Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Talk

SEPTEMBER 6, 2023

We are wrapping our heads around it, we see the first positive impacts of it. AI is interesting. People ask me, can I just ask ChatGPT who my customer is? If your customer is a generative AI, sure. I have students in my classes that are now trying to generate assumptions by explaining the solution to ChatGPT.

Product Research 321

Product Research User Testing Research Software Feedback Software 321

UX Planet

JUNE 30, 2025

Source: McKinsey Global Surveys on the state of AI The years 2023–2024 saw an explosion of interest in generative AI (GenAI) — AI that can produce human-like text, code, images, etc. And banking has been at the forefront of deploying generative AI compared to other sectors.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

MARCH 14, 2023

In this article, we will discuss how ChatGPT and AI Art can facilitate the process of quickly creating a mobile app prototype to get customer feedback. It is worth noting that ChatGPT 4 recently announced multi-model capabilities that could potentially aid in image design creation in the future. This took me 3 mins to create.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

The Product Coalition

DECEMBER 11, 2023

Content idea generation: AI tools contribute to the brainstorming process by automatically generating content ideas. AI analyzes current trends, audience preferences, and competitor activities and provides unique and relevant content suggestions.

Data Visualization 147

Data Visualization Artificial Inteligence Analytic Tools Research Software 147

Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Foster brand loyalty.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. The Future of Product Management In the age of generative AI, product differentiation will be driven by strategic choices and a deep understanding of customer preferences.

Generative AI 52

Generative AI Research Software Product Research Product Management 52

Gainsight

MAY 17, 2023

Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. Welcome to the stage, ChatGPT. Automation is just the beginning, the most basic form of what AI can do for business software.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Userpilot

FEBRUARY 21, 2024

Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Userpilot ’s AI writer. Product analysis with Userpilot. Survey sentiment analysis with Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

AUGUST 15, 2023

Product’s value proposition A good value proposition is key to your product’s positioning or messaging. Each message may adopt a different messaging strategy – emotional, positioning, pre-emptive, or unique selling proposition. What are their goals and pain points ? In other words, create a detailed user persona.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

UX Planet

MARCH 2, 2024

Familiarize with AI and LLMs Basics : Herein, you should familiarize yourself with AI fundamentals and the workings of Large Language Models (LLMs), including their inherent limitations such as the potential for generating incorrect information, known as “hallucinations,” and the impact of biased training data ( AI for UX: Getting Started).

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

Agile Velocity

JUNE 17, 2024

Generative AI or Gen AI – I like to think of this as the TL;DR AI as it has the ability to summarize and abbreviate based on learned patterns from existing data. Extreme care and regard was taken to roll out AI initiatives successfully. Have you started leveraging Gen AI across your organization?

Government 64

Government Research Software ChatGPT Weak Development Team 64

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S. This includes the SaaS industry too.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Gainsight

MARCH 25, 2025

Whether AI found us through movies, cartoons, or books, it wasnt a part of our everyday lives. And we werent positive it ever would be. Today, AI tools are everywhere. AI voice agents are on our phones, generative AI summarizes our Google searches, and, according to Reuters , over 400 million people use ChatGPT weekly.

Data Visualization 40

Data Visualization Reporting Tools Customer Experience Customer Feedback 40

Arkenea

OCTOBER 10, 2024

Plus, it also displays a positive user experience in healthcare web design. The launch of AI, machine learning, data analytics, IoMT, big data, etc., Let’s look at some of these trends in brief: Generative AI: Generative AI has become popular due to the launch of ChatGPT.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52

Mironov Consulting

NOVEMBER 15, 2023

We’re at the top of the AI/LMM/Chatbot hype cycle.   Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   The hope is for positive press coverage but few serious end users. ”)   4.    

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

UX Planet

SEPTEMBER 30, 2024

That question has also been prompted by the fact that the job market for Technology in general, and Design in particular, has been the worst that anyone has ever witnessed (and I went through the 2009/2010 recession, and honestly, this has been worse).

Research Software 59

Research Software ChatGPT Artificial Inteligence User Testing 59

Gainsight

NOVEMBER 2, 2023

In this article, we’ll explore how you can get your content engine running without a ton of resources or budget, using what you already have—and a little help from generative AI tools. The explosion of ChatGPT is shining an even brighter light on the technology. and is expected to surpass $1b in value by 2028.

Customer Experience 52

Customer Experience Generative AI ChatGPT Webinar 52

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

AUGUST 20, 2024

Gartner concurs, reporting that companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. CS leaders who are embracing the change now are positioning their businesses, their teams, and their customers for a brighter future built on a foundation of AI-powered productivity and fast customer data insights.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Crafty CTO

JUNE 28, 2023

Here’s how Mosaic describes themselves on their homepage : Generative AI for All Easily train and deploy generative AI models on your data, in your secure environment. But the uncomfortable truth is, we aren’t positioned to win this arms race and neither is OpenAI. Who will cross the next milestone?

ChatGPT 52

ChatGPT Generative AI Data Visualization Document 52

UX Studio

MAY 23, 2024

Khanmigo’s founder, Sal Khan also shared his vision for AI’s potential for bringing forth positive change in the Education space in a TED talk. He sees a future with a personal AI tutor for every student and an AI teaching assistant for every teacher ultimately leading to more parity in education.

Education 48

Education Research Software Reporting Tools Feedback Software 48

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. and beating ChatGPT’s 50.3%.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

UX Studio

SEPTEMBER 20, 2023

But I’m just wondering if there’s an element of AI involved generative ai. I would say not just ai. I feel like this is more or less ai, especially when it’s a bit more complex workflow. And so that’s their sort of automate automated way using ChatGPT mm-hmm. Karthik: Yeah.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

JULY 24, 2023

Craft your product positioning statement. Decide on your product positioning statement Armed with the information from your market research, you’re now ready to craft your positioning statement. Good product positioning helps the customer understand your product and how it satisfies their needs.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

People-First Product Leadership

JULY 17, 2023

” Maybe generative AI will prove to be an exception, but I doubt it. how we work) given the rise of generative AI. Marty has a positive future view, “ historically, over time, companies pursue more products, and more new companies are created, so the industry experiences overall growth.”

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. link] How did ChatGPT add an extra sparkleattheendof2022? For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany.

Artificial Inteligence 98

Artificial Inteligence ChatGPT Research Software User Testing 98

UX Planet

APRIL 8, 2025

A prompt and response from Claude about my fears and hopes regarding the future of Design andAI. Fears Im worried about the state of design andAI. I worry using it in this way will kill my critical thinking capabilities and turn me into a copy and paste machine, and probably eventually replace my role all together.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

BrainMates

JUNE 4, 2025

Pairing with Generative AI can aid backcasting by helping product teams think more boldly and plan more effectively. You might run the same queries through different LLMs (such as ChatGPT, Gemini or Perplexity) and supplement AI insights with human-sourced expert reports, market research, and customer feedback.

Data Visualization 40

Data Visualization Research Software Reporting Tools Analytic Tools 40