Customer Experience Handbook Product Management Research Software 
The Product Coalition
JANUARY 11, 2023
Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Photo by Balázs Kétyi on Unsplash I have been scrutinizing and reflecting for a long time, on what a product manager should do and need.
The Secret PM Handbook
MAY 5, 2017
One of the most challenging questions about product management has been – in my experience – “What is Product Management?”. We’re called “product” managers. We’ll start with a box labeled “Product.” By the end of this post you’ll have a much better context for thinking about “the product.”.
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The Secret PM Handbook
AUGUST 22, 2016
Tools For What We Do. As a product manager, I’d like to find some tools that help me do my job. I deal with: Customers – finding their problems and listening to their product feedback. Revenue and profit – how my solution will generate top and bottom line dollars. What You Can Do.
The Secret PM Handbook
MAY 5, 2017
One of the most challenging questions about product management has been – in my experience – “What is Product Management?”. We’re called “product” managers. We’ll start with a box labeled “Product.” By the end of this post you’ll have a much better context for thinking about “the product.”.
Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy.
The Secret PM Handbook
SEPTEMBER 16, 2016
In this part we dive into what you really came here for – product management-specific mental models. Why are product management-related mental models different? The mental models I’m going to talk about share two key characteristics: They are about about products. Categorization tools.
Bain Public
DECEMBER 14, 2021
Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want?
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