Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

APRIL 22, 2024

Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Examples of end-user support strategies include: Interactive walkthroughs. This is one of the most popular chatbot and ticketing systems that leverages AI. Resource centers.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. People uninstall apps because they’re buggy, don’t work as expected, have poor design, or are missing features.

Customer Feedback 147

Customer Feedback User Testing Customer Experience Feedback Software 147

Mind the Product

APRIL 19, 2018

New product development is a risky business for companies – the failure rate for product launches hovers around 40%. Companies that have previously found success with one product must invest in the next generation or risk it becoming irrelevant. What is a Gate System? Why use a Gate System?

Research Software 71

Research Software Systems Review Weak Development Team Development 71

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

ProductPlan

OCTOBER 3, 2019

We spend lots of time praising the savvy strategic moves of winning products and companies. But for every success story, there’s a graveyard of failed products laid low by bad product strategies. A bad strategy is hard to overcome. What Does a Bad Product Strategy Look Like?

Weak Development Team 56

Weak Development Team Product Strategy User Testing Strategy 56

Userpilot

MARCH 11, 2024

Looking for an effective cohort analysis tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. A/B testing : Test and refine strategies for various user cohorts.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Intercom, Inc.

JUNE 1, 2021

As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Mixpanel alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. Every company has its unique flavor of product management and marketing – they add nuances that work for their business. They define the product vision , strategy, and roadmap.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Reporting Tools 75

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. But it’s not the job of the Scrum Master.

Reporting Tools 320

Reporting Tools Feedback Software Weak Development Team Product Research 320

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Mironov Consulting

NOVEMBER 10, 2016

But the symptoms aren’t so obvious to the outbound (and extroverted) part of the company. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged. Some Engineering teams are unmotivated, though. And first prize is a Cadillac.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Alchemer Mobile

DECEMBER 5, 2022

Over the past few years, many people in the development community have sounded off about “rating nags” and the “please rate me” dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. This is about how companies communicate with their customers in the mobile world.

Feedback Software 130

Feedback Software Customer Communications User Testing Software Review 130

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”. How we rethought our terminology.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? You can successfully prevent these problems by starting software development with a Minimum Viable Product (MVP). First, the developers create a wheel.

User Testing 124

User Testing Feedback Software Research Software Product Research 124

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Agile Velocity

MAY 3, 2024

A company may choose to undergo an Agile Transformation for various reasons, each aimed at achieving specific business outcomes and addressing organizational challenges. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Customer communication pain points are the problems customers encounter when your company fails to communicate effectively with them. This means customers will abandon brands with poor communication, opening up an opportunity for your business to stand out.

User Friction 93

User Friction Customer Communications Analytic Tools Feedback Software 93

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? presence, awareness, state of mind) 5.

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

Userpilot

AUGUST 22, 2022

Looking to build a customer feedback strategy for your business? Having a customer feedback strategy enables you to continuously collect and analyze user responses and develop an action plan for improving your product and driving engagement. Ready to start implementing a customer feedback strategy? Let’s begin!

Feedback Software 87

Feedback Software User Testing Customer Feedback Customer Experience 87

Business of Software Conference

JUNE 26, 2023

Bill Spruill, co-founder of Global Data Consortium, shares five valuable lessons he learned while building his company over a span of ten years. In a candid and insightful talk, Bill Spruill, the co-founder of Global Data Consortium, shared his experiences and the lessons he learned while building his company over a span of ten years.

Weak Development Team 52

Weak Development Team Systems Review Software Review Data Visualization 52

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. A well defined sales strategy is your path to meaningful, sustainable growth. Get it right and watch your company’s growth trajectory go up and to the right. But first, what is a sales strategy?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Strategy is visible as coordinated action imposed on a system. When I say the strategy is “imposed,” I mean just that. When I say the strategy is “imposed,” I mean just that.

Books 120

Books Systems Review Software Review Weak Development Team 120

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. Great companies are built on relationships.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

JULY 4, 2022

As UX is a crucial element, it’s important for you to know what results in a poor user experience. Multiple UI elements crowding the UI space – these can be distracting and stop users from using the product; also can cause frustrations due to the interruption. Let’s get started! Conduct in-app surveys. Progress bar.

Feedback Software 90

Feedback Software Analytic Tools Research Software User Testing 90

Userpilot

MAY 29, 2024

Define the product vision and strategy. Foster cross-functional team collaboration and communication. Best tools to use in your product development process: Userpilot – best tool for designing in-product experiences. Asana – best project management tools for teams. Create your minimum viable product.

Data Visualization 72

Data Visualization Research Software Feedback Software Analytic Tools 72

The Product Guy

APRIL 9, 2019

Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

UX Studio: Product Management

NOVEMBER 8, 2021

We analyzed dozens of Sacramento web design companies at UX studio to create our independent list of best-rated Sacramento web design firms. This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it. Here are six categories of competition that you must be aware of.

Technical Review 119

Technical Review Weak Development Team User Testing Systems Review 119

Tyner Blain

OCTOBER 23, 2023

Using Problem Statements to Make Choices I talk about using problem statements to “shape” a product strategy. Using problem statements is an operational approach to shaping and expressing a product strategy which makes it actionable. Most teams lack this. I want to take a step back and explain. The red thread.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One On either side, it’s easy to assume bad intent or have this get personal.  Almost

Software Review 125

Software Review Customer Experience User Testing Technical Review 125