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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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What is Digital Transformation Consulting?

Modus Create

The world of consulting is often associated with truckloads of jargon. Similarly, the world of technology is no stranger to its own stream of techspeak. Today, let’s simplify one such concept – digital transformation consulting. What Is Digital Transformation Consulting? What Is Digital Transformation Consulting?

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority.

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Solving Product Development Challenges With Product Review

Mind the Product

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

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Authoring “Docker for Developers” for Packt Publishing

Modus Create

Docker for Developers is perhaps the most comprehensive source of information on all things Docker and a wide range of technologies associated with Docker and deployment in the cloud. In a consulting company like Modus, we tend to work on a variety of projects using several different technologies.

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How to Prepare for a Solutions Architect Interview

PMLesson's Ace the PM Interview

Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem. As a solutions architect, you're the main technical resource for your company's sales team, and can provide a critical job function in a company's growth. You’ll go through many rounds, each 30 - 60 minutes long.

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SaaS is Helping to Re-engineer the Caregiving Service in Farming

The Product Coalition

Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. You know, we’re in a technological age where we can be applying some tools to this. His father led a veterinarian clinic.