TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

TechEmpower - Product Management

OCTOBER 9, 2023

While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching. One of the most compelling features of LLM-driven search is its ability to perform "fuzzy" searches as opposed to the rigid keyword match approach of traditional systems.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Product Innovation Educators

FEBRUARY 4, 2019

There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. We run an annual proposal submission process that culminates in a review with our CTO.

Research Software 168

Research Software Analytic Tools Technical Review Product Research 168

The Product Coalition

NOVEMBER 26, 2022

Upon investigation, it turned out that automation was possible just by tweaking the systems. He was involved in building a product that would completely replace the current content management system for around 600 internal users. The initial period to build this system was 12 months.

User Testing 144

User Testing Customer Experience Customer Feedback Feedback Software 144

Modus Create

APRIL 10, 2024

Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Larry Fitzpatrick , Executive Vice President and CTO of OneMain Financial. Are there any ethical concerns about the use of AI?

CTO 64

CTO Technical Review Generative AI Software Review 64

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. cto , infotech , innovation , product , project , saas

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

TechEmpower - Product Management

SEPTEMBER 25, 2023

This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak. Delivery of code that has clearly not been tested. Developers seem unconcerned about bugs or system downtime. Missed deadlines.

Weak Development Team 104

Weak Development Team Software Review Development Technical Review 104

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

PMLesson's Ace the PM Interview

JUNE 19, 2022

Testing programs to meet user needs using programming languages such as C++, Java, and Python. In a sense, DevOps engineers are responsible for developing systems and procedures to help engineering teams deliver software faster, more efficiently, and at higher and higher quality.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Balancing technology with a personal touch. In the world of customer support, solutions to problems aren’t always immediate.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Intercom, Inc.

FEBRUARY 22, 2022

That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . This level of velocity is a delight for both our customers and engineers, but introduces the potential for risky changes.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? 2+ years of experience contributing system architecture, scaling applications, design patterns, or reliability of modern software products. Principal Software Engineer Responsibilities Build and maintain well-tested software applications.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Caught your interest? SOC 2 compliance: A Beginner’s Guide. The LinkedIn Incident. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. If you’re using the flag to run an A/B test, your product manager should manage it. DON’T: Make your feature flagging system a potential single point of failure.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. The use of in-home testing units for health (ie.

Research Software 52

Research Software Data Visualization Information Fractional CTO 52

Lenny Rachitsky

JUNE 23, 2024

. • User Testing —Human understanding. — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world. Human experiences.

Feedback Software 70

Feedback Software Product Research User Testing Technical Review 70

Arkenea

JULY 5, 2024

Nima Rad, CTO and founding team member of a fast-growing, series A startup talks about how AI is already transforming how we approach healthcare challenges, building an innovation culture in HealthTech and more. How do you see the role of technology evolving in patient care over the next decade? Connect with him on LinkedIn here.

Data Visualization 52

Data Visualization Technical Review Healthcare CTO 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Core product, growth product, and marketing teams must work together to build an integrated system that converts their app’s core value promise into subscription revenue by maximizing each step in the Subscription Value Loop.

User Testing 134

User Testing Framework Feedback Software Onboarding KPIs 134

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. California State Teachers Retirement System, Education Writers Association, UCSF, United Way, and Google are a few notable clients featured in their portfolio. There are over ten new client reviews on Clutch with an average rating of 5 out of 5.

Research Software 78

Research Software User Testing Technical Review Product Research 78

eG Innovations

APRIL 22, 2021

I’d like to keep updating this list as new instances become available – so if you spot or generate any data-testing specific instances that might guide choice, do comment on this blog or let me know so that I can add it! Ryan Mangan, CTO at Systech IT Solutions. Includes real application tests including Word, PowerPoint and Excel.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: First Round Review (or at least someone from there…). Julie’s deconstruction of the perils of data and A/B testing was too on-the-nose to be left off the list.

Article 81

Article User Testing Product Research Product Management 81

Bain Public

DECEMBER 19, 2022

As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services. Founded by CEO Justin Hunt and CTO Ben Hudson, Blaise Transit is headquartered in Montreal and has been supported by some of the world’s top accelerators, including Techstars and Canada’s Next 36!

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Amplitude

FEBRUARY 26, 2018

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. One litmus test for this: if you’re working on your product and you hit a roadblock, and you can’t find a satisfactory answer to your question on Stack Overflow. Deviate from the plan, and the whole thing can fall apart.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

UX Studio

APRIL 29, 2019

We worked closely with the CTO, the Head of Product, and an in-house designer. User tests and numbers helped us convince our client and form their vision. We carried out (stakeholder) interviews, user tests with mini interviews, and card sorting sessions. We had other well-specified questions that we needed to test.

UX 63

UX Engineering User Testing Reporting Tools 63

Innovatemap

JUNE 9, 2020

“The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. 10,000 calls were made the first week after the new system was implemented. “We We build what we have to.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Split

JULY 6, 2021

Regardless of whether you’ve built your own in-house feature flagging system or use an enterprise-grade feature flagging platform like Split, the approach here can save you time and reduce the “cognitive load” of adding and removing flags. Check out our fireside chat with Transposit CTO and co-founder Tina Huang and Split CTO Pato Echagüe.

Software Review 52

Software Review CTO Management Management 52

Atomic Spin PM

JUNE 13, 2019

Run Automated Tests. Prior to distributing your app, the first thing you should do is run your automated test suite. Every app, no matter how small or large, should have automated tests of some kind that run frequently. The focus of this post is not automated software testing practices, so I won’t dwell on the topic.

Reporting Tools 40

Reporting Tools User Testing Software Review Systems Review 40

Atomic Spin PM

JANUARY 7, 2019

Digging into the old system’s features always uncovers details and corner cases that weren’t apparent at first (much like a fractal). At Atomic, we do this by: Data-gathering with your team and interviewing future software users Making and testing several levels of prototypes. This makes scope very difficult to control.

Feedback Software 40

Feedback Software User Testing Software Review Customer Experience 40

Business of Software Conference

JUNE 20, 2019

It should be a good test. They were not review quarterlies. Now he’s the CTO. So now they’re having these meetings to sort of clarify that maybe we come up with a daisy or whatever it was called RACI system instead. And I told the team keep calm and carry on and you know we can do it. I don’t want it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

svpg

SEPTEMBER 30, 2016

One of many tests they tried was to move to a subscription service. Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. So the team got to work.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

Hutwork

MARCH 9, 2018

He says you should focus on Riskiest Assumption Tests (RAT) instead because “there is no need to build more than what’s required to test your largest unknown.” Melissa Perri , CEO of Produx Labs and Product Institute , learned the difference between a strategy and a plan the hard way—bumping heads with her CTO.

Article 82

Article Feedback Software Research Software User Testing 82

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. So if AI is not machine thought, what is it? Mind-blowing.

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Mironov Consulting

AUGUST 19, 2024

  If I have 90k visitors per day to the “choose your favorite artists” flow of my music streaming app, I can reasonably test alternate designs in an hour.    We might be running 50 simultaneous A/B tests each day.    The weekly exec meeting starts with a deal-level pipeline review. 

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64