Roman Pichler

OCTOBER 5, 2021

One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. Another time, I was asked to help a team of a major charity in the UK whose task was to create a new website for their fund-raising campaigns. The Product Backlog is Too Big.

Weak Development Team 330

Weak Development Team Customer Experience User Testing Feedback Software 330

Roman Pichler

APRIL 19, 2017

Stating a list of wholesome qualities is easy, of course. It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. As Superman puts it, “You are much stronger than you think you are.

Leadership 189

Leadership Weak Development Team Product Research User Testing 189

Product Innovation Educators

JULY 2, 2018

However, they can also pick up some bad habits along the way. Some bad habits may be from a lack of knowing better but others come from routine and a “this is how we do it”-sort of mentality that too often develops over time in many organizations. 11:03] How did you begin working with bad habits?

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Weak Development Team Certifications Product Manager Product Management 168

Lenny Rachitsky

MAY 27, 2025

For more: Lenny’s Podcast | How I AI | Lennybot | Lenny’s Reads | Courses | Swag Subscribe now Annual subscribers now get a free year of Bolt, Perplexity Pro, Notion, Superhuman, Linear, Granola, and more. Leadership impacts virtually all worker sentiment dimension s. Subscribe now.

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

Mind the Product

MARCH 10, 2020

As a product leader, what qualities do you need to cultivate to be able to ensure your team performs to the best of its abilities? Recently I’ve been thinking a lot about teams – what is a team, team formation and development, cross-functional teams , and leading teams.

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Weak Development Team Data Visualization Feedback Software Reporting Tools 184

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. What the Scrum Master Should NOT Do.

Reporting Tools 369

Reporting Tools Weak Development Team Feedback Software Product Research 369

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

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Product Research Data Visualization Customer Feedback Weak Development Team 291

Lenny Rachitsky

JANUARY 14, 2025

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now I talk a lot on my podcast and in this newsletter about the correlation between successful companies and an obsession with velocity. Her background is in developer tools and distributed systems.

Product Research 130

Product Research Research Software Data Visualization Reporting Tools 130

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy. The best roadmap is worthless if the people required to develop, market, and sell the product don’t buy into it.

Roadmap 370

Roadmap Agile Technical Review Weak Development Team 370

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

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Weak Development Team Development Analytic Tools User Testing 138

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

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Product Manager Product Management Weak Development Team Management 259

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Theyre problem-solvers.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

The Product Coalition

NOVEMBER 12, 2024

Because when we don’t ground our roadmaps in the fundamentals, things can quickly go off course. It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles —  What are the fundamental truths of product development? Of course, I’d be both excited and intimidated. Trust, outcomes, value?

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Roadmap Automotive Product Research Feedback Software 111

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

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Feedback Software Analytic Tools Technical Advisors Strategy 372

Mind the Product

FEBRUARY 25, 2020

It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.

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Weak Development Team User Testing Workshop Magazine 169

Roman Pichler

JULY 8, 2024

You can, of course, use more gradients if you wish to, but I find that in practice, the five options in Figure 2 are usually enough. This approach makes it easier to reach unanimity and consent without making weak compromises. 4] As its name suggests, the coach supports and coaches the product team.

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Roadmap Product Strategy Strategy Weak Development Team 270

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

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Roadmap Weak Development Team Leadership Research Software 188

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

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Weak Development Team Customer Experience User Testing Customer Feedback 171

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

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Weak Development Team Product Research Workshop Customer Experience 156

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. To my mind, these are the most important parts.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

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Reporting Tools Technical Review Data Visualization Research Software 222

The Product Coalition

DECEMBER 21, 2021

Unfortunately internal promotion isn’t always positive A quick disclaimer: I’m a huge advocate of career development and internal promotion. Product Management is a leadership role which is difficult to ‘start small’. What are the experienced chefs doing, and how does the kitchen work as a team? What job titles do you use?

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Product Manager Product Management Weak Development Team Management 195

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Value Proposition.

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User Testing Reporting Tools Research Software Product Research 182

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). This reflects confusion about what product managers do (and how we really add value), and often poor role definition where product managers are also project/program managers or engineering leads.

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Weak Development Team Research Software Reporting Tools Development 134

The Product Coalition

JULY 25, 2021

The answer is, of course, yes?—?most Even people with a developed growth mindset?—?ones No one likes to see their gaps pointed to, and for people who don’t have a developed growth mindset, it’s twice as hard. Negative motivation : explain to them that if they don’t grow, something bad will happen. Really really want it.

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Weak Development Team Product Manager Product Management Outbound 158

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Join the support team and answer a few tickets yourself.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Intercom, Inc.

OCTOBER 22, 2019

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. For LB, this means having a consistent, well-defined rallying cry for her team to get behind. Improve your organization, not just your team.

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Weak Development Team Inbound Outbound Management 123

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. It was kind of the luck of the draw.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

UserVoice

JULY 28, 2017

Product management intuition is still a great thing to develop, but statistics and analytics will help you hone your product sense and justify your decisions to stakeholders. The right product metrics give us a read on the health of our product, help us identify strengths and weaknesses, track improvement over time, diagnose problems, etc.

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Data Visualization User Testing Customer Experience Reporting Tools 252

People-First Product Leadership

APRIL 30, 2025

This proactive approach can spark valuable conversations and align your team's efforts. Which is truly too bad as research shows organizations encouraging authentic self-expression see 28% lower turnover rates and 16% higher engagement. Coaching mindset : Guide your team to find solutions instead of solving every problem yourself.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. Over the course of her long tech career she has worked at Yahoo! She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg.

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Technical Review Weak Development Team Travel Product Research 235

Mind the Product

JUNE 28, 2019

An inquiry was of course launched into what went wrong, and more importantly, who was to blame. Of course such things are common on any failure to launch a product as well. Shipbuilding in 1628 was not unlike the way many agile software development teams operate. So what did go wrong? The Engineering Process.

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Weak Development Team User Testing Product Research Agile 166

Mind the Product

MARCH 31, 2020

In this blog post, we revisit an episode of Mindset in which Singapore-based Tamara Moona, Associate Director of Product at Pivotal Labs , and Priscilla Nu, Head of Digital Experience and Design at SP Group , share their advice on developing organisational alignment and tackling issues with stakeholders. Stakeholder management – 12%.

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Weak Development Team Workshop Customer Experience User Testing 178

The Product Coalition

NOVEMBER 24, 2020

The role of a Scrum Master is primarily one of servant leadership?—?or or “true leadership”?—?and A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. and coaching. It is not a mere management role.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

UX Planet

FEBRUARY 5, 2025

Of course, the latter are rarely product designers. Last but not least, in customer-oriented and agile teams, decision-making criteria are often narrowed down for efficiency to a single question: What business value does this bring to the customer? Co-creation should emerge through listening and dialogue.

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Technical Advisors Analytic Tools Feedback Software Reporting Tools 77