Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. She’s currently a consultant, speaker, and teacher in product management. She specializes in product marketing, inbound – lead generation through content, videos, influencer marketing & brand marketing. CEO of Product Labs.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

eG Innovations

FEBRUARY 14, 2023

Microsoft provide some information on the multi-dimensional metrics available from Azure Load Balancers, advice on programmatic collection of metrics and advice on metric thresholds for alerting to avoid noise, see: Diagnostics with metrics, alerts, and resource health – Azure Load Balancer | Microsoft Learn.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

Userpilot

OCTOBER 31, 2022

Did they consume too many resources? Once you’ve identified trends that reveal negative personas in your customer base, you want to optimize your marketing budget by focusing your resources on those that produce returns. Continue consulting your data to help you fine-tune or update your negative personas. Conclusion.

Feedback Software 92

Feedback Software User Testing Research Software Data Visualization 92

Userpilot

MARCH 9, 2023

ClearCalcs uses Userpilot for: Tracking user behavior and activation rates Addressing the roadblocks in user activation Experimenting with the best in-app experiences for improving activation “The value that Userpilot creates for us is that it lets us test things that we can’t necessarily allocate dev resources to” – says Chris.

Customer Experience 52

Customer Experience Engineering Onboarding KPIs User Testing 52

Centercode

AUGUST 14, 2020

Some are scaling down the number of product launches to focus their resources on a select few. No matter how niche your audience or specific your testing needs, Betabound is a reliable resource that plugs your product into the homes, tech, and sentiments of enthusiastic, pre-profiled testers from all over the world. Meet with Us.

Reporting Tools 64

Reporting Tools User Testing Feedback Software Product Research 64

Intercom, Inc.

NOVEMBER 7, 2019

But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. How can you position your sales team so that they are more like consultants that are hot sellers?

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

JULY 29, 2021

Not only will this help with turnover and avoid wasting resources, but it will make sure your customers have the best of care, too. But because they couldn’t be in the office, we brought in some consultants on the sales enablement side and we beefed up our sales force and our customer platform. SaaS is the subscription business.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

UX Studio

APRIL 6, 2023

While there are freelancers and online resources available to assist with designing a basic website, the help of a professional firm with skilled designers can make all the difference. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

While there are freelancers and online resources available to assist with designing a basic website, the help of a professional firm with skilled designers can make all the difference. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

AUGUST 14, 2023

The following are the best growth marketing strategies you can use: Create help resources for your target audience – both prospects and existing customers. Create helpful content for your audience In-app help resources are one of the most effective ways of increasing brand visibility to reach potential visitors and generate leads.

Onboarding KPIs 97

Onboarding KPIs Strategy Marketing User Testing 97

Intercom, Inc.

JANUARY 16, 2019

It’s perfect for mature startups trying to optimize existing sales resources to tap into new markets and verticals. Mark is the Chief Revenue Officer at Hubspot, a company that has created tremendous success by perfecting the inbound marketing plus sales model. Is your model primarily inbound or outbound?

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. It’s quick, efficient, and personal, meaning that customers can get the answers they need, where and when they need them.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Intercom, Inc.

OCTOBER 29, 2020

After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. And at that time, I was mostly building PowerPoint decks” After business school, I did more work in strategy consulting and realized I love building things. I love building products, building teams, building companies.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Userpilot

JUNE 22, 2022

During the Investment phase, users spend more time and resources using the product. The model was born out of years of research, practical and consulting experience, during which Nir worked with companies to help them develop products that capture users’ widespread attention. Hubspot offers free inbound marketing training.

Research Software 59

Research Software Feedback Software Customer Experience User Testing 59

Userpilot

MAY 26, 2021

All these data points gives you insight on where your users are on their journey (see image below) and helps you move them forward: See where your users might be getting stuck in your customer journey with a free product adoption consultation. User segmentation. Third-party integrations. Customer engagement automations.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

DISQO

MARCH 6, 2020

Integrated together, market research and experimentation can enable organizations to allocate resources intelligently and efficiently. You have limited resources and stakeholders simultaneously clamoring for a number of features. You can’t do everything. You have to choose amongst alternatives, each of which has their own merits.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

APRIL 9, 2020

There’s also a lot of positive feedback from companies around how Intercom is allowing them to support their customers at this time when they can’t meet them face to face, and how they’re using our different features to support large inbound volumes. And in some cases this is good news, but in others it’s not.

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

Mironov Consulting

DECEMBER 2, 2019

It’s typical for professional services firms and custom development shops to have pro ject -based resource pools. I hope you’ll see that one size does not fit all, and that understanding your current organization is essential to planning any transition. [1] 1] Professional Services Projects ? Stable Product Teams.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

Intercom, Inc.

SEPTEMBER 8, 2021

Right now, at Webflow, we’ve got one level of account executive and the majority of our opportunity is actually inbound. And lo and behold, that exact same retailer, and ironically that same exact team, came into Webflow inbound about two months ago. In fact, we’ve just started building our outbound motion.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Intercom, Inc.

JANUARY 31, 2019

” Geoffrey: As a consultant, are there particular mistakes or challenges people are coming to you with when it comes to positioning? Then, we tier the accounts, and we invest more resources in the top tiers than the at-scale activities for the lower tier. Then we also look at inbound as a separate function.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing. Today’s modern SaaS company needs a mix of inbound and outbound marketing. Inbound as the name implies means customers find you, while outbound is when you go out and find them. Inbound and Outbound Success Stories.

Research Software 76

Research Software User Testing Outbound Marketing 76

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

As an example, when I was interviewing with Amazon, I talked about my consulting experience and how coming from an industry where customer satisfaction is paramount to the survival of our business, I am already naturally bent towards thriving in an environment like Amazon, where customer obsession trumps everything else. Why or why not?

Automotive 68

Automotive Product Management Product Manager Technical Review 68

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Research from PWC a few years ago called Tech At Work shows that about 75% of leaders don’t consult their employees when they buy technological solutions. They have great ideas.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211