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Product Drive 2023 – How to Build Products Users Love

Userpilot

It’s 2023, and customers have options. Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. This makes it more important than ever to create products people actually want to use.

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The AI Revolution in Customer Insights with 7 Examples

Usersnap

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Short on time? Once the internet became a mobile experience, it was ever-present. By the time I turned 18, I started to build different internet companies online. It taught me about just how swiftly technology can change economics, media and telecommunications. I’d say that the computer was kind of my sibling.

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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Dialling it up: The evolution of phone support

Intercom, Inc.

Messaging is increasingly ubiquitous in our personal lives, yet we still pick up the phone to talk to support in the same way we did 50 years ago. Phone calls have been the bread and butter for support teams for decades, but they can’t singlehandedly meet ever-increasing customer expectations for quick and seamless support.

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UX, CX and Women in Tech – With Marília Moita | ? Design Aloud

UX Studio

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. So from the time someone arrived at the store to do the most simple task until they left.

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How a Croatian Unicorn Used Product-Led Growth to Expand Internationally

Gainsight

This is part 4 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Infobip is an application-to-person messaging platform. By allowing users anywhere around the globe to self-provision a free trial, Ana’s team essentially allows each market to prove itself.