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Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Product Talk

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

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Story-Based Customer Interviews Uncover Much-Needed Context

Product Talk

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. This feels like progress.

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2024: Focusing on Finding Joy in My Work

Product Talk

I had been pushing hard for several years (writing a book, promoting the book, launching courses) and was tired. I’m not very good at doing nothing, so I decided to use the newfound time to finally migrate off of Teachable (my original course platform). I know that our courses are a great way to do that. I needed a reset.

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The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

Product Talk

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities). What Is an Interview Snapshot?

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Product in Practice: Creating Opportunities for Deliberate Practice at BBC Maestro

Product Talk

Tweet This This is why we created the Product in Practice series here on Product Talk (and why Teresa designed the Product Talk Academy courses and the CDH community the way she did). We want to help you see how real product people and teams are taking steps to apply continuous discovery.

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Discovering Solutions: Quickly Determine Which Ideas Will Work (And Which Won’t)

Product Talk

They are interviewing to discover opportunities and they are assumption testing to discover the best solutions. Interviewing is generative. If we interview well, we’ll hear about a myriad of unmet customer needs, pain points, and desires—collectively called opportunities. Interviewing is generative. We need both.

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Product in Practice: One Product Manager’s Quest to Adopt Continuous Discovery at Her Company

Product Talk

If you’ve never spoken with a customer, how will you be able to set up interviews every single week? If you don’t currently work in a product trio at all, how will you be able to work and make decisions cross-functionally on a regular basis? Adopting continuous discovery can feel like a big, audacious goal. It was time to take action.