Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I hate definition wars.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Intercom, Inc.

JULY 11, 2025

This question has led us to develop what we call “heartbeat metrics” – vital signs that instantly tell us if our systems are truly serving their purpose. It might be a database failover, a misconfigured fleet, or a bad code change – it doesn’t matter. What’s a heartbeat metric? Modern systems are complex. Ties directly to our SLA.

Reporting Tools 104

Reporting Tools Weak Development Team Customer Experience Messaging 104

BrainMates

JUNE 17, 2025

How Great Product Teams Deliver Strategic Impact By Kathryn Shepherd-King At a Glance Great Product Teams Don’t Just Ship Fast. But great product teams play a bigger game. Product teams are great at developing a vision, but not always at aligning it. They Deliver Strategic Impact. It’s designed.

Weak Development Team 52

Weak Development Team User Testing Roadmap Product Research 52

Alchemer Mobile

NOVEMBER 13, 2024

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. By identifying friction points, CES highlights areas that teams can streamline to improve overall customer satisfaction and retention. Customer satisfaction surveys are more powerful than you might think.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

UX Planet

JULY 2, 2025

How to plan a dashboard people will use: 10 Key Steps Dashboard user interface elements in light and dark modes Our team has built dashboards for a wide range of businesses, and we’ve picked up a few key insights along the way. Start by organizing the requirements gathering process for yourself, developers, and designers.

Data Visualization 87

Data Visualization Dashboard Analytic Tools Feedback Software 87

The Product Coalition

NOVEMBER 12, 2024

Because when we don’t ground our roadmaps in the fundamentals, things can quickly go off course. It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles —  What are the fundamental truths of product development? Of course, I’d be both excited and intimidated. Trust, outcomes, value?

Roadmap 111

Roadmap Product Research Automotive Feedback Software 111

Tyner Blain

MARCH 20, 2025

Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. First, the scope of work has already been defined and the team is being asked to deliver it. This is an order-giver / order-taker pattern. This is clearly insane.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers. This brings us to the nextsection.

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

UX Planet

JUNE 17, 2025

Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design. You read this correctly: performance was better with the bad font. That’s not bad design — it’s a conscious transfer of complexity to where it can be best handled.

Research Software 90

Research Software User Testing B2C Weak Development Team 90

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 62

Feedback Software UX Weak Development Team Research Software 62

Messages that Matter

AUGUST 26, 2024

Start the message creation process by selecting two or three of your most engaged channel partners to a team to do the work plus your best partner manager. Make sure channel partners on the team will be able to gather information from at least one customer and ideally two or three. What are our product’s strengths and weakness?

Messaging 40

Messaging Product Research Weak Development Team User Testing 40

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Lenny Rachitsky

MAY 27, 2025

For more: Lenny’s Podcast | How I AI | Lennybot | Lenny’s Reads | Courses | Swag Subscribe now Annual subscribers now get a free year of Bolt, Perplexity Pro, Notion, Superhuman, Linear, Granola, and more. People with great managers are 48% more engaged than those with poor managers. Subscribe now. vs. 16.9%).

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

People-First Product Leadership

APRIL 30, 2025

This proactive approach can spark valuable conversations and align your team's efforts. Which is truly too bad as research shows organizations encouraging authentic self-expression see 28% lower turnover rates and 16% higher engagement. Coaching mindset : Guide your team to find solutions instead of solving every problem yourself.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

UX Planet

NOVEMBER 4, 2024

Let’s first look at what bad usability could be costing you, and how it could benefit your organisation. Potential negative impacts Here are some potential impacts of poor usability: Loss of business  — if your website is hard to use, some visitors will abandon it for a competitor.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

UX Planet

FEBRUARY 5, 2025

Of course, the latter are rarely product designers. Last but not least, in customer-oriented and agile teams, decision-making criteria are often narrowed down for efficiency to a single question: What business value does this bring to the customer? Co-creation should emerge through listening and dialogue.

Technical Advisors 72

Technical Advisors Analytic Tools Feedback Software Reporting Tools 72

AB Tasty

JULY 3, 2025

This slow ramp-up helps teams catch critical issues early and protect user experience. Given today’s fast-changing environment, Lukas believes that roadmaps should be treated as flexible guides rather than rigid plans: “I think roadmaps aren’t necessarily bad, but they should acknowledge the fact that there is uncertainty.

User Testing 59

User Testing Data Visualization Research Software Analytic Tools 59

Userpilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Lenny Rachitsky

MAY 6, 2025

For more: Lenny’s Podcast | How I AI | Lennybot | Lenny’s Reads | Courses | Swag Subscribe now Annual subscribers now get a free year of Perplexity Pro, Notion, Superhuman, Linear, Granola, and more. Start demonstrating how you’ll solve their specific problems for the company/team. Subscribe now.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

Roman Pichler

MARCH 3, 2025

Listen to the audio version of this article: [link] Product Teams: Benefits and Challenges A product team is a group of people who collaborate effectively, have ownership of a product , and are responsible for achieving product success. 2] Unfortunately, its not uncommon for product teams to struggle.

