Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about. But the work is still there, it still needs to happen.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Roman Pichler

JULY 6, 2021

It means that you’ll have to deal with people issues on a regular basis, help and support the individuals who are on your team, constructively address problems and offer advice. Grow Your Leadership Skills. Feedback: You are able to offer constructive feedback so that the other person can receive it and benefit from it.

User Testing 344

User Testing Product Research Weak Development Team Customer Experience 344

Clever PM

AUGUST 31, 2017

There are a great many company cultures in the world that go out of their way to avoid conflict of any kind. And, while the intent is good — nobody wants to work in a combative workplace — the common practice of lumping all conflict together into a single bucket and trying to toss it […].

Construction 115

Construction Leadership Product Management Product Manager 115

Roman Pichler

JULY 3, 2017

See it as an opportunity to improve your product management practice and leadership skills. But bear in mind that negative thoughts and emotions cloud your perception; they will make it difficult to have a constructive conversation with Jane. Offer a helping hand and make constructive suggestions for resolving the issue.

Construction 286

Construction Workshop Leadership Positioning 286

Product Innovation Educators

AUGUST 5, 2024

The Three Pillars of Leadership: Know, Do, Be Effective product managers are more than just idea generators or task managers. To excel in this leadership role, focus on these three key areas: Know: Develop a comprehensive understanding of your product, market, and team dynamics. They are leaders who inspire and guide their teams.

Product Management 297

Product Management Product Manager Technical Review Leadership 297

Lenny Rachitsky

FEBRUARY 2, 2025

Tobi remains deeply technical, frequently coding alongside his team, and is known for his unique approach to leadership, product development, and company building. Starting as a snowboard shop in 2004, Shopify has become the leading commerce platform by consistently approaching problems differently.

Leadership 69

Leadership User Testing Customer Experience Vision 69

Roman Pichler

JUNE 1, 2020

Note that collaboration means constructively engaging with one another and achieving some form of consensus—not splitting the difference or agreeing on the smallest common denominator, neither of which is a recipe for achieving product success. Instead, they are collectively owned, and everyone involved feels responsible for them.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

Atlassian

MARCH 31, 2022

Making sure you, as the feedback giver, are in the right frame of mind before delivering constructive criticism is an important step. of managers strongly agree that they’re effective at delivering constructive criticism. Here’s why you shouldn’t avoid constructive criticism. In Leadership. Related Article.

Construction 80

Construction User Testing Customer Feedback Leadership 80

The Product Coalition

AUGUST 3, 2021

Do you want to represent a big idea concisely to your customers or your leadership? The Concept Map Target Audience: Product Teams and Leadership Intent: Sharing Vision and presenting the concept for acceptance The concept map helps you illustrate and present, well, a concept. Good things come in small boxes.

Research Software 195

Research Software User Testing Customer Experience Construction 195

Product Talk

MAY 10, 2017

The value of this approach is that rather than having all of the decision-making power come from the leadership team, it gets diffused to the teams closest to your customers. It’s important that outcomes be set by a two-way negotiation between leadership and the product team. This leads to better decisions. – Tweet This.

Product Research 269

Product Research User Testing Feedback Software Research Software 269

Lenny Rachitsky

APRIL 6, 2025

.” Where to find Wes Kao: • LinkedIn: [link] • Website: [link] • Maven course: [link] In this episode, we cover: ( 00:00 ) Introduction to Wes Kao ( 05:34 ) Working with Wes ( 06:58 ) The importance of communication ( 10:44 ) Sales before logistics ( 18:20 ) Being concise ( 24:31 ) Books to help you become a better writer ( (..)

CTO Coach 120

CTO Coach Framework Feedback Software Product Research 120

Intercom, Inc.

MAY 18, 2018

Appreciates fair, constructive feedback. Nice to haves: Comfortable giving constructive feedback to peers. Comfortable giving constructive feedback to leadership. Puts the team’s wellbeing above their own personal gain. Recognizes when quality of work could be better. Expresses a desire to have more ownership.

