Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. Let the product be your sales guide. Making it work means taking a product-led approach , so it might not suit every business. “You

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Userpilot

MARCH 4, 2025

Weve done the research for you! Features to look for in real user monitoring tools Now, there are two different categories of user monitoring tools, some more geared towards developers and some more suitable for non-technical teams, so obviously theyll also offer a different set of features for each use case.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Enter CarFYAI, CarFY AI is an AI-powered system for streamlining car discovery in Car-as-a-Service platforms, providing a personalized and enhanced user experience for customers. Image Credit: Karena E.I Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Product Innovation Educators

NOVEMBER 27, 2023

You may have already learned that change is not always welcomed, such as when the new product you created also cannibalizes an existing product your organization provides. Summary of some concepts discussed for product managers [2:31] Why do organizations need to transform and what are some examples of transformation?

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Questions to ask: Who owns app localization internally: product, marketing, ops?

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important The control group is used as the standard or benchmark to which comparisons are made. The use of controlled experiments to understand and test ideas also extends to the online world, in the form of A/B testing.

User Testing 167

User Testing Product Research Testing Customer Experience 167

Alchemer Mobile

MARCH 17, 2020

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Product managers are now being seen as leaders within their organizations rather than independent contributors.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. However, Scrum is equally well suited to build the wrong product efficiently as its Achilles heel has always been the product discovery part. Participation is free.)

Product Research 101

Product Research User Testing Customer Experience Reporting Tools 101

The Product Coalition

FEBRUARY 15, 2021

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. Equally futile by comparison to the lack of C-level support is a bottom-up approach by hacking the existing culture. including Scrum as a framework?—?work

Agile 195

Agile Startups Technical Review Software Review 195

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. from social media posts or survey responses)?—?in Named Entity Extraction?—?identifying

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! according to G2 reviewers. Userflow checklist.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

freshtrax

JUNE 11, 2019

According to an article by Tech :: Note , the Japanese tech industry has grown as a whole with continual increases in the total revenue of the industry, from 14,380 billion yen (approx. Top 10 Japanese tech companies by capital value (November 2018). Top 10 Japanese tech companies by sales (2015-2016). Revenue in Yen.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Userpilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. But, extracting actionable insights is only possible when you use the right product analytics platform. Many companies choose Mixpanel A/B testing to run their product experiments. If you are reading this article, you are probably considering it too!

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Alchemer Mobile

AUGUST 25, 2020

In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x. The worlds of marketing and product are colliding in new ways as customer experience takes center stage. What are mobile product management responsibilities?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

DECEMBER 31, 2024

Whether youre looking for easy-to-use Hotjar alternatives with advanced product analytics and a better pricing structure, we are here to help! Requires technical knowledge: If you want to use Hotjars event tracking features, you must have some idea of coding. In fact, it has been struggling to keep up with others for a while.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Well, effective user onboarding can make a world of difference for improving your user activation and product adoption rates. Pendo product tour page.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. Which survey delivery method is best? Why should you analyze SaaS survey data? Let’s get into it!

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Product Research 103

Userpilot

JULY 1, 2021

Implementing churn surveys in your SaaS is one of the most important and effective ways to improve customer retention and satisfaction. Not sure what churn surveys are or how to get started with them? What are churn surveys? Benefits of in-app vs. email churn surveys. Churn survey questions and examples.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

BrainMates

SEPTEMBER 22, 2021

A business may acknowledge the ROI of UX and welcome the qualitative complement to the quantitative data pouring in from their products yet still lag when it comes to quantifying the user experience and its impacts. It’s no secret that it can be hard to evaluate physical products online effectively. VR as a Merchandising Medium.

User Testing 96

User Testing Research Software Product Research UX 96

Userpilot

AUGUST 14, 2023

Different types of bias in surveys can lead you towards false conclusions. Analyzing user sentiment is an essential step for all product developers and marketers to take. TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. That’s the key focus of this article. Ready to dive in?

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

DECEMBER 6, 2021

For product analytics, choose Heap, MixPanel, or Amplitude. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 interactive, branching in-app walkthroughs that guide the users on how to use your product. What is a customer success platform?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. So let’s get right to it!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. a product leader. Create a strong system of accountability.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

The Product Coalition

NOVEMBER 24, 2020

TL; DR: The Scrum Master Theses The following 70 Scrum Master theses describe the role of a holistic product creation perspective. The theses cover the accountabilities of the Scrum Master from product discovery to product delivery in a hands-on practical manner. Do you want to get this article in your inbox?

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Userpilot

MARCH 30, 2025

If you expect users to come naturally just because your product is good, youre already at a disadvantage. I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. Ask users to leave reviews on the app store to add social proof to your app.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Usersnap

OCTOBER 21, 2021

Maybe you hit a quick search for that tool + search query “comparison”. Then, you read a customer survey or two and some customer reviews about the product in question. What can you do to get better customer feedback , and leverage that into amazing customer referrals that drive business leads and customer growth?

Product Research 93

Product Research User Testing Feedback Software Research Software 93

The Product Coalition

MARCH 9, 2021

Tech Support This option is necessary to stay connected with both passengers and drivers regardless of their rides. The tech support menu makes an application more ‘human’, it shows your user-focused attitude and real care. Messaging, ratings & reviews, booking history. Take care of the tech stack for push messages as well.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do I figure out how to price my product? It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams.

Data Visualization 131

Data Visualization Product Research User Testing Research Software 131

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. When should you use beta testing?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userzoom

MAY 10, 2018

We’ll explain the difference between all the most common UX research methodologies, how they are either quantitative and/or qualitative (and what that actually means), and we’ll also discuss the benefits and challenges of running moderated and unmoderated UX studies. Jump to a section: What is user research? A/B Testing.

User Testing 96

User Testing Research Software Product Research Customer Feedback 96

Userpilot

JULY 29, 2024

We’ll cover everything from identifying key data sources and effective collection methods to analyzing data and making data-driven adjustments to your product marketing strategies. How to collect marketing analytics data Conduct customer surveys. Perform A/b tests. Track in-app behavior. Implement social listening.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. As the 21st century continues to roll on, an increased need for tech and computing professionals will continue to grow, widening the tech talent gap even further. Not a bad success rate, by any means.

Software Review 85

Software Review Technical Review Web Developers Web Development 85