Mind the Product

MARCH 23, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

Mind the Product

AUGUST 18, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Product Research 216

Product Research Feedback Software Technical Review Entertainment 216

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. BBC Interviewee interrupted by his children on air.

Product Research 164

Product Research Customer Experience Feedback Software Research Software 164

Mind the Product

FEBRUARY 2, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Feedback Software 155

Feedback Software Product Research Healthcare Technical Review 155

Mind the Product

OCTOBER 13, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

User Testing 166

User Testing Customer Experience Product Research Research Software 166

Mind the Product

MAY 13, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Dan Radecki’s book, Psychological Safety: The Key To Happy, High-Performing People and Team.

Agile 175

Agile Feedback Software Product Research Software Review 175

Mind the Product

FEBRUARY 24, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Feedback Software 146

Feedback Software Product Research Technical Review Entertainment 146

Userpilot

JULY 9, 2021

Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. The Lean Product Playbook by Dan Olsen is a practical guide on implementing the Lean Product methodology based on years of Olsen’s consulting work. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Quote of the Episode. Who is Rambo ?

Feedback Software 162

Feedback Software Leadership Product Research Technical Review 162

Mind the Product

MAY 20, 2020

. * Leadership expert Patrick Lencioni describing “the conflict continuum,” from artificial harmony to mean-spirited personal attacks, and how healthy conflict in your team is a good thing: * A visual from the Harvard Business Review about Common Biases that Affect Business Decisions. * The Thick of It and W1A shows.

Product Research 210

Product Research Technical Review Entertainment Leadership 210

UX Planet

JANUARY 29, 2024

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team. These changes will be much easier with AI.

Analytic Tools 89

Analytic Tools Systems Review Data Visualization ChatGPT 89

Mind the Product

MARCH 3, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Sebastian’s Product Coaching Framework piece at Mind The Product. Suggest a guest to us here.

Product Research 141

Product Research Feedback Software Technical Review Entertainment 141

Mind the Product

MAY 5, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. . ‘Gresham’s Law’ at Britannica.

Product Research 125

Product Research Feedback Software Technical Review Entertainment 125

Mind the Product

JANUARY 26, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Startups 128

Startups Feedback Software Product Research Technical Review 128

Mind the Product

APRIL 6, 2021

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Product Research 116

Product Research User Testing Research Software Customer Experience 116

UX Studio: Product Management

OCTOBER 2, 2023

Schedule a free consultation with us and let’s discuss your current goals.​​ It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. 5 – Emerge Emerge is a top-rated digital product design agency and consultancy based in the US.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

APRIL 28, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Robin Dunbar’s Social Circles feature in The Guardian.

Product Research 121

Product Research Feedback Software Technical Review Entertainment 121

Mind the Product

MARCH 31, 2021

Experimenting to make educated choices. Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Finding the right data. Quote of the Episode. Like our theme music?

Product Research 118

Product Research Customer Experience Feedback Software User Testing 118

Mind the Product

JULY 14, 2020

Since this episode first aired, Nandini has stepped down from Sleeping Giants and has also launched Check My Ads , a brand safety consultancy. Review us on your podcast app so that we can use your feedback to be better. Listen if you’d like to learn more about: * Acceptable use policies. Brand reputation. Moral ethics.

Feedback Software 102

Feedback Software Customer Experience Product Research Technical Review 102

Mind the Product

JULY 2, 2019

John T Gourville, Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption in the Harvard Business Review. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. The Product Experience is hosted by Lily Smith and Randy Silver.

Product Research 138

Product Research Technical Review Entertainment Consulting 138

Mind the Product

DECEMBER 8, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Customer Experience 112

Customer Experience Product Research User Testing Feedback Software 112

UX Studio: Product Management

NOVEMBER 22, 2022

Book a free consultation with us and let’s discuss your current goals. Beyond creating website designs, we can also help you with: user experience design, website redesign, on-demand consulting and training for your teams, UX research, and. Let’s get in touch , and we’ll arrange a free consultation with our experts.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Customers today require more engagement, more personalized consults, and realized value as quickly as possible. Due to the nature of support, it is a reactive role.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Mind the Product

NOVEMBER 24, 2020

Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Review us on your podcast app so that we can use your feedback to be better. Like our theme music?

Product Research 92

Product Research Feedback Software Feedback Loop Technical Review 92

Mind the Product

JUNE 24, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Customer Experience 139

Customer Experience User Testing Product Research Customer Feedback 139

Mind the Product

OCTOBER 21, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Product Research 103

Product Research Feedback Software Product Management Product Manager 103

PMLesson's Ace the PM Interview

APRIL 6, 2020

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. What kind of education do you need to be a PMM? Some other common degrees for PMMs include journalism or English.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

UX Studio: Product Management

NOVEMBER 24, 2020

Design and consulting constitute roughly 5% of the total service portfolio. We have successfully worked with over 250 clients across various industries, like fintech, fashion, healthcare, banking, traveling, education, digital solutions, just to mention a few. . The company does not have a strong service focus.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. The Role of Technology.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Mind the Product

OCTOBER 20, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Product Research 97

Product Research Feedback Software Product Management Product Manager 97

Mind the Product

JANUARY 9, 2019

Links mentioned in this episode: Six leadership styles, from the Harvard Business Review. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 139

Product Research Technical Review Entertainment Leadership 139

Intercom, Inc.

JUNE 23, 2022

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. Amanda, who’s always worked at the intersection of marketing and technology, is, by her own admission, a data geek. That’s really been the core thread ever since for me.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Dive into the Tech industry Akiko: First of all, I’d like to ask about your career journey.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Mind the Product

JULY 21, 2020

Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. . * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

Enterprise 116

Enterprise Product Research Feedback Software Technical Review 116

Gainsight

APRIL 21, 2022

One of the leaders in research, advisory, and consulting is Forrester. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. In 2020, Forrester presented some eye-opening results in a report titled “US Tech Budget Outlooks In A COVID-19 Recession.”

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Mind the Product

MARCH 31, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Click their logos below to see what each has to offer! .

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121