PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Or they may decide to move into management later in their careers. That is, if you love actually writing code and developing software instead of managing people or processes, this may be the ideal choice for you. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. And the response was overwhelming. The question was not, “should we do this?”

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. In product management, I often saw silos coming from top to bottom. It’s evolving so fast.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Review by First Round

JANUARY 12, 2023

For our first episode of 2023, our guest is Mike Boufford , CTO of Greenhouse , an applicant tracking system and recruiting platform. Mike shares more on: How his own motivation changed over time and how he managed his relationship with the company’s co-founders. Mike has a unique career as an engineering leader.

Startups 52

Startups CTO Software Review Systems Review 52

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. The history of on call at Intercom.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

NOVEMBER 26, 2022

This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products. A few days back, I was chatting with a product manager at one of the biggest software companies of our time.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. Our InfoSec team members implement guardrails rather than gates by leveraging our skills to make balanced security risk management decisions. . Evolving our security program through a continuous process of risk management. Shipping quickly and securely.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Guy

SEPTEMBER 27, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Balancing technology with a personal touch. I think it’s a balance.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Valerian Tech

MAY 30, 2023

They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency. Optimizing Inventory Management Effective inventory management is vital in e-commerce to ensure efficient operations and customer satisfaction.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Bain Public

DECEMBER 19, 2022

As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services. Founded by CEO Justin Hunt and CTO Ben Hudson, Blaise Transit is headquartered in Montreal and has been supported by some of the world’s top accelerators, including Techstars and Canada’s Next 36!

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Coalition

MARCH 23, 2022

Vertical integration delivers a level of control but also requires incurring costs a startup may not be able to afford, e.g., staff augmentation and management. In that context, managing the recurring costs of staging the solution in the cloud while maintaining the quality of service at a large scale was critical.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Mironov Consulting

APRIL 15, 2023

 Almost every (non-engineer) CEO I talk with tells me that their development team needs to be much more productive – or is lazy – and their product managers are unresponsive or don’t understand the business.  I  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Split

JULY 6, 2021

I’m part of Split’s frontend team, which manages a ?300K Regardless of whether you’ve built your own in-house feature flagging system or use an enterprise-grade feature flagging platform like Split, the approach here can save you time and reduce the “cognitive load” of adding and removing flags. 300K line source base.

Software Review 52

Software Review CTO User Testing Management 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. There are plenty of resources and advice on unlocking the secrets of the engineering management career path.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Split

OCTOBER 22, 2020

I’ve gathered the best practices of feature flags from Split’s team of experts so that your team doesn’t have to think twice about how you manage and maintain your flags. Feature Flag Management. If you’re using a flag as a release toggle, developers should manage it. DO: Scope each flag to a single team. Percentage Rollout.

Fractional CTO 82

Fractional CTO Software Review Systems Review User Testing 82

eG Innovations

APRIL 22, 2021

For many larger organizations looking to use Microsoft WVD, they are choosing to retain their existing Citrix management stack and organizational expertise by leveraging a Citrix Management Stack on Azure. Ryan Mangan, CTO at Systech IT Solutions. Choosing the Right Azure Instance Types for WVD. Article / Blog. August 2020.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They likely don’t have all the answers. Will Larson: I would love to.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. We use a multi-touch attribution system. We actually have a bit of a system. What did they say?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

JANUARY 31, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. CTS team unites passionate and talented graphic designers, developers, content writers, marketing experts, and project managers to ensure full-stack, all-in-one services for its clients. There are dozens of web design firms in Sacramento.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. Let’s get to it.

Article 81

Article User Testing Product Research Technical Review 81

Innovatemap

JUNE 9, 2020

Digital transformation leaders must balance blue-sky thinking with day-to-day task management. The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. The seatbelt goes on and it’s like breathing. Don’t skip on automation. Caught your interest? The LinkedIn Incident.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Gainsight

APRIL 17, 2019

So as business is becoming more real-time—information being collected and digested for immediate use in decision-making—the layers of abstraction between a CEO and the key stakeholders and systems must be reduced. In reviewing a feature. I meet with one to two feature teams a week to review their recent progress and the roadmap.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Gainsight

JULY 1, 2022

Chief Technology Officer of PX, Gainsight. Product is only responsible for upsell (growth) opportunities 10% of the time, with 29% managed by Sales and 28% attributed to Customer Success. We hope that you find this information not only useful but inspiring as you set your growth goals for 2022 and beyond. . Mickey Alon.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52