming complex operational challenges into streamlined, compliant processes. This approach eliminates the compromises and workarounds that often plague off-the-shelf implementations. Clutch review rating with 5.0

Research Software

Arkenea

AUGUST 4, 2025

In contrast, organizations that prioritize robust clinical trial data management systems consistently demonstrate higher success rates, faster regulatory approvals, and stronger competitive positioning. Each phase presents unique challenges and requirements that effective clinical data management systems must address.

Data Visualization

Arkenea

JUNE 7, 2025

Consider evaluating whether the EHR workflow gives value to patients and does it require additional skill or training. Before migrating data to the new EHR software, eliminate all duplicate data from the old EHR system. The bigger a facility, the longer it will take to implement EHR software.

Healthcare

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

Analytic Tools

Userpilot

AUGUST 29, 2022

How effective is your customer training strategy? Read along to learn what customer training means, the best practices, and the tools you need to succeed. Read along to learn what customer training means, the best practices, and the tools you need to succeed. What is customer training?

Analytic Tools

Product Talk

MARCH 13, 2019

Our students are a mix of full-time graduate students and working professionals who pursue a graduate certificate while working. It got me thinking about how when companies first started adopting Agile methodologies on their software engineering teams, they quickly ran into obstacles with the rest of the organization.

Product Research

Product Innovation Educators

NOVEMBER 2, 2020

Discover the smorgasbord of tools for product managers and innovators. We were there to prepare for the New Product Development Professional certification from PDMA, the Product Development and Management Association. Studying for the NPDP certification was my way to accomplish this.

Certifications

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Sure, you could probably afford the financial cost of building your own bespoke onboarding software, but how many customers are you going to lose in the time it takes you to figure all that out?

Analytic Tools

Userpilot

AUGUST 23, 2024

You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Unlike the typical customer onboarding process in banking, digital onboarding leverages technology to improve efficiency and enhance customer experience.

Analytic Tools

ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

Certifications

Product Innovation Educators

JULY 2, 2018

Also, both Alicia and I have found value in product management training and certification. I began the interview asking her about this, as she currently has five product management certifications, which is more than anyone else I know. 6:50] What value do you find in certifications? It comes back to time management.

Weak Development Team

Product Innovation Educators

APRIL 26, 2021

They have trained and certified over a million people and provide a vast community for Agile practitioners to interact. . We’re a certifying body and training organization with trainers in every country and about 1.38 million certifications. The pace of change is fast, and you get customer feedback frequently.

Reporting Tools

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software

Mind the Product

SEPTEMBER 19, 2019

Which Training Course Should I do? I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. Are training courses worth it? If you choose a training course then Mind The Product runs workshops led by industry experts.

Feedback Software

Userpilot

AUGUST 24, 2022

This article breaks down customer enablement for SaaS plus best practices to get started or improve your existing strategy. Customer enablement (or customer success enablement) helps customers make the most of your tool by providing all the necessary training, tips, and resources needed for success. What is customer enablement?

Feedback Software

Mind the Product

SEPTEMBER 20, 2017

It’s the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. Design Thinking is how we explore and solve problems; Lean is our framework for testing our beliefs and learning our way to the right outcomes; and Agile is how we adapt to changing conditions with software.

Agile

Intercom, Inc.

MAY 18, 2022

First-party data is information you collect directly from your customers, site visitors, and app users based on their actual interactions with your business across numerous touchpoints – both historical and in real time. These interactions are stored within Intercom’s customer communications platform and shared across all channels (eg.

Data Visualization

Userpilot

JANUARY 14, 2023

TL; DR. Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Creating webinars and offering live training demos to help users tackle specific problems or use cases. Customer training helps improve customer satisfaction. What is a customer education program?

Customer Experience

Userpilot

MAY 20, 2024

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software

The Product Coalition

JUNE 14, 2022

Their typical client is a medium-sized IT company, with a product such as a mobile app. Vendor managers select new translators, test them, and train the ones that pass the tests to work on our projects. There is the ISO 17100 standard that regulates the localization process, and we hold that certification.

Feedback Software

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. CXL’s Product Marketing certification course is an industry standard.

Research Software

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. We also look at examples of SaaS products with excellent engagement strategies. Let’s get started. Its purpose? To turn them into loyal customers.

Feedback Software

Product Innovation Educators

APRIL 26, 2021

They have trained and certified over a million people and provide a vast community for Agile practitioners to interact. . We’re a certifying body and training organization with trainers in every country and about 1.38 million certifications. The pace of change is fast, and you get customer feedback frequently.

Reporting Tools

Userpilot

AUGUST 27, 2024

TL;DR A customer support specialist is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to user problems , ensuring customer satisfaction by delivering timely and effective support. Customer support specialists utilize a variety of tools to enhance their efficiency.

Analytic Tools

Userpilot

JULY 31, 2023

How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. SaaS startups can use WalkMe to onboard customers , keep them in the loop about product changes, and provide ongoing support inside the product. SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging.

Data Visualization

Userpilot

JUNE 30, 2024

Instead, you can become an enablement manager by gaining work experience in the field of sales or customer success within SaaS companies. Alternatively, you can also focus on pursuing opportunities that require you to design and implement training, mentor new hires, or develop sales collateral and presentations.

Analytic Tools

Userpilot

JANUARY 20, 2025

If you’ve just been tasked with creating interactive product tours for your product, deciding on the best tool can be tricky. That’s hardly a surprise, as there are many product tour software out there. So, what should you look for in your search, and which tools should make the cut?

Analytic Tools

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. HubSpot implements certification programs to drive brand activation. Tableau builds trust with potential customers on software review platforms. Ahrefs uses video marketing to reach relevant audiences.

Branding

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Analytic Tools

Userpilot

JULY 29, 2024

HubSpot offers certifications as part of its marketing materials. Userpilot markets new features to existing users with in-app messages. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns. Moz uses free tools to attract users organically.

Research Software

Userpilot

AUGUST 27, 2024

In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. Customer service representatives utilize a variety of tools to enhance their efficiency. Looking into tools for customer service representatives? Let’s dive in!

Data Visualization

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. What is digital customer experience?

Customer Experience

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

User Testing