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Who is Lenny Rachitsky: Background, Newsletter, Podcast, and More

Userpilot

With a self-named newsletter and podcast, Lenny is a widely followed product expert. Lenny is a newsletter writer, podcast host, angel investor, and product consultant. Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar.

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Driven by Purpose: The Secret Behind Successful Products

The Product Coalition

More than anything, I wanted to maintain the team’s motivation. So I did what every well-trained consultant knows to do — I asked a question. A purpose we could share with the company’s leadership team, customers, and those working on the product. What does the product mean to you?” Problem solved, or so I thought.

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Sparking conversations: How every team can benefit from conversational support

Intercom, Inc.

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

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Value Engineering and Build vs. Rent

Mironov Consulting

 Renting (licensing) means we can put more of our own effort into market differentiators. We want to invest our always-scarce development efforts in work that truly matters to our customers, or where only we can do what’s necessary.  So " and "is that a legitimate software update?" " issues.  CRMs

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Outcomes Over Outputs: Saeed Khan Clears up Misconceptions About The Maxim

The Product Coalition

Outcomes over Outputs has been mentioned by many, and it was reportedly made popular by the innovation consultants, Joshua Seiden and Jeff Gothelf. Define outcomes in the terms of goals and/or objectives and/or key results, so product teams can clearly understand where to put their focus when they build specific features [outputs].” “To

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Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

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Building a Multi-Dimensional Roadmap

The Product Coalition

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

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