The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Arkenea

FEBRUARY 23, 2025

Now’s the time to iterate. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? Arkenea is a trusted, app development firm with 13+ years of experience.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. This was going to be a team effort. We have to actively fight our own biases to correct this.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

The Product Coalition

JULY 27, 2024

To dive deeper into this topic, we spoke with John Zilch, a passionate product leader with over a decade of product experience in various product roles. He shared his personal experiences and unique perspective on the evolution of the Product Management field. John’s journey in Product Management is insightful and inspiring.

CTO Coach 131

CTO Coach Fractional CTO Product Management Product Manager 131

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. The Product Experience is hosted by Lily Smith and Randy Silver.

CTO Coach 133

CTO Coach Fractional CTO Product Research Customer Experience 133

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They come from professional services groups — which is all bespoke contracts and project management.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

Intercom, Inc.

JANUARY 31, 2023

And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. We always believe the best way to cut through the hype is by putting real features in the hands of our customers. Great stuff!”

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Product Talk

MARCH 1, 2023

I can’t tell you how many times I hear this sentiment on Twitter and LinkedIn. I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” And I hate it. Only 28.8%

Product Research 283

Product Research Data Visualization Customer Feedback Weak Development Team 283

Lenny Rachitsky

JANUARY 2, 2025

Gong’s pods don’t just build in isolation—they partner with 12 to 20 design partners (existing customers) who give feedback every step of the way. If you want more autonomy and speed, you’ve got to trust your team and give them the freedom to experiment. Gong, for example, initially targeted U.S.

CTO Coach 58

CTO Coach Fractional CTO Feedback Software User Testing 58

Mind the Product

MARCH 29, 2020

By general consensus product management as a discipline in AsiaPac remains behind the West and the product management role is misunderstood at times. Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Behind the West? You need to respect the culture.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Product Innovation Educators

APRIL 2, 2018

From the discussion you’ll learn: Sources for product ideas, How to validate your plans for solving the customers’ problem, and. We were a very small team and we were all very green; it was our first time creating something from scratch. I had worked in Linux operations and done design contract work on the side.

Analytic Tools 153

Analytic Tools Fractional CTO Feedback Software User Testing 153

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Intercom, Inc.

JUNE 14, 2018

I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. When I wrote Build Better Products in 2016, it honestly came out of a ton of consulting. Balancing business goals with user needs.

Weak Development Team 190

Weak Development Team Onboarding KPIs CTO Coach Fractional CTO 190

Product Innovation Educators

MAY 20, 2016

As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 6 steps to being customer-centric and developing products customers want. Customer feedback is an important source of ideas for product managers. 3) Start with customer needs. (4)

CTO Coach 124

CTO Coach Fractional CTO Customer Feedback User Testing 124

TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  In aggregate, how many different customers will use the same exact bits to do X?  What

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Mind the Product

MAY 29, 2018

He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96

Mind the Product

NOVEMBER 28, 2019

By this he means that he doesn’t spend his time directly advocating for Amplitude products: “Although I think we have an amazing product, my role focuses on the surrounding systems and ‘culture’.”. Is it me communicating best practices or is it them inviting me in because they’re a prospective customer?”. It’s a very subtle thing.

CTO Coach 178

CTO Coach Analytic Tools Fractional CTO Research Software 178

Userpilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Mind the Product

AUGUST 15, 2019

A successful product manager will remove themselves as a barrier, and bring people to a shared understanding through a customer mindset. In this ProductTank London talk, new product and market growth consultant Laura Scanga shares some thoughts on how best to do this and which tools and exercises can be useful. Build Personas.

Fractional CTO 133

Fractional CTO CTO User Testing Product Research 133

Mironov Consulting

DECEMBER 31, 2017

“Why isn’t my strategic customer’s feature request included?” We talk about value and business cases and backlogs instead of bluntly saying that “this customer request is an outlier, so I’ll never put it into my plan.” It certainly feels that way.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Userpilot

AUGUST 17, 2024

Product teams thriving in the AI era focus on revenue growth and not just customer experience, shape product initiatives at the C-level, and leverage AI to boost productivity. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Now, it’s time for AI. There’s more. How to prosper in the AI era.

Data Visualization 104

Data Visualization Product Research Weak Development Team Feedback Software 104

Valerian Tech

JUNE 5, 2023

With the rising frequency and sophistication of cyber threats, safeguarding sensitive customer data and protecting against potential breaches is of paramount importance. Protecting this data from cyber threats is crucial for maintaining customer trust and complying with stringent data protection regulations.

CTO Coach 52

CTO Coach Fractional CTO CTO Customer Experience 52

Modus Create

DECEMBER 10, 2024

Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. The ability of AI to streamline processes, optimize customer experiences, and create new revenue streams is profound.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Johanna Rothman

AUGUST 11, 2022

They do have some constraints, such as “this kind of customer” and “these kinds of problems.” A technical HiPPO, such as an architect or CTO, might overrule a design or architecture. With enough time, the HiPPO's decisions become worse and worse. When HiPPOs overrule, they micromanage other people's work.

Fractional CTO 126

Fractional CTO Weak Development Team Data Visualization Product Research 126

Mironov Consulting

JUNE 27, 2019

That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Hiring strategy.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Arkenea

JULY 12, 2024

Michael Ciano, CTO with 20+ years of experience talks about building trust as a key for leveraging technology in healthcare, building a robust business architecture and building an organization culture that fosters innovation. How do you see the role of technology evolving in patient care over the next decade?

Technical Review 52

Technical Review Healthcare Fractional CTO CTO 52

Bain Public

DECEMBER 19, 2022

They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. In my experience, Scrum?—?like multiple times so other people can find it, too.

Agile 138

Agile Fractional CTO User Testing Product Research 138

Arkenea

MAY 12, 2025

Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. The solution?

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. That team is responsible for driving the feature’s rollout, monitoring its performance, and retiring the flag when it’s time. DON’T: Treat all flags the same.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

Userpilot

MAY 1, 2024

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. Lenny ’s N ewsletter: Top 5 recommendations Started in 2019 as an experiment, Lenny’s Newsletter now has over 670,000 subscribers. If you haven’t already, ensure you speak with 5 to 10 potential customers this week.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? To make things even more confusing, junior or first-time developers may not understand the terms used at different companies to describe software engineers. Junior engineers are typically freshly graduated or candidates with little previous experience.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52