The Product Coalition
JUNE 26, 2023
Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?
Intercom, Inc.
JUNE 1, 2021
In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?
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Intercom, Inc.
NOVEMBER 23, 2021
. “We’re serving as the crucial communication layer, allowing businesses to develop and maintain fruitful relationships with their customers” Intercom is right at the heart of a transformation where all businesses are effectively becoming internet businesses, no matter their industry or field.
Bain Public
SEPTEMBER 17, 2020
Bain Public’s SOAP™ methodology and tool offers a full picture of your product strategy, tactics, metrics and roadmap all in one place. These are the directors, VPs, and C-level leaders who have the mandate of delivering digital product solutions for years to come. Let’s look at the different parts of the system up close.
ProductPlan
JUNE 1, 2023
Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later.
Intercom, Inc.
JULY 13, 2021
We developed principles to help us make better decisions as we faced choices along the way: Explicitly build on Intercom’s core values and principles. Solution: We now show how to earn high ratings and promotions. Solution: We’ve introduced a new staff designer level in between our senior and principal levels.
Gainsight
MAY 18, 2023
Alteryx provides the leading analytics automation platform. According to the company, this “allows organizations that depend on physical operations to harness IoT [Internet of Things] data to develop actionable insights and improve their operations.” This year, we have three DCS Disruptors: Alteryx, Samsara, and SAP Concur.
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