The Product HQ

JUNE 1, 2024

That’s why they also have to take in feedback and requests regarding the product strategy and product development process. Strategy Software product managers also have to work on the product strategy by bringing the product vision to light. That includes working with cross-functional teams and managing all of them simultaneously.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Userpilot

APRIL 30, 2024

He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Marty Cagan is the founder of the Silicon Valley Product Group (SVPG), a consultancy firm that helps companies build successful products.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Amanda Ralph Product Management Consultant.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. This makes it more important than ever to create products people actually want to use.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

The Product Coalition

OCTOBER 20, 2023

One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. Technology (35%) and consulting (30%) are the other two industries utilizing AI more frequently. AI can provide marketers with greater insight into consumer requirements, behaviors, and journeys. billion U.S.

Data Visualization 102

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 102

The Product Coalition

DECEMBER 13, 2021

The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. Continuous experiments and user research, a part of D&F act as a preventative layer and bring stability while de-risking the product to save time, effort and money.

Framework 146

Framework Startups User Testing Onboarding KPIs 146

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. Failure to meet these expectations can lead to customer churn and missed opportunities. reduced processing time by 50%), improved customer satisfaction (e.g., boosted sales by 20%).

Enterprise 120

Enterprise Research Software Feedback Software Strategy 120

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. They believe so strongly in their vision that they assume it’s universally appealing. This belief makes you disregard market research because you feel you already know everything customers want.

Branding 92

Branding User Testing Product Research Data Visualization 92

Product Management Unpacked

JUNE 21, 2021

From Digital Business Integration Consultant to Product Management Student at CMU. After graduating with a bachelor’s in Information Systems and a minor in HCI, Pranita worked as a Digital Business Integration consultant. Pranita was a perfect fit for Home Depot. But what do our online customers want from Collections?

User Testing 134

User Testing Research Software Feedback Software Data Visualization 134

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Gainsight

FEBRUARY 28, 2024

Their dedication to revolutionizing customer experience. These leaders, embody a new era of Customer Success (CS) and Community leadership, where innovation and empathy converge to redefine customer satisfaction. In a world where customer retention reigns supreme, their insights are invaluable.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Userzoom

MARCH 27, 2018

Learn about best practices for accessibility testing from two leading companies in their industries. Lots of companies want to conduct accessibility evaluations by conducting usability testing for people with disabilities. Before running an accessibility test, you can make sure your site meets fundamental accessibility guidelines.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Mind the Product

JANUARY 4, 2018

But when it comes to customer loyalty, millennials are different. Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems.

User Testing 110

User Testing Customer Experience User Experience Customer Feedback 110

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Business of Software Conference

MAY 9, 2022

April blames consultants in Silicon Valley for propagating the myth that a story that works for VCs will work in a sales situation and for attracting employees into your company. How are vision, strategy, and positioning related? In a startup there’s a vision of where we think the company is going to be in like 5-10 years.

Vision 52

Vision Positioning Strategy User Testing 52

Userpilot

JUNE 12, 2024

They manage software development teams by correctly interpreting the product manager’s vision into actionable tasks. Use feedback to enhance the product : One must stay updated with changing customer preferences to succeed in this industry. It can help you work seamlessly with stakeholders and avoid getting overwhelmed.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

FEBRUARY 3, 2023

My first job I was working in the Group health actuarial team to analyze customer health claims data and developing pricing for current-year policies. And so, I set the following vision and mission for myself Vision: Be an honest and empathetic individual and create a definitive impact on people.

Product Research 114

Product Research User Testing Product Management Product Manager 114

Intercom, Inc.

NOVEMBER 5, 2020

That halcyon vision feels very distant now. Looking at these photographs today, they feel like a particularly fitting metaphor for the state of the store in 2020. All of this is to say that many malls have “died” because they’re no longer fit for purpose and simply don’t have the footfall to remain economically viable.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. Without vision and looking ‘ahead’ it’s easy to get bogged down in ‘urgent’ low-impact tasks. There’s no time for actual conversations with users that would reveal new opportunities.

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

Userpilot

AUGUST 16, 2022

You need to ensure it is the right fit for your team. Userpilot allows you to segment customers and establish custom goals for each segment. You can also track what percentage of users have completed each goal. They develop a sense of purpose and can get some self-feedback from the results of their work.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

Bain Public

APRIL 15, 2018

But this is an article about your CEO’s duty to set a vision, to define why your company exists. For some product managers, the thought of talking openly about the void left by a missing vision statement is paralyzing. Without it you can't be vision-driven. You assumed there was a vision. He seems busy.

