Userpilot

MAY 20, 2024

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.

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Data Visualization Feedback Software Customer Feedback Customer Experience 87

The Product Coalition

OCTOBER 3, 2023

In the dynamic field of healthcare, a transformative shift is taking place, not fueled by medical tools or drug discoveries, but by innovative algorithms and lines of code — signaling a new era in medicine where Artificial Intelligence (AI) is at the forefront. This can reduce the time and cost involved in bringing new drugs to market.

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Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

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The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. That said, the task becomes easier once you know where and how you ought to hire an engineering consultant. According to information shared by Evans Data Corporation , as of 2019, 23.9M

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Consulting Reporting Tools Engineering Research Software 157

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. This rapidly evolving digital technology can analyze more data with greater precision than humans. The source predicted that the value would surpass $107.5

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Data Visualization Artificial Inteligence Reporting Tools Customer Communications 104

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? You can collect heaps of data but they won’t be of any use if you don’t know what to do with them. SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. What is SaaS analytics?

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

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Analytic Tools Data Visualization Reporting Tools Startups 119

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

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Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

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Analytic Tools Feedback Software Fractional CTO Data Visualization 52

Modus Create

SEPTEMBER 16, 2020

When you are in digital transformation consulting, a funny thing happens: you start seeing patterns emerge across clients in different industries and apps of different contexts. Our UX team noticed one such pattern: we are getting a lot of sales calls and clients that need visualizations of data. Suggested Data: Modites.

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Data Visualization Customer Experience Technical Review Systems Review 93

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Download The Ultimate Modern Support Tech Stack guide.

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Technical Review Feedback Software Analytic Tools Reporting Tools 249

Indicative

MAY 20, 2021

As the data warehouse (or lake) is increasingly becoming the center of data-led organizations, the case for behavioral data continues to grow. Behavioral data is a high-fidelity, machine-readable record of how your customers interact with your product or service. Thu, Jun 3, 2021 | 12pm EST | 5pm BST.

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PMLesson's Ace the PM Interview

DECEMBER 2, 2021

founder @ atadataco.com, an analytics engineering freelancer marketplace. Sharing today his insights from 12 years working in data and 5 years of being a hiring director at top tech companies in San Francisco such as Airbnb and a former coach at tryexponent.com. This is a guest post by Matt S.,

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The Product Coalition

JANUARY 24, 2022

Few years back, I had an interview opportunity with Mckinsey for the role of a Product Management consultant. Today, I will summarize a few aspects of this case in a structured way, more than just being data-driven. Total accessible market (TAM): It shows the total market demand for a product or a service. Interviewer: Sure!

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Data Visualization User Testing Research Software Marketing 180

Product Innovation Educators

DECEMBER 31, 2018

Use data to predict customer behavior and design better products. With the right data, product managers not only know the answers to such questions, but they also know what actions to take to keep customers and a whole lot more. 8:25] How do analytics figure into your work? That company is Logi.

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Data Visualization Analytic Tools Artificial Inteligence Product Management 79

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. As we increasingly depend on digital solutions, the environmental impact of this reliance becomes more apparent.

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Analytic Tools Research Software Reporting Tools Software Review 137

The Product Coalition

AUGUST 6, 2020

As a Senior Solutions Consultant at Mixpanel , I speak with a lot of different organizations across sectors?—?and about their product and marketing analytics strategy. The trick is to recognize the needs of your organization and select the right tools for the job. and at various levels of maturity?—?about

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Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field.

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Data Visualization Technical Review Customer Experience Customer Feedback 59

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

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Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

JANUARY 3, 2020

With IoT security gateways and data analytics services, IoT service providers help to deliver differentiated services that boost the efficiency of the organization by reducing the overall cost. Contus Contus, a leading Software as a Product company provides Digital Engineering services for global Enterprises.

