Consulting Messaging Outbound Strategy 
Intercom, Inc.
NOVEMBER 30, 2021
A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.
Intercom, Inc.
AUGUST 17, 2021
Proactive support is a crucial part of any good conversational support strategy, empowering you to pre-emptively deliver targeted, personalized support via messenger-based channels. For many teams, making the switch from reactive to proactive customer support can be tricky – but it’s a necessary element of any support strategy.
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Intercom, Inc.
SEPTEMBER 8, 2021
By leveraging a combination of technology and the knowledge and expertise of your team, you can anticipate customer needs and use targeted messages , banners , custom bots , and more to alert your customers to temporary issues or provide a little bit of extra help where it’s needed. Outbound Messages. Powering support at scale.
Intercom, Inc.
NOVEMBER 7, 2019
It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. At Spendesk I am currently head of sales, so my main missions are about hiring and building the sales department on one side, and I also work around like all of the go-to-market strategy.
Intercom, Inc.
JUNE 8, 2021
The pandemic has transformed the way we do business and build relationships with customers – highlighting the need for digital-first solutions and personalized, conversational messaging. Conversational support is the modern way to provide efficient, personal support at scale via messaging-based, context-rich interactions.
Intercom, Inc.
JULY 19, 2021
Conversational support is the modern way to resolve customer questions through a digital-first, messaging-based interaction. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach.
Mironov Consulting
FEBRUARY 6, 2020
Buying decisions are made quickly based on a few messages or touches. Our audience is large enough, and any one individual sale small enough, that we can run pricing or messaging or packaging experiments on live customers. Products are easy to try or test before purchase.
Expert insights. Personalized for you.
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