Strategy 222

Strategy Construction User Testing Customer Feedback 222

Product Innovation Educators

JUNE 24, 2024

However, as Mary Baird’s inspiring story shows, a successful pivot from nonprofit leadership to product management is not only possible but also incredibly rewarding. However, Mary’s experience in nonprofit leadership provided her with a unique set of transferable skills that would prove invaluable in her new role.

Product Management 249

Product Management Product Manager User Friction Product Research 249

The Product Coalition

MAY 24, 2021

You need to build trust with your manager, their manager, their peers, and with senior leadership that you can do the work and you can do it well. What You Do and How You Do It Demonstrating product leadership is about driving major outcomes and impact and the skills and traits of doing it well. So, what does this all look like?

Product Research 179

Product Research User Testing Research Software Feedback Software 179

Roman Pichler

JULY 9, 2019

Make sure, though, that you hire people not only for their product management and domain knowledge but pay attention to their leadership and people skills. How skilled are they in constructively resolving conflicts and collaborative decision-making ? Empower People and Align them through Shared Goals.

Product Management 249

Product Management Product Manager Product Research Technical Review 249

Roman Pichler

JULY 9, 2019

Make sure, though, that you hire people not only for their product management and domain knowledge but pay attention to their leadership and people skills. How skilled are they in constructively resolving conflicts and collaborative decision-making ? Empower People and Align them through Shared Goals.

Product Management 249

Product Management Product Manager Product Research Technical Review 249

The Product Coalition

MARCH 8, 2020

I recently attended an excellent leadership programme, which led me to reflect more deeply on what makes a stand out leader. Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Delegate & challenge constructively.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. The proto-strategy is meant to be lightweight and simple to construct, but the process of getting there invokes many tough questions and therefore prepared me upfront.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Ronke PM

MAY 8, 2024

Table of Contents What does culture-driven leadership mean? The importance of culture-driven leadership in product management. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. What does culture-driven leadership mean? Final thoughts.

Leadership 85

Leadership Reporting Tools Product Management Product Manager 85

Roman Pichler

JULY 8, 2024

Figure 4: A Framework to Offer Constructive Feedback The framework encourages you to take six steps to address and correct an issue. 6] For more advice on offering feedback and applying my framework, see the article How to Offer Constructive Feedback. It is therefore important that you address issues like the one with Joe.

Roadmap 266

Roadmap Product Strategy Strategy Weak Development Team 266

Roman Pichler

JULY 6, 2021

It means that you’ll have to deal with people issues on a regular basis, help and support the individuals who are on your team, constructively address problems and offer advice. Grow Your Leadership Skills. Feedback: You are able to offer constructive feedback so that the other person can receive it and benefit from it.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

The Product Coalition

JULY 29, 2021

It took me north of six months to Conceive, Construct and Convince. Pick and chose three minimum, four maximum most important constructs of your idea that you would like your audience to know. These constructs are minimalistic representations of what your idea brings to the table. And, Convince was the hardest.

Weak Development Team 158

Weak Development Team Construction Data Visualization Customer Experience 158

The Product Coalition

MAY 11, 2021

I have also complemented this with a second meeting where I share wider topics linked to management & leadership (HR news, leadership ongoing topics, new processes and tools …) and provide space for questions and debate. But life is not always only sugar and honey, so you will need to show leadership in both good and hard times.

Leadership 187

Leadership Feedback Software User Testing Customer Feedback 187

The Product Coalition

NOVEMBER 12, 2024

Build from the Ground Up —  Using these principles, construct your roadmap. Under Musk’s leadership, Tesla adopted a first-principles approach to rethinking fundamental aspects of the electric car. Identify Base Principles —  What are the fundamental truths of product development? Trust, outcomes, value? These are your building blocks.

Roadmap 110

Roadmap Automotive Product Research Feedback Software 110

Product Innovation Educators

AUGUST 8, 2016

In this interview, you will learn… What portfolio management is, the goals of portfolio management, constructing and managing portfolios, and. What are the ways to construct a portfolio? There are top-down portfolios with goals set by senior leadership. What are the ways to construct a portfolio?

