NextBigWhat

JANUARY 6, 2022

Zerodha defies all standard norms of building a tech startup. 33 member team powering the country’s largest stock brokerage platform! In this deep community cast, Zerodha’s CTO, Kailash shares it all in conversation with Ashish Sinha. How to use customer feedback for product improvement?

CTO 52

CTO User Testing Feedback Software Customer Feedback 52

Intercom, Inc.

JULY 10, 2018

Having one tool that helps you do all your most important work – sales, marketing and support – makes life so much easier. We’ve been pretty vocal about our love for Intercom as we’ve grown Ad Reform and Userfeed , our profitable, bootstrapped SaaS businesses over the last year. We run both entire businesses through the platform.

Feedback Software 106

Feedback Software User Testing Customer Experience Customer Feedback 106

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. You need to collect customer feedback , prioritize roadmaps , and ship features and products that offer a brilliant user experience.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres. What’s your story?

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

The Product Coalition

NOVEMBER 26, 2022

And this is a terrifying and disturbing thought because startups and entrepreneurs invest tons of money to build these products. A few days back, I was chatting with a product manager at one of the biggest software companies of our time. Upon investigation, it turned out that automation was possible just by tweaking the systems.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. of startups rate their chances of survival as high, 13.5%

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. all the ingredients of a great startup experience!

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. As we mentioned, engineering management is different from that of software engineering.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. Instead, it was an MMORPG called Glitch.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

The Product Guy

MARCH 26, 2020

While startups need to move fast, getting everyone on board with the decisions that are being made is crucial to actually execute fast. That was when I started doing product work more closely with my team, my team lead and the CTO. I would then work with the CTO to incorporate their suggestions and improvements.

CTO Coach 162

CTO Coach Product Research CTO User Testing 162

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Yet for many cloud CEOs, the only part of their business that they are the most blind about is the aspect that’s most existential to being a software company—namely the product. Business has changed. CEOs need to change too.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

The Product Cafe

JANUARY 30, 2023

🥰 Welcome to this week's edition of Product Café, your bi-weekly cup of coffee for everything product management, startups, and more. Since the company was still growing, most of the product decisions were handled by the company’s CTO and co-founder. Phase 2 — What does our solution look like?

Feedback Software 52

Feedback Software Analytic Tools CTO Research Software 52

Lenny Rachitsky

MARCH 12, 2024

There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap. average star rating across nearly 4,000 reviews. In terms of equipment, here’s my stack.

Technical Review 135

Technical Review Analytic Tools Research Software Feedback Software 135

Gainsight

OCTOBER 22, 2020

Recently, Nick Mehta, CEO at Gainsight, met with Chris O’Donnell, Chief Product Officer of Hubspot, to get his view on a path into product management. Hubspot is a growth platform that enables your business teams and organizations, or Hubs, to work collectively. From there, Chris became involved in startups.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. If you’re in marketing, for example, aim to work in inbound marketing, where you work on getting feedback from customers to influence the product. You often see entrepreneurs move into a product management role after their startup.

Technical Advisors 98

Technical Advisors Feedback Software Product Management Product Manager 98

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

Article 82

Article Feedback Software Research Software User Testing 82

Basel Fakhoury

MAY 17, 2018

After a year and half, we finally admitted that the mobile travel app we were working on wasn’t providing enough value and we had to shut it down. So, then we had to find strangers who were willing to give us feedback. We would have gladly paid for a tool to simplify the process of finding and scheduling participants.

User Testing 40

User Testing Product Research Research Software Startups 40

freshtrax

SEPTEMBER 26, 2019

That is until BASE FOOD , a nutritionally balanced food Japan-based startup, successfully created a product that popularized the industries. It provides a quick, tasty, and convenient solution for your health. It’s not very common for startups in Japan to pursue the global market. What is BASE FOOD? Different types of noodles.

User Testing 73

User Testing Startups Customer Feedback Feedback Software 73

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” I quickly came to realize how lucky I’d been when I joined a startup as a co-founder and came to raising capital. in Political Economy and a Certificate in Entrepreneurship & Technology.”

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

The Product Coalition

OCTOBER 6, 2020

By the time he arrived at NYU to study music and technology, it was instilled in him that the reasons musicians perform is to engage with the subconscious within people and elicit emotions. technology to learn and understand grammatical nuances, various spellings, slang and other language variations that occur online. Teaching A.I.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then from there it just goes into looking at all the feedback that you have from those users, and going and interviewing those users. At Mixpanel we have what we call the gap system.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

And then it’s about figuring out how do you leverage what you already have in terms of technology and in terms of the user base to go get that. And then from there it just goes into looking at all the feedback that you have from those users, and going and interviewing those users. At Mixpanel we have what we call the gap system.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Amplitude

FEBRUARY 26, 2018

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. When you’re building a relatively simple CRUD app, the project planning process doesn’t have to be overly sophisticated. Each step gives feedback both to us and to the next step in the process. Do some user research.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

Mind the Product

MAY 29, 2018

His startup career includes Tumbleweed, Timestamp, WildPackets, inCode, and many others. Christina has helped to grow companies like LinkedIn, Yahoo, Zynga, and the New York Times, as well as numerous startups throughout Silicon Valley. Nir is also an active investor in habit-forming technologies. Nir Eyal, Author and Investor.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Product Innovation Educators

APRIL 2, 2018

We can learn a lot from examining the journey of a product and this interview looks at the product story of Badger Maps, the market-leading route planning app for field salespeople. He’s passionate about product and obsessed with making useful easy-to-use tools. We were an unfunded startup. Ways to form the vision for a product.

Analytic Tools 57

Analytic Tools Fractional CTO Feedback Software User Testing 57

Intercom, Inc.

AUGUST 15, 2018

Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. I would describe that first day as a 35-person team being run with the tools you would see in a five-person team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

The Product Coalition

SEPTEMBER 9, 2018

When the biggest problem Product Managers face is setting roadmap priorities based on market feedback, it’s symptomatic of the underlying practices and tools. The Lean Startup movement put particular emphasis on throwing out hypothesis to test with data. So more startups are ramping up the sales learning curve.

Data Visualization 60

Data Visualization Customer Feedback User Testing Feedback Software 60

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products.

Weak Development Team 190

Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. If you’re in marketing, for example, aim to work in inbound marketing, where you work on getting feedback from customers to influence the product. You often see entrepreneurs move into a product management role after their startup.

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

Amplitude

OCTOBER 17, 2017

Since then, the Wistia senior leadership team and I have been building out and revising what we’re calling the Wistia Operating System — a new methodology for how Wistia gets work done. It was hard to tell what was going on company-wide at any given moment because we didn’t have a unified system for scoping projects.

Feedback Software 79

Feedback Software CTO Finance Agile 79

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Mark Cohen (CTO): I’m gonna start crossing over into product land. So what are your next steps?

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Izenda

APRIL 29, 2019

A competent product manager may understand the basics of customer feedback, but successful product managers know how to empathize with customers during the interview process and read emotions and body language to assess pain points and inform product development. Emotional Intelligence. Company Philosophy.

User Testing 53

User Testing CTO Coach Product Management Product Manager 53

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. The Primephonic app is available in Web, iOS, and Android. You see people using the app but not really converting. Here’s why.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52