Userpilot

AUGUST 5, 2023

Planning the process helps to align your teams with the same goals during data collection, tracking, and implementation. Define your tracking goal Your first task is clearly defining your tracking goal so that your team has a set direction. Below is an example of a feature analytics dashboard by Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

UserVoice

JULY 28, 2017

Task Management Tools for Product Managers. What it is: Trello is a project management tool that’s intended to keep groups organized, but it also works well for personal to-do list tasks. What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects.

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. I’m of course being facetious, but you get my point).

Data Visualization 105

Data Visualization Weak Development Team Technical Review Software Review 105

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. To give you the necessary focus, develop target user personas.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. It allows product managers to see how many users return to the product over a period of time. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 8, 2021

UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. Code-free workarounds can 2x your feature adoption despite bad UX. Besides, in a lot of companies UX debt is a controlled management concept. What is UX debt?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Product Solving

JUNE 10, 2020

Join hundreds of other entrepreneurs, product managers, and developers in leveling up your product building skills. This isn’t a bad thing, you want everything about your product to be perfect. But perfectionist tendencies can get in the way of enabling your team to flourish. How do you do this?

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Weak Development Team White Paper Reporting Tools Vision 52

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Some industries like SaaS will have an average NPS of 30.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Userpilot

NOVEMBER 21, 2023

We also share some best practices for product managers on how to pull off a successful product launch. Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience.

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Product launches User Testing Product Research Analytic Tools 104

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. However, we’ve had a great team. People do have dashboards and we’re all checking how companies are performing and that kind of stuff.

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Data Visualization Analytic Tools Research Software Reporting Tools 151

Folding Burritos

FEBRUARY 22, 2016

You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. People in the organization start to realize there should be reasons behind product decisions, avoiding an ad-hoc development culture. We’ll keep working on this on our next development cycle.”.

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Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Coalition

JANUARY 28, 2019

It can become even more difficult as a product manager as you’ve instrumented your products and are constantly paying close attention to the huge variety of metrics that are available to us. Our team is often asked the same. In a multiple page dashboard of metrics, what are the important things? Of course not.

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Data Visualization Product Management Product Manager Customer Experience 66

Reveal

OCTOBER 14, 2021

We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market. What Is a Modern Analytics Application?

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Analytic Tools Data Visualization Research Software Reporting Tools 59

Gainsight

MAY 23, 2023

It’s not just a team. In other words, you’re talking to Sales, you’re talking to Customer Success, you’re talking to the support team. But if you just keep doing the same things the same way, you’re just going to burn your team out.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

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Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

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Reporting Tools Data Visualization Software Review Technical Review 211

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. We’ve long been the most intuitive analytics tool in the market—ask your product team colleagues How does this compare to GA4?

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Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

eG Innovations

FEBRUARY 18, 2021

When any product is developed, there are assumptions made. The main users of the monitoring solution are, of course, the IT operations folks, who are responsible for handling and fixing any problems that occur. Dashboards and reports available to each persona must match their areas of interest. Why Does it Matter?

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Enterprise 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Francesca is a Product Manager. Meet Francesca.

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Data Visualization UX Analytic Tools Reporting Tools 137

Reveal

DECEMBER 13, 2021

The way that diseases are discovered, how effectively patients are treated and, even how hospitals utilize their resources so that care teams can coordinate and perform. Data analytics in healthcare is intended to be applied to every aspect of patient care and operations management. Population Health Management.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Userpilot

MARCH 18, 2021

Why does retention management take so much time and effort? Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 15, 2020

Prevent churn by helping your users develop habits that set them up for success: fostering good patterns of usage, and correcting bad user habits (using NPS and behavioral data to see what sets the happy and unhappy users apart). We’ll sort them by the goals, of course. Achieve expansion revenue with upgrades. But hey, don’t.

Onboarding KPIs 81

Onboarding KPIs Strategy Customer Experience User Testing 81

Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. At Square, I manage a product called Square Invoices.

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User Testing Customer Feedback Data Visualization Customer Experience 195

UX Studio: Product Management

SEPTEMBER 19, 2019

Having an established UX design process can save you time, energy, money and can also save you from a bad headache. The question now of course can come up: how we do it then? Kick-off in progress with the HBO team. In case one of the stakeholders (client, developers, etc.) We usually use Pinterest dashboards.

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UX User Testing Research Software Feedback Software 84

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. 1] For industrial hardware, the development/design cycle is separate from the manufacturing cycle.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

JANUARY 18, 2021

See if you can relate to the following story: Simon is looking for a new project management tool for his SaaS company. He’ll probably tell all his friends in SaaS project management to avoid this tool like the coronavirus. In other words, activation is what all product managers dream of achieving. Big difference.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

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User Testing Customer Feedback Customer Experience Strategy 177

Userzoom

DECEMBER 17, 2019

Andy Budd, Managing Director, Clearleft. Some stakeholders need to see the effects on the team to really appreciate the value, which is where design sprints come into play. When new to a project or team, conduct key stakeholder interviews. ” Communicate the right message to the right people. ” Sell the value of UX.

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User Testing Research Software Product Research Customer Feedback 122

Userpilot

JANUARY 19, 2021

In a survey we conducted with product managers (mostly in the software industry), we found that the overwhelming majority of SaaS companies focus on product usage metrics and their app’s stickiness to measure their customer engagements. Word of mouth in customer development calls. This of course, leads to higher customer engagement.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

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Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

APRIL 2, 2020

You could provide detailed help docs, or you could send out an email course to new users. You could even have your CS team manually teach every new user how to use your product. But let’s face it, those approaches either ask too much of your users, or too much of your poor CS managers. Explain the benefits.

Research Software 75

Research Software Education Customer Experience User Testing 75

Gainsight

OCTOBER 17, 2019

Admins, of course. In this blog—part one of a three-part series—we’ll take a look at this important user group, discuss how this ecosystem of SaaS tools has created admin archetypes and provide you with some tools to successfully manage the right metrics to improve those admin relationships. What’s their story?

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Reporting Tools Customer Experience Data Visualization Customer Feedback 40

Userpilot

APRIL 9, 2020

So it’s safe to say that microsurveys are an integral part of the product development cycle. Of course, the problem here is that it doesn’t scale. we are organising a Virtual Summit for Product Managers. This helps the Product team understand the context behind the feature request. The end result? Wanna speak?

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UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. So by this point, I was actually managing the windsurfing school. [00:07:00]

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User Testing Feedback Software Research Software Data Visualization 66

Userpilot

MAY 26, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

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Feedback Software User Testing Customer Feedback Data Visualization 52