Vision 56

Vision User Testing Product Management Product Manager 56

The Product Coalition

DECEMBER 6, 2023

When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. I sat with an entrepreneur who was helping me with market research for the work I do with startup founders and explained to him what I do. Many people confuse strategy with a general direction or vision. You are not alone.

Product Strategy 105

Product Strategy Research Software Strategy User Testing 105

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. On-premise software management tends to involve more client-specific customization because each client installs their own version of the software.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Mom Test by Rob Fitzpatrick is the ultimate guide to talking to customers as a product manager and includes sample scripts and questions you can directly use in your customer interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? An exceptional user onboarding experience can make all the difference for your SaaS company's growth. In this article, we've compiled the 10 must-read onboarding books that'll enable you to transform your user onboarding strategies.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Research Software Books 98

The Product Coalition

JULY 12, 2022

Either a client doesn’t yet have a clear vision for a product, or they don’t need a product to be built at all. On the other hand, the purchasing power of consumers in the niche is, in reality, much less than you expect, and making the product commercially successful will be very difficult. There are two opposite risks here.

Research Software 110

Research Software Weak Development Team Software Review Development 110

Intercom, Inc.

AUGUST 18, 2022

She creates front-end libraries, a role that perfectly suits her given her life-long passion for user experience, design, and building things. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. It was love at first click. How are you going to get there?

Engineering 204

Engineering Software Review Technical Review User Testing 204

Mind the Product

OCTOBER 31, 2019

But I’ve found that by building relationships, setting the future vision, and having faith in your capabilities as a product manager you can carve out a place for yourself. Designers reached out to domain experts from other teams to drive requirements without consulting the product team. And it meant the team could start trusting me.

User Testing 86

User Testing Product Research Data Visualization Banking 86

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Bain Public

APRIL 28, 2020

It’s now more important than ever to scan the external environment for signals, look across the market for unmet customer needs, identify significant opportunities about to unfold as well as seize them, integrate them and make use of them commercially. What’s the difference between market sensing and market research, you ask?

User Testing 52

User Testing Marketing Customer Feedback Product Research 52

Usersnap

JULY 28, 2020

Having a great SaaS name places you in a great location on this map, closer to your target customers and farther away from your competitors, which is exactly what your unique brand needs. Basically, the best SaaS name understands and speaks the customer’s language, and if you’re not sure how to do that, then keep reading!

Naming 52

Naming Feedback Software User Testing Product Research 52

The Product Coalition

JUNE 24, 2020

a PMM or Strategic PM is more likely to deal with users, and a Technical PM is more likely to deal with a solution architect or DevOps engineer), but it is extremely important for all. Any type of product manager needs to be able to put themselves in the shoes of the user as well as all of their stakeholders. the post-it note.

Research Software 148

Research Software Analytic Tools Product Research User Testing 148

Mind the Product

DECEMBER 2, 2020

and consumer science (how do you experiment in order to learn, and learn fast?), That can provide a fuzzy vision of the future, which by the way may not be right, but it stops it all being chaos. Gibson on Product Strategy, Consumer Science and Culture. Gibson on Product Strategy, Consumer Science and Culture.

Product Research 100

Product Research User Testing Feedback Software Technical Review 100

Userpilot

JULY 30, 2021

The product manager role is responsible for understanding what customer problems to solve and what success looks like for a product. The upsides of product management include the fact that every day is different, you get to work with technology, it sets you up to be an empathetic leader and you get to see customers use what you created.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

UX Studio: Product Management

OCTOBER 9, 2021

Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. In July, we interviewed four UX researchers from Hungary. Our goal was specifically to focus on how UX Research as a profession has changed in Hungary.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Intercom, Inc.

NOVEMBER 2, 2020

The start of any journey begins with consulting a map. Here are some common challenges you might encounter: Subjective preferences: Everyone disagrees over whose personal vision of the system represents the best or truest version. It probably happens all the time in Design Crit when giving UI feedback. Can we make this simpler?

Feedback Software 289

Feedback Software User Testing Customer Feedback Customer Experience 289

Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. She’s currently a consultant, speaker, and teacher in product management. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116