Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Customers today require more engagement, more personalized consults, and realized value as quickly as possible. Due to the nature of support, it is a reactive role.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

UX Studio

JANUARY 7, 2019

We had two small meeting rooms and always had to cross one to get to the toilet. At that time we didn’t really have an elaborate internal training system for the newcomers. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system. But since then, this has changed a lot.

Research Software 75

Research Software Feedback Software Systems Review User Testing 75

The Product Coalition

MAY 4, 2020

We had a look at common remote agile anti-patterns; we analyzed remote Retrospectives, Sprint Plannings as well as remote Sprint Reviews based on Liberating Structures. no guessing is necessary: The Daily Scrum is a 15-minute time-boxed event for the Development Team. The Daily Scrum is an internal meeting for the Development Team.

Reporting Tools 78

Reporting Tools Technical Review Customer Experience Systems Review 78

The Product Coalition

MARCH 5, 2024

However, successfully implementing agility into your company can provide 20%-30% financial gains according to research by McKinsey & Company, and increased parallel process and employee experiences have a direct causal impact on revenue by more than 50% according to Harvard Business Review. at the end of a meeting.

Agile 105

Agile Data Visualization Research Software Reporting Tools 105

eG Innovations

AUGUST 4, 2022

As a result, enterprises end up spending a lot of time and money having consultants tune thresholds manually and most adopt technologies that include dynamic thresholding capabilities. Once deployed auto-tuning or manual-tuning can be further used to tweak the system to any exceptional needs. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Userpilot

JULY 18, 2023

Feature usage tracking (clicks, hovers, text infills) Event tracking, including custom events Heatmaps Funnel and path analysis (coming soon) Advanced user segmentation Userpilor segment analysis. offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Amplitude

FEBRUARY 11, 2021

Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Our customer partners are Amplitude users that we consult with regularly and work closely and collaboratively with each other. To make the feedback actionable, we need a system for collecting and tracking it. Product Development.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

The Product Coalition

NOVEMBER 2, 2021

However, if a non-techy PM meets a non-businessy team lead, things can go sideways pretty quickly. Can it meet the requirements? Will it meet the requirements? He was leaning towards option B, but wanted to consult. If the events are separated, it’s really hard to delete them. Is it a “good” structure?

Technical Review 134

Technical Review Analytic Tools Software Review User Testing 134

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? A large part of the reason is due to the fact that not everything is measurable. It’s a Coursera course that was created by the renowned audit & consulting firm, PwC. ? They also run a stellar slack community where you can meet top data scientists from across the globe.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Meet and exceed customer expectations Secondary onboarding is essential to ensure customers can experience real success with your product. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away.

Analytic Tools 71

Analytic Tools Feedback Software Research Software Customer Experience 71

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. As an expert design agency, we offer digital product design, user experience research, UX consulting and training, customized solutions tailored to our clients’ needs. There are dozens of web design firms in Sacramento. Capitol Tech Solutions.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Meet Francesca. Strategy 2 — Systems. So glad you asked!

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Gainsight

FEBRUARY 2, 2024

Case in point: during an executive briefing presented at an event by The Conference Board in Canada, online learning pioneer and Bluedrop founder Emad Rizkalla stated that a massive 85% of every dollar that goes to in-person training is spent delivering it. Add to that the fact that customers appreciate one-on-one consulting.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

JUNE 17, 2021

It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. And while we’re excited to see our coworkers again and we love the idea of fewer Zoom meetings, this return also comes with its own set of challenges – and potential anxieties. Recreating social events.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

eG Innovations

SEPTEMBER 17, 2021

Many businesses therefore evaluate and use managed IT (Information Technology) services to stay competitive and meet their organization’s technical needs. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

The Product Coalition

JUNE 21, 2021

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. Businesses will become better equipped to meet the needs of disabled customers in light of their improved understanding or awareness of disabled customer needs.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Johanna Rothman

JANUARY 23, 2020

What problems does this system solve? What problems could this system create? Each project has delivered, but their cycle time is a systemic problem and the PMs can't seem to solve that yet. And, because there was a specific marketing event, the managers wanted the teams to complete the work in about six months.

