The Product Coalition

DECEMBER 13, 2021

The important attributes can be- Feature details (high level) with a clear set of outcomes Associated risk: Technical, financial, social, compliance, etc Success measures: Lead only (refer to success measure section) Defined cadence Tricks/tactics: Make data the backbone of the startup for all dimensions.

Framework 148

Framework Startups User Testing Onboarding KPIs 148

Gainsight

AUGUST 5, 2022

Solutions Consultant or Presales Engineer: The role of a Solutions Consultant or Presales Engineer is a Sales collaborative role. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Bain Public

AUGUST 22, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. Based in Montreal, Bain Public is a digital product consultancy. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. Based in Montreal, Bain Public is a digital product consultancy. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. Based in Montreal, Bain Public is a digital product consultancy. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. Based in Montreal, Bain Public is a digital product consultancy. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Userpilot

JANUARY 24, 2022

To prevent this problem, it’s advisable to fill any empty states with demo content. Examples might be: If your product requires a complicated technical integration before it can add value. Next, consult your product analytics tool. Sounds like less of a Wow Moment and more of a feeling of overwhelm! What was your mission?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Mind the Product

FEBRUARY 24, 2017

It’s partly because few companies that hire PMs attend university careers fairs and so careers advisers and tutors are not aware of or familiar with the role. As a result, a lot of promising candidates are being lost to more traditional graduate careers that require similar skills, such as consultancy.

Technical Advisors 105

Technical Advisors Software Engineering Technology Positioning 105

Userpilot

JULY 9, 2021

The Lean Product Playbook by Dan Olsen is a practical guide on implementing the Lean Product methodology based on years of Olsen’s consulting work. Since then Lena has worked on multiple entrepreneurial projects, consulted in product management, and self-published the book The Making of Product Managers. 5 out of 5. 4 global ratings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

MAY 29, 2018

Brant previously authored The Entrepreneur’s Guide to Customer Development, the first purpose-written book to discuss Lean Startup and Customer Development concepts and he is the Co-Founder of Moves the Needle, which has advised the innovation practices of such leading companies as GE, Intuit, Capital One, ING and Cisco.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Userpilot

OCTOBER 7, 2021

They're actually quite linear, which is the sort of product tour that we've advised readers of this blog to stay away from numerous times in the past. Since the demo isn't very instructive, the best place to learn about Pendo's segmentation options is by consulting their resource center article on the subject.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Gainsight

OCTOBER 1, 2021

Others were consultative, or they advised about technical needs. Over time, CS evolved when more CSMs and CS leadership looked to improve and standardize its practices, processes, and procedures. . In the beginning, CS Ops roles were in flux. There were ops people answering emails, almost as a form of support.

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. An existing employee can serve as the DPO, or you are also allowed to get an external consultant in to cover this role.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Mind the Product

JULY 10, 2017

For example, a local startup team I consult for are developing their web app in-house while outsourcing their mobile development team of 12 to Poland. I would recommend this model if you have no technical or product management background. A low-hanging fruit for outsourcing is anything that can largely be done in isolation.

Weak Development Team 105

Weak Development Team User Testing Technical Advisors Product Research 105

Modus Create

MAY 11, 2020

For example, blend a small team of internal employees and external consultants and let them use digital tools of their choice, see what’s happening and which are the possible security threats. Technical debt is a very common concept in the development teams, but there are other kinds of debt: product, business, and strategic debt.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Gainsight

APRIL 18, 2022

Ian believes that his journey of understanding rapid growth and change evolution comes from a deep background working as a consultant and within various companies like Sybase and Red Hat. At Red Hat, he transitioned a technical support team into a customer-focused team. Ian soon put his thoughts into practice.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Intercom, Inc.

JANUARY 14, 2021

I got my master’s in computer science back in Prague, then I ventured into the world of consulting and spent several years at Accenture. You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks. I was into math and physics, and that led me to computer science.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. They had spent a lot of time choosing the technological stack and discussing technical solutions with outside consultants.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

MARCH 11, 2020

Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Ignoring technical debt: The Development Team is not demanding adequate capacity to tackle technical debt and bugs during the Sprint. Read more on technical debt and Scrum.) Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Usersnap

JUNE 15, 2023

So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place. They can act as consultants or advisors to help project managers or engineers hit their KPIs. Identify bugs and technical issues. Assess how users are responding to it.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

UX Studio

JANUARY 24, 2024

But I also advise designers not to oversee the business side of the relationship. I was a consultant, not part of the company. But I [00:16:00] also advise designers not to oversee the business side of the relationship. Learn to understand limitations, technical limitations. So I was quite surprised, I must say.

Research Software 63

Research Software Feedback Software UX User Testing 63

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. For social media consulting, consider Siarza Social Digital. And consulting. Beyond design and development, NB Communication offers the following services: Strategy consulting.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

eG Innovations

JULY 2, 2021

Detailed diagnosis information is also collected along with the metrics and stored in the database, so administrators and consultants can analyze the performance offline without any access to the target Citrix infrastructure. What is [eG’s] Standard SLA for technical help required for customer? link] gives some information.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Business of Software Conference

NOVEMBER 26, 2018

They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. And I would not advise using this approach if you’re in that 15 to 20 percent range. You want to create as rich a profile as you can have your High Expectation Customer, but let me give you some examples.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103