The Product Coalition

JULY 16, 2023

In my first official product role, which I got to after managing large dev teams and a business-related role, I managed alone a product with a development team of ~40 people. One of the first things I did, for example, was to work with the salespeople on how to sell the product.

Strategy 138

Strategy Product Management Product Manager Management 138

Userpilot

APRIL 30, 2024

In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

Analytic Tools 96

Analytic Tools Research Software Feedback Software Books 96

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 112

Research Software Weak Development Team Software Review Development 112

Userpilot

MAY 1, 2024

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Following the acquisition, he transitioned from engineering to the product team , marking a pivotal moment in his career.

Feedback Software 79

Feedback Software Analytic Tools User Testing Customer Feedback 79

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? Boston Consulting Group estimates that 70% of digital business transformation projects fail. First, the developers create a wheel. a skateboard.

User Testing 125

User Testing Feedback Software Research Software Product Research 125

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

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Weak Development Team Development Product Research Technical Review 99

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? For Linda, it all comes down to your approach to customer success.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Intercom, Inc.

OCTOBER 22, 2019

Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-making framework.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Mixpanel

MAY 3, 2019

Throughout his career, Al has focused on helping companies develop and execute digital strategies to grow their business and stay ahead of the curve. Developing a mobile product is a daunting task. This Growth process is ongoing and ever-evolving, requiring your team to continuously iterate. Poor Data Integrity.

Weak Development Team 53

Weak Development Team Analytic Tools Agile Strategy 53

The Product Coalition

FEBRUARY 24, 2023

The Scribe Product Owner A scribe is like a really poor waiter in a restaurant. A scribe just takes your order regardless, of whether it’s a good or a bad idea, they don’t add any value. A coping strategy is if you are a proxy or a scribe or even a business representative, become a developer on the team.

Weak Development Team 124

Weak Development Team Vision Customer Experience Data Visualization 124

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

The Product Coalition

JUNE 18, 2023

Photo by cottonbro studio on Pexels When I started Infinify, I told the world I am shifting to product consulting. I knew what I really wanted to do, and the way I understood the term ‘product consulting’ described it quite well. I talk about it a lot when I speak about product strategy and in the CPO Bootcamp.

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Naming User Testing Feedback Software Weak Development Team 128

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. It’s a performance study comparing factors of product teams that excel versus those that struggle.

Weak Development Team 84

Weak Development Team Product Research Reporting Tools Data Visualization 84

Mironov Consulting

FEBRUARY 12, 2022

 Can the executive team?  Are But for calendars, the scarce resource is time rather than development capacity.  Just Green: solo thinking time , planning, strategy, doing "real work" I find pie charts useful to see the overall picture.  Are fellow employees offended when I decline meeting requests?

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

The Product Coalition

AUGUST 23, 2023

More than anything, I wanted to maintain the team’s motivation. So I did what every well-trained consultant knows to do — I asked a question. A purpose we could share with the company’s leadership team, customers, and those working on the product. What does the product mean to you?” Problem solved, or so I thought.

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Weak Development Team Customer Experience Technical Review Customer Feedback 130

Roman Pichler

APRIL 19, 2017

It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Additionally, keep an eye on market developments, new trends and technologies, and the competition. But that’s not all.

Leadership 163

Leadership Weak Development Team User Testing Product Research 163

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Eventually, he managed the entire product from the execution standpoint, while I focused on the strategy and long-term planning. It turned out that hiring him long before I thought I would need him was a great thing.

Product Management 164

Product Management Product Manager User Testing Weak Development Team 164

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. He’s now a consultant, speaker and writer. Negative – where launches are so bad they get rolled back. Steps, that develop the ideas and test them. Three Types of Launch. Enter GIST.

Framework 166

Framework Weak Development Team Customer Experience User Testing 166

Gainsight

APRIL 14, 2022

Transforming your customer success strategies into revenue-driving operations takes more than additional customer success managers. Expanding the team is not always the right answer to address scale and impact. They are the driving force of any CS team. Often, it’s about leadership. Why CS Ops? Why CS Ops? That’s great!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Weak Development Team 52

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

Branding 94

Branding User Testing Product Research Data Visualization 94

The Product Coalition

JULY 28, 2020

Users can bounce because of multiple reasons such as poor design or poor content and/or product messaging. Rafayel Mkrtchyan is a product management consultant who helps companies improve their product discovery and delivery processes. If you enjoyed this article, please hit that clap button to help others find it.

User Testing 112

User Testing Product Research Product Marketing Testing 112

Johanna Rothman

DECEMBER 2, 2022

Teams might feel pressure from a too-large backlog or too-long roadmap. Especially if you've only had team experience and brief team facilitation, such as Scrum Master, experience. Especially if you've only had team experience and brief team facilitation, such as Scrum Master, experience. Most cannot. Tall order.

Agile 109

Agile Customer Experience Weak Development Team Consulting 109

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Intercom, Inc.

OCTOBER 26, 2018

Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business. Some sales teams consider a customer success manager as the post-sale counterpart of an account executive. The role of customer success teams.

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Onboarding KPIs Customer Experience Weak Development Team User Testing 123

The Product Coalition

MARCH 10, 2023

Outcomes over Outputs has been mentioned by many, and it was reportedly made popular by the innovation consultants, Joshua Seiden and Jeff Gothelf. If that’s true, then Kudos to Jeff and Josh for the great marketing strategy. Outcomes are a team effort so harder to take credit for. Outputs aren’t bad.

Weak Development Team 118

Weak Development Team Reporting Tools Customer Experience Advertising 118

Johanna Rothman

AUGUST 11, 2022

Many agile teams and product leaders assume they can make many product decisions on their own. ” However, as the teams work together and explore the product, they assume they can decide on the designs and architecture. Product leaders assume they can plan and replan the product backlog, based on the team's learning.

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Fractional CTO Data Visualization Weak Development Team Product Research 103

Mironov Consulting

JUNE 30, 2017

Let’s call it the software development deli counter problem. Likewise, sales and business development teams (especially in enterprise companies) are hired and paid and rewarded for bringing in large deals. Which takes us to this chain of reasoning: “I don’t remember what’s in the development pipeline.”

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Mironov Consulting

JULY 25, 2018

Many infrastructure development teams don’t have a product manager, or have a fractional product owner/analyst working primarily on detailed technical requirements. Said another way, great development teams want to work on great technical problems. Product managers and development teams solve different problems.

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Weak Development Team User Testing Product Management Product Manager 87