Reporting Tools 148

Reporting Tools Research Software Automotive Construction 148

Roman Pichler

SEPTEMBER 3, 2019

But it also means learning to effectively collaborate, constructively deal with conflicts , and make joint decisions. Offer constructive feedback, address issues and concerns, and help resolve them. An agile development team should take full ownership of their work. Actively participate in the sprint retrospective.

Development 218

Development Feedback Software Customer Experience Construction 218

The Product Coalition

AUGUST 9, 2021

Different factors including, but are not limited to Product’s lifecycle, Technology used, Company Strategy, and Leadership Persona are critical in determining the exact coordination for the Product Team. The Leadership should have the exact same understanding of the problem, as does the Engineering team.

Product Management 158

Product Management Product Manager User Testing Management 158

Product Talk

FEBRUARY 12, 2020

They need help constructing messages that support a user journey and can respond appropriately when a user engages—or more importantly doesn’t engage—with messages in that journey. It also worked as a way to get leadership buy-in to where the team was heading overall.”. Tweet This.

Product Research 254

Product Research Data Visualization User Testing Research Software 254

Roman Pichler

JUNE 7, 2021

When you bring people together to make a decision, getting the individuals to engage in a constructive conversation can be challenging, as you might have experienced yourself. And in a scaled environment where you share product ownership , involve the product people who work with you, for example, feature owners. Use a Dedicated Facilitator.

Weak Development Team 74

Weak Development Team Product Research Workshop Customer Experience 74

Roman Pichler

JULY 11, 2016

Provide constructive feedback and share your concerns. Be aware that collaboration requires leadership. You can learn more about effectively guiding the development team as the product manager or product owner by: Attending my Product Leadership Workshop ; Reading my book Agile Product Management with Scrum. Be honest and open.

Weak Development Team 176

Weak Development Team Development Research Software Feedback Software 176

Alchemer Mobile

AUGUST 20, 2019

Here are some specific metrics to measure and compare: Rating changes. Retention changes. Satisfaction score changes. Rating changes. Feedback on functionality. Product leadership. Changes in feedback sentiment. Reach out separately and close the loop with people who gave constructive feedback.

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

Intercom, Inc.

JUNE 29, 2018

In the background though, you will need to stop doing something less measurable, like leadership, that can impact your career. Last, but not least: frameworks are constructed to help solve common problems. However, working on these things always means you need to say stop to doing something else.

Framework 217

Framework Technical Review Construction Engineering 217

Product Innovation Educators

JULY 1, 2016

1) Purposeful Leadership, (2) Compelling Brand Values, (3) Employee Engagement, and (4) Customer Connectedness. create a path to executive leadership. Credit goes to L’Oreal’s leadership who allowed a chemist to pursue a problem she had as a teenager, which resulted in a new product. Check out how at [link].

Data Visualization 122

Data Visualization Customer Feedback Product Management Product Manager 122

Product Management University

APRIL 12, 2021

Their feedback is welcome and will be far more constructive at this point because you’ve completely changed the complexion of the conversation from products to customer value. Superior knowledge of the market/customers and strong leadership skills are top of the heap. The VP of Product Management’s Real Job.

Product Management 189

Product Management Product Manager Management Management 189

Clever PM

FEBRUARY 8, 2018

In many organizations, conflict is part and parcel of the culture — some conflict can be constructive, some destructive, but most of it can just be downright annoying. And, because we often sit right in the middle of all of the random agendas, battles of ego, and emotional storms that can rage throughout the company, […].

Construction 155

Construction Leadership Strategy Product Management 155

Roman Pichler

APRIL 1, 2020

To constructively deal with difficult feelings, we must become aware of them and learn to accept them. A big shout out to Marc Abraham who, according to my knowledge, was the first person to bring attention to challenging feelings like frustration in product management. Becoming Aware of Difficult Emotions.

Customer Experience 292

Customer Experience Product Management Product Manager Product Research 292

Roman Pichler

APRIL 1, 2020

To constructively deal with difficult feelings, we must become aware of them and learn to accept them. A big shout out to Marc Abraham who, according to my knowledge, was the first person to bring attention to challenging feelings like frustration in product management. Becoming Aware of Difficult Emotions.

Customer Experience 292

Customer Experience Product Management Product Manager Product Research 292