The Product Guy

NOVEMBER 21, 2018

Truly understanding your customers and finding ways to improve your product is an overwhelmingly daunting task. Customer discovery is key to informing product strategy and there is a mountain of techniques and methods available for conducting customer discovery. It allows you to tap into the most influential customers.

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User Testing Customer Experience Customer Feedback Product Research 139

Roman Pichler

JULY 6, 2021

But others find it hard to no longer be actively involved in making product decisions, regularly talking to users, engaging the stakeholders, and working with development teams. Feedback: You are able to offer constructive feedback so that the other person can receive it and benefit from it.

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User Testing Product Research Weak Development Team Customer Experience 156

The Product HQ

JUNE 1, 2024

Having an understanding of their demands, challenges, and goals as software engineers will lay the foundation to provide and receive feedback and constructive criticism from both parties. As a product manager, you need to understand customer needs and develop products that meet those needs.

Startups 52

Startups Product Management Product Manager Technical Review 52

Ronke PM

MARCH 26, 2024

Leaders must ensure their teams understand how their work impacts customers and the organization. We walked them through our vision, product roadmap, customer value, business value, and KPIs. Rule 7: Constructive feedback Sometimes, product leaders may take criticism personally or feel like our hard work isn't appreciated.

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Weak Development Team User Testing Product Management Product Manager 59

Bain Public

APRIL 15, 2018

But this is an article about your CEO’s duty to set a vision, to define why your company exists. For some product managers, the thought of talking openly about the void left by a missing vision statement is paralyzing. Without it you can't be vision-driven. You assumed there was a vision. He seems busy.

Vision 56

Vision User Testing Product Management Product Manager 56

Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. Stakeholders can be powerful and influential individuals.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” We’ve onboarded many customers onto our predictive suite and every time we get the same question: ‘How can I test that it works?’ Asking the customer to use a service that makes decisions for them means asking them to trust you.

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Product Research Data Visualization User Testing Research Software 176

The Product HQ

MAY 10, 2024

In the conceptualization phase, product managers must identify the vision, mission, and requirements that will condition how a team builds out a product. On one hand, this entails coming up with possible design concepts that capture the vision, mission, and goals of a given product.

Startups 52

Startups Customer Experience User Testing Technical Review 52

The Product Coalition

MARCH 28, 2022

Customer Empathy Saw a number of memes on this topic (Exhibit A above)?—?clearly, clearly, all of us know the importance of truly understanding the customer problem before we ship a product, testing something with customers perhaps in a lab setting or in a pilot before scaling. the market, competition, customer needs etc.).

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Product Research Product Management Product Manager Weak Development Team 150

ProductPlan

JUNE 8, 2021

By helping our audience—from sales and marketing to engineering and QA—connect with the customer problem, we will drive better outcomes. The processes with IMPACT that help ensure we’re working on interesting problems include: Product discovery—Helps you better understand the customer problem and interestingly tell that story.

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Product Research User Testing Research Software Feedback Software 97

Product Management University

APRIL 12, 2021

Meet Customers. Schedule a series of 1-hour meetings with 15-20 customers that best represent your target markets. In fact, tell everyone your start date is the day after the last customer meeting. Build 10 minutes into the end of the agenda to hear what customer have to say about your products.

Product Management 189

Product Management Product Manager Management Management 189

Roman Pichler

MARCH 11, 2020

Additionally, increase your ability to constructively deal with disagreements and learn to resolve conflicts so that nobody is left feeling frustrated or hurt. Guiding the development team and stakeholders towards product success requires leadership at three levels: vision, strategy, and tactics, as illustrated in following picture.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Roman Pichler

MARCH 11, 2020

Additionally, increase your ability to constructively deal with disagreements and learn to resolve conflicts so that nobody is left feeling frustrated or hurt. Guiding the development team and stakeholders towards product success requires leadership at three levels: vision, strategy, and tactics, as illustrated in following picture.

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Leadership Product Research Customer Experience Agile 248

UX Planet

JANUARY 31, 2024

Beyond project leadership, you must champion the design’s significance, shape a clear vision aligned with business goals, and uplift the team morale. A well-constructed Career Progression Framework (CPF) comes in handy for managers. Starting as a design manager can be exciting and a bit tough, especially for beginners.

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Framework User Testing Customer Experience Research Software 91

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times. A UX research-only project.

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User Testing Research Software Product Research Customer Experience 74

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. However, we were at a crossroads when it came to the user base. As I considered the merits of each possible option to build a user base, I weighed them against the product strategy framework, the pros/cons, coherence, and value. The best answer was to serve both sets of users.

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Product Strategy Strategy User Testing Weak Development Team 123

Gainsight

MARCH 24, 2022

Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. That can muddy your vision and make it feel like it’s impossible to craft a clear plan for your team. Do I know how users are behaving? Product analytics give you a window into your user’s experience.

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Data Visualization Roadmap Product Research Onboarding KPIs 52

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. Somehow, interpreting customer needs can feel different. First, some context.

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User Testing Customer Feedback Customer Experience CTO Coach 97

Mind the Product

NOVEMBER 29, 2017

The only constructive byproduct is a learning experience worth communicating to save other products from succumbing to the same mistakes. Vision: The art of Seeing What is Invisible to Others. I hope that the following observations can help your product management environment to evolve into something stronger and better.