Systems Review 65

Systems Review Agile Management Management 65

eG Innovations

JULY 30, 2021

In this blog, we will review the AIOps capabilities of eG Enterprise and see how machine learning, intelligent correlation and advanced analytics help organizations: Get actionable alerts from millions of metrics collected in real-time. are all reviewed for each tier. Figure 3: Auto-baselining performance metrics with eG Enterprise.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

eG Innovations

JULY 4, 2019

We have invited George Spiers ( [link] ), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. This can be due to poor network performance or other problems in the infrastructure.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work Start an executive review (including Product/Eng) of customers needing more custom work.  Default

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

The Product Guy

APRIL 4, 2017

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Signup to be a Mentor Today!

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Coalition

MAY 8, 2018

guidelines for system’s configuration and installation, operating instructions, list of files included, troubleshooting, changelog, detected bugs), Requirements files (requirements.txt, package.json) that contain the lists of packages to install when setting up the environment, Description of key algorithms (e.g. Slack, Skype, Hangouts)?

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

The Product Guy

MAY 15, 2017

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. After hearing Hubert describe Productboard as a system for making better decisions, we asked him what other areas does he apply that systematic thinking.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Bain Public

FEBRUARY 26, 2020

Thanks to Livescale, live shopping allows brands to monetize their social influence, promote their products on video, and sell online with live streaming solutions where orders and payment systems go right to their e-commerce platform. Meet Chanida Rayrolles, Product Manager at Livescale.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Mironov Consulting

FEBRUARY 6, 2020

So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. Let’s switch out of ERP systems and become currency traders.” 15 days in their IT queue for system access? But mortgages next quarter.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. With Usersnap you can consider your feedback gathering system sorted, so it’s time to focus on implementation. Meet Airtable from Airtable on Vimeo. Start scheduling your meetings with calendly.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Modus Create

APRIL 6, 2020

Many companies, to support social distancing measures and restrict the outbreak of COVID-19, were forced to cancel or postpone major events this year. This week, to meet the needs of its ever-growing base of cloud users, Atlassian has announced it has expanded both the width and breadth of their Cloud Premium offerings.

Software Review 52

Software Review Data Visualization User Testing Enterprise 52

The Product Guy

MARCH 2, 2017

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Mironov Consulting

APRIL 7, 2018

Especially at enterprise software companies, though, I meet product managers who never interview any actual users of their products, and who only meet buyers during sales calls. Can we invite contact via social media, user events, personal requests during support calls, outreach in marketing campaigns? ” Fair enough.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Alchemer Mobile

APRIL 14, 2020

So you can think of yourself as almost, like, a McKinsey or a BCG consultant that’s coming in and playing the role of the business strategist, trying to see around corners and anticipate what the market might want. And everyone can come together and be efficient as a system. ” Right? Christy : Great. Thank you all so much.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has worked for HP, Apple, Sybase, Siebel, Oracle, and Citrix before starting his own consulting company. As we haven't found a way to make any computer system 100% foolproof, this means that it may never actually be possible to reach Level 4 or 5 fully-self-driving vehicles. As a house-buyer, would you use Zillow’s services?

Research Software 80

Research Software Strategy Product Strategy User Testing 80

eG Innovations

FEBRUARY 25, 2019

George Spiers provided all answers based on his real-world Citrix consulting projects. Default settings in the operating system are not the best. Other reasons for slow printing can be due to outdated/problematic print drivers in use, or lack of bandwidth/prioritization of the printing virtual channel (ICA). Windows 2016.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Business of Software Conference

OCTOBER 11, 2023

Attendee hub can be accessed via QR code on your nametag Code of conduct is available here Members of the team are wearing gray shirts Mayor Baldwin is unfortunately stuck in traffic, but Mark is more excited to meet her Mayor Baldwin will be presenting after the first speaker BoS is in Raleigh to stay: easier trip through immigration, bluegrass festivals, (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

NOVEMBER 2, 2018

It’s easy to describe innovation as an attitude or an event rather than an investment in experiments and ongoing market-informed processes. An embarrassment of opportunities meets always-finite resources… So we product managers make hard choices, leaving most of our favorites for the nebulous future.

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

Business of Software Conference

NOVEMBER 28, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? or a consultant or thinking about doing a startup? So the really good people would due diligence you quite a bit, that’s a very good sign. Video, Slides, and Transcript below.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40