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

The Product Coalition

JANUARY 26, 2022

At the same time, consolidation faces a big problem: it gets hard to collect real-time data on health issues. Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Source: everypig.com Pork production is quite a competitive environment in the US now.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

The Accidental Product Manager

SEPTEMBER 19, 2022

Tech product managers have to prepare for restrictions on data sharing Image Credit: If you take a moment to think about it, U.S. They operate with few restrictions about what they do and the products that they create just seem to collect more and more data about their users. Data Privacy Changes Are Coming. and China.

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Artificial Inteligence Data Visualization Analytic Tools Technical Review 65

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

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Enterprise Research Software Feedback Software Strategy 123

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Hotjar’s blog covers user research, PX insights, eCommerce, CRO, user research, behavior analytics, marketing, and more. The FullSession blog focuses on user analytics and building a digital user experience.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

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Data Visualization Research Software Analytic Tools Customer Experience 64

eG Innovations

JULY 2, 2021

We can deploy eG Enterprise either way: on-premises or as a SaaS service. More details of our SaaS service for Citrix monitoring are available here. to test the entire service delivery chain. Can this monitoring tool be used as an administrative tool, for example, with built-in commands or by adding customized scripts?

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Analytic Tools Reporting Tools Data Visualization Customer Experience 105

UX Studio: Product Management

AUGUST 1, 2021

Measuring design and utilizing data are essential steps towards creating a sustainable product. Let me show you how to use data to improve your product. The answer is out there, and it lies in data. Metrics help turn data into digestible information, which can help in drawing conclusions and making decisions.

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Data Visualization Customer Feedback Customer Experience User Experience 132

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They think that they may have come up with a great idea: health care data. The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. Image Credit: Jeff Eaton.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

UX Studio

AUGUST 13, 2023

Voice technology is everywhere these days. The rise of AI voice technology has undeniably changed how we interact with digital products. Voice service technology is revolutionizing the way we interact with our devices. Three years have passed since then, and voice technology evolved a lot.

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Feedback Software Research Software Technology Data Visualization 50

The Product Coalition

AUGUST 25, 2020

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. Win-Pro Consultancy Min. project size: $1,000 Avg.

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Research Software Feedback Software Consulting Artificial Inteligence 83

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. The rise of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Modus Create

JUNE 30, 2021

Towards the end of 2020, we made five predictions on digital transformation trends for 2021. These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. Let’s reflect on our predictions and see if they have turned out to be accurate: 1. Rise of the Super Boutiques.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

The Product Coalition

MARCH 13, 2022

There were many dozens of operation people at all levels who were responsible for a gazillion of back-office processes and tools that built and maintained eBay’s product catalog. But we need to do it consciously, or else we will surely overuse the tools, methods, and skills that we are used to using. So far so good.

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Feedback Software Demo Data Visualization User Testing 154

The Product Coalition

NOVEMBER 17, 2023

Master the process, tech stacks, and tools for a transformative development experience. In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. Benefits of Developing a Web3 App Top 5 Web3 App Development Tools How do you make money using Web3 App?

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Analytic Tools Feedback Software Data Visualization User Testing 108

Split

DECEMBER 14, 2017

At Split, we sit at an intersection between the two worlds of DevOps and Analytics. In 2017, enterprises of all sizes started implementing DevOps for some of their newer services. DevOps Turns to Analytics to Measure Results. Likely aspects are container technology and DevOps tools. DevOps Goes Enterprise-wide.

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Data Visualization Analytic Tools Research Software Reporting Tools 60

Modus Create

FEBRUARY 4, 2021

The world of consulting is often associated with truckloads of jargon. Similarly, the world of technology is no stranger to its own stream of techspeak. Today, let’s simplify one such concept – digital transformation consulting. What Is Digital Transformation Consulting? What Is Digital Transformation Consulting?

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The Product Coalition

MARCH 5, 2024

Challenging an emerging myth that Agile is dead, and providing insight on key principles & tactics to finding success with Agile-based product teams. Technology development is wrought with inefficiencies, blockers, and hiccups. Technology development is cognitive work. Being data-driven means the data has to mean something.

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