Data Visualization 85

Data Visualization Engineering Technical Review Feedback Software 85

UX Planet

DECEMBER 15, 2023

They’ve likely faced the challenges you’re encountering and can provide insights based on their own journey. They can provide feedback, recommend resources, and even offer training sessions. Personalized Feedback: One of the most beneficial aspects of having a mentor is receiving personalized feedback.

Positioning 52

Positioning Feedback Software Research Software User Testing 52

Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. Stakeholders can be powerful and influential individuals.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Usersnap

APRIL 27, 2022

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. As the OKR driver for reducing SaaS churn, I faced an unknown opponent because I was unaware of why our customers were leaving us. In fact, we surpassed it significantly.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Sachin Rekhi

FEBRUARY 1, 2016

Shift your individual focus from design and execution to vision and strategy. The way I think about product management is it boils down to driving the vision, strategy, design, and execution of a product area. Doing this right means a lot more than simply supporting your team. Create a strong system of accountability.

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Systems Review Feedback Software Weak Development Team Technical Review 131

Tyner Blain

JULY 3, 2020

A well-constructed epic achieves two objectives. This coherence check is the first important alignment activity required to assure the organization is effectively executing on the vision of the organization. Understanding what truly needs to be accomplished is an experience of epiphany and insight; a moment of clarity.

Construction 126

Construction Customer Experience Vision Customer Feedback 126

The Product HQ

MAY 10, 2024

In addition, they are experts in understanding customer development and transforming requirements into new products and features. For example, listen to your team members without judging them and always try to provide constructive feedback motivating them to achieve the business goals. Practice empathy towards others.

Customer Experience 52

Customer Experience Research Software Feedback Software User Testing 52

Userpilot

NOVEMBER 11, 2021

An outcome-based roadmap just sounds like a c-suite failing to construct a functional product organisation.”. Feature roadmaps jump to solutions, have little focus on customers and their problems. They are great for understanding releases and shipping features, not understanding customer problems.

Roadmap 94

Roadmap Feedback Software User Testing Product Research 94

Antwak Blog

APRIL 8, 2021

In the daily grind, with project groups engrossed in their specific tasks, the product owner endures the worst part of outlining the product vision. While great product owners have a natural talent & capacity to direct product vision. The person in question actually has responsibility for product vision.

Product Management 52

Product Management Product Manager Customer Experience Construction 52

Modus Create

MARCH 8, 2022

” or “which features will be released to our customers and when?” In Agile, a release is a group of software features that can be developed and deployed to the users in a given period. You can become so feature-focused that you forget about the overall vision and strategy for your product’s success.

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Agile Weak Development Team User Testing Customer Feedback 52

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

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Reporting Tools Research Software Data Visualization Feedback Software 52

Bain Public

SEPTEMBER 15, 2021

Today’s most valuable companies, like Facebook, Amazon, Netflix and Google, are product-led and customer-driven. They owe their success to a unified product vision that is informed by feedback from customers, prospects, and colleagues. Are you solving customer problems?

Feedback Software 52

Feedback Software Data Visualization Customer Feedback Vision 52

Userpilot

APRIL 6, 2022

Unlike the traditional marketing plans that focus on only attracting prospects, SaaS product marketing helps you stand out in the market and looks at every stage of the customer funnel. This blog post will give you insights into: What a SaaS marketing plan is. This means it requires regular payments from customers to keep running.

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

ProductPlan

FEBRUARY 17, 2022

The term greenfield gets its name from the construction industry. Current user base to leverage for usage statistics and feedback. Market history to estimate adoption rates, revenue, or customer lifetime value. Company familiarity with the value proposition or user personas. What Is a Greenfield Project?

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Research Software Feedback Software User Testing Product Management 52

Intercom, Inc.

JULY 21, 2021

We’ve leaned on all three to begin creating our vision of hybrid work for Intercom. The feedback we received confirmed what was already becoming clear. “In In old-world offices, space typologies – that is, types of workspaces available – were very limited” – Niamh Flannery, Senior Design & Construction Project Manager.

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Feedback Software Construction Product Research Customer Experience 138

ProductPlan

JULY 13, 2020

That’s because growth often brings culture shifts, new offices in different locations, and new hires with the different product vision. The only constant you see throughout the growth of a company is the need to align strategy and vision throughout all of the groups, as product managers, we need to make it part of our core goal.

Strategy 69

Strategy Feedback Software Customer Experience Customer Feedback 69

Gainsight

MARCH 1, 2021

Today, we are sharing lessons from Sam Johnson, Chief Customer Officer of Jamf , and Ben Michael, their Director of Customer Success. We wanted Sam and Ben to share their insights on driving scale and how they think about renewals. We set a vision in 2015 to empower twenty million people by 2020. What changed and why?

Customer Experience 52

Customer Experience User Testing Customer Feedback Data Visualization 52

UserVoice

MARCH 21, 2017

While many roles in an organization are highly measurable—salespeople hitting their quotas, customer support issue turnaround time, system uptime, etc.—there’s Having a plan and a vision, communicating it well and sticking to it. Their vision paints a picture of what the world can look like when their products have hit the market.

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Reporting Tools Product Research Vision Customer Experience 120

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

In other words, the development phases such as conception, initiation, analysis, design, construction, testing, implementation, and maintenance are all done one at a time in a downwards sequence. A product cannot be released to customers or clients if bugs aren't fixed or requirements are missing.

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