Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Customer Interviews Help Us Understand Our Customers’ Goals, Context, and Unmet Needs I recommend product teams interview customers at least weekly.

User Testing 242

User Testing Customer Experience Customer Feedback User Friction 242

People-First Product Leadership

NOVEMBER 5, 2024

It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? Is product sense an innate skill, or can the ‘art’ side be developed? Frustrated that your ‘art’ skills aren’t developing fast enough? The secret?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Lenny Rachitsky

JUNE 9, 2025

Break down for our product team what kinds of things we are doing well and why, and what kinds of things we are doing poorly and why. Break down for our product team what kinds of things we are doing well and why, and what kinds of things we are doing poorly and why. What do people love? What do people love? What do people hate?

User Testing 57

User Testing Customer Feedback Feedback Software Weak Development Team 57

Userpilot

AUGUST 15, 2023

It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams. To succeed at this stage, you need to coordinate your marketing efforts with your product team. This calls for cooperation between the sales, support, and product teams.

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Product launches User Testing Feedback Software Research Software 98

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. In product development, customers are always the ultimate arbiter – you may build amazing technology, but if it doesn’t solve a problem for them, it’s not worth it.

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Unifies customer data in one platform that is embedded in all the teams who need a deeper understanding of the customer to meet or exceed their KPIs.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Weak Development Team Technical Review 105

Agile Velocity

JUNE 17, 2024

Narrow AI or Weak AI – Every time you go with the recommended internet search suggestion, you are using Narrow AI. It can create new content like music videos or this image from this prompt: Everyone is talking about Gen AI tools like ChatGPT these days because it has gotten significantly better. What’s the repetitive part?

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Government Research Software ChatGPT Weak Development Team 64

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

UX Studio

MARCH 1, 2024

We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Lenny Rachitsky

MARCH 5, 2024

If you want to chat with Leo about your launch, learn more about his service here , and grab a time to chat with him here. When working with Leo’s team, the launch preparations will take on average around 10 hours, versus 50 to 120 hours when managing the campaign entirely in-house. Another prominent example is Air.

Startups 131

Startups Feedback Software Onboarding KPIs Customer Experience 131

Tyner Blain

OCTOBER 23, 2023

When developing a product strategy you have to do a couple things – you have to both develop a strategy designed to support the company’s strategy, and you have to express it an a way which makes it actionable. As a leader, she could express intent and rationale, and her teams could trace their efforts back to her purpose.

Systems Review 59

Systems Review Weak Development Team Product Research Customer Experience 59

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. Our data team could’ve handled it, but the CLI interface would be an ongoing source friction and pain. do you mean, sir?”

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Data Visualization Weak Development Team ChatGPT Customer Experience 40

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

People-First Product Leadership

FEBRUARY 12, 2024

Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking. On our dream team, there are no brilliant jerks as they are detrimental to great teamwork. It’s ok to shift people around to create the optimal team.

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Artificial Inteligence Product Manager Product Management User Testing 52

UX Studio

SEPTEMBER 20, 2023

Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. I am in Prague this week, so I am really lucky to work with a team of designers here. So I’m doing great. So that’s how I would describe myself.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Usersnap

JANUARY 8, 2024

The engineering team from Lockheed Martin used imperial units (pounds-force), while NASA’s team used metric units (newtons). As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Planning 2.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Userpilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. Your ability to engage users is evidence that you understand both your user preferences , needs, and pain points and the weak spots of your product experience. Consequently, it leads to higher user satisfaction, retention, and loyalty.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Lenny Rachitsky

JANUARY 21, 2025

We’re seeing AI already transforming people’s jobs, watching the methodical disruption of incumbents by beautifully crafted alternatives, and witnessing a few seismic shifts in how teams collaborate. 90% of respondents use ChatGPT regularly. ChatGPT has a commanding lead The most striking shift since 2022 ?

Data Visualization 142

Data Visualization Research Software Analytic Tools Reporting Tools 142

Lenny Rachitsky

OCTOBER 29, 2024

But most of the time when I try using ChatGPT/Claude/Gemini, I get very meh results. Say you’re asking ChatGPT to write an announcement for a new feature. The same thing might happen if you delegated this task to a member of your team without being clear about what you actually want. Help me [task].”

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User Testing Engineering Research Software ChatGPT 134

Modus Create

MAY 23, 2025

Maybe your team played around with ChatGPT Pro or built a quick internal chatbot. Theyre doing the foundational work like modernizing infrastructure, cleaning up messy data, aligning on outcomes, and upskilling their teams. So many initiatives underperform because no one knows what success looks like.

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Weak Development Team Reporting Tools Research Software Feedback Software 40

Userpilot

JANUARY 2, 2025

The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users. Key takeaways from this example Multimedia support adds clarity: Allowing users to attach screenshots or videos ensures developers get precise insights into user challenges.

User Testing 102

User Testing Product Research Data Visualization Customer Feedback 102

BrainMates

JUNE 4, 2025

While the development of product strategies built on Strategic Foresight may have once been a nice-to-have value add, it is now increasingly essential. Strategic Foresight helps product teams look further ahead. Let’s now look more closely at how AI is providing additional clarity and context when developing foresight.

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Data Visualization Research Software Reporting Tools Analytic Tools 40