Weak Development Team 209

Weak Development Team Product Research Research Software User Testing 209

Product Innovation Educators

DECEMBER 30, 2024

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.

User Testing 156

User Testing Research Software Customer Experience Certifications 156

Sequent Learning

JUNE 16, 2025

We need to talk about the biggest lie in software development. For decades, we’ve been sold a story: “Waterfall bad, Agile good.” The Strawman We Love to Hate Most developers who trash “Waterfall” are attacking a caricature that never existed. “Do it twice.” Sound familiar?

User Testing 40

User Testing Feedback Software Weak Development Team Agile 40

People-First Product Leadership

MAY 14, 2025

As I waited to speak with the exec team, my mind buzzed with voices: You got this. You're an internal team, each part with its own perspective and purpose. Don't show any signs of weakness!" This shift allows for more thoughtful and effective leadership guidance, leading to better team dynamics and outcomes.

Development Team Review 40

Development Team Review Weak Development Team Systems Review Technical Review 40

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” For Tony and the team, this was a gut-wrenching experience.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

Productside

APRIL 30, 2025

Productside | Product Management Courses & Training Your Product Management Career Isn’t Dead (But It Might Need a Rethink) If youve scrolled LinkedIn lately, youve seen the headlines: AI is coming for your job. Entire teams, downsized. Schedule standing chats with customer-facing teams. Product roles are being cut.

Product Research 177

Product Research Weak Development Team Research Software Product Management 177

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. Cursor and other AI-native integrated development environment (IDE) tools are rapidly emerging. 90% of respondents use ChatGPT regularly.

Data Visualization 142

Data Visualization Analytic Tools Research Software Reporting Tools 142

UX Planet

OCTOBER 22, 2024

Anyone in Product Ownership related discipline or those affiliated with Development, need to be aware of the time it takes to go through Research, Ideation, Iteration, before the subsequent steps of the Design Thinking process can occur (this impacts sales strategies, go to market strategies, communication outreach, just to name but a few tasks).

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

Product Talk

MARCH 12, 2025

Sometimes youre early in your discovery journey and youre still developing your understanding of the opportunity space. And sometimes customers are set on telling you a specific story and nothing you say or ask them will veer them off their course. But this doesnt mean that everything that they suggest is a bad idea.

Feedback Software 155

Feedback Software KPI User Testing User Friction 155

Userpilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. It tried a lot of tactics like referral programs, but one of them is that it allowed volunteers to create language courses and share them with their network, creating a viral loop in the process. Note: Duolingos referral program was good, but didnt achieve enough virality.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Userpilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

NOVEMBER 10, 2024

The quote is attributed to Ford himself for the first time in a letter sent to the UK publication Marketing Week in 2001: “Being market-led implies being led by the consumer — and consumers are bad at coming up with innovations (Henry Ford’s quote: “If I had asked my customers what they wanted they would have said a faster horse” springs to mind…).”

User Testing 104

User Testing Research Software Customer Feedback Feedback Software 104

Userpilot

MARCH 11, 2025

I can then use replays to highlight poor user flows and illustrate key pain points. Development/Design: At this stage, Im asking, How can I solve this problem? As a result, every member of our design team watches these replays and notes their findings. Of course, how this collaboration works in practice varies.

Data Visualization 52

Data Visualization Product Research User Testing Research Software 52

UX Planet

JUNE 23, 2025

They graduate from expensive courses, master Figma like true artists, and believe they are ready. They had completed a three-month intensive UX and UI course, which was far from cheap — nearly $2500. In the course, they learned about the design process, worked in teams, and created a mobile app prototype from scratch.

Research Software 72

Research Software UX Customer Experience Weak Development Team 72

Roman Pichler

NOVEMBER 2, 2021

What is Bad Performance? Before I discuss how you can help an underachieving team, let’s briefly explore what good performance looks like, assuming that an agile, Scrum-based process is used. Second, the team participates in continuous discovery and strategizing , and its members regularly help refine the product backlog.

Weak Development Team 377

Weak Development Team Development Software Review Technical Review 377

Product Talk

MARCH 8, 2017

One of the best signs of an effective product team is a regular cadence of customer interviews and product experiments. I’ve developed a simple framework to help teams evaluate the effectiveness of their methods. This isn’t the only way to use these tools, but it’s the most common, and it’s why they have a bad reputation.

Customer Experience 433

Customer Experience User Testing Customer Feedback Product Research 433

Crafty CTO

JUNE 18, 2025

He compares today’s state of AI today to early days in physics where the Standard Model was developed and ended up serving physics almost unchanged through today. Sharma shows us some significant new capabilities arriving in Copilot, and with her team presents a couple different agentic app solutions. Bad for so many reasons.

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy. The best roadmap is worthless if the people required to develop, market, and sell the product don’t buy into it.

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Roadmap Agile Technical Review Weak